MoxieLash（moxielash.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于美丽与健康分类，口碑良好。83% 的评价为 4 星及以上，15% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 47 条。数据最后更新于 2026-08-11。
代表非常乐于助人，专业且耐心！她给了我一些很好的建议，所以我能够根据我的眼睛类型和偏好选择我想要的睫毛！她的客户服务是闻所未闻的！
Hi Lashawnte! We’re so happy to hear that your experience with our customer service team was a positive one. Delivering outstanding service is always our top priority. Thank you for your support and for sharing your kind feedback! 💖
服务和支持都是一流的！我在几分钟内得到了回复，我的问题得到了解决，没有提出任何问题！业内最好的睫毛和最好的服务！
Hi mrsmisheller! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
有史以来最好的睫毛。 我上周和整个星期刚刚喝了一套。市场上没有其他集群攻击可以与之相媲美。我最近的订单有问题，Sierra 立即解决了问题！ 10/10 推荐！！！
Hi Ali! Hearing that you’re pleased with both our products and team truly makes our day! We’re grateful for your support and thrilled to know we delivered a great experience. Thank you! 💕
客服响应速度非常快，下单方便，还有订单一次换货政策。喜欢这个产品。我现在已经尝试了大部分的簇集，我最喜欢的是闷热的睫毛！强烈推荐。
Hi Michelle! We’re so happy to hear that you’re enjoying both our products and our service! Your feedback truly means the world to us, and we’re thrilled we could make your experience a great one. Thank you so much for choosing Moxie and for sharing your kind words! 😊
优秀的客户服务。我购买的商品有问题，他们毫不费力地解决了问题，并立即将新产品运送给我。 这就是卓越的客户服务。更多企业需要注意！
Hello Shona! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
我最初订购了睫毛簇，并且很喜欢它们——易于涂抹、保持良好且看起来很棒。 我最近订购了一些全睫毛来尝试——我订购的睫毛对于我 60 岁的脸来说有点“戏剧化”，所以我伸出手来看看是否可以换一些更适合我的东西。 Sierra 的客户服务反应非常迅速，使整个交易变得轻而易举。很棒的产品和很棒的公司合作！
Hi L. Starr! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
这些对我来说太粗、太粗、太不自然。它们不像我喜欢的其他一些品牌（傻乔治）那样简单或看起来那么讨人喜欢。我不会再买这些了，在尝试佩戴两次后，我把剩下的东西扔掉了。
Hi Gia! We are so sorry to hear about your experience with your Moxie Lashes. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at [email protected] with a screenshot of your posted review. We look forward to speaking with you soon!
发送电子邮件给客户服务，您会得到更好的结果……相信我。所以他们确实稍微纠正了一个情况。 他们偿还了这个问题。 但该网站的免费优惠非常具有欺骗性。现在是真正的睫毛。 他们工作。即使您不是液体眼线专业人士，磁性眼线也会继续伪装。仔细在眼角处轻轻一划，大有帮助。等待 5 分钟晾干。我的眼睛被遮住了，所以如果你的眼睛被遮住了，请闭上眼睛 5 分钟，否则在干燥过程中眼线会变得混乱。我建议购买手扇或其他任何东西都可以。涂睫毛……拆箱后我想尝试所有三个……错误。 如果你取下睫毛超过两次，你就会弄乱衬里，它就会破裂。所以无论如何，只需要尝试两次就能让它们完美，但尝试所有的款式都需要等待。我想说“漂亮的鞭子”和“顽皮的鞭子”，它们响亮而深刻。 如果您想要微妙但略显深刻的效果，则不适合小眼睛，请搭配“基本套件第二卷”。它适合小眼睛和遮盖眼睛。我诚实的评论，但是的，它们质量很好
Hi Stacey, Thank you for your honest review and detailed feedback. We're glad to hear you found the lashes to be of good quality. We also appreciate your tips for those with hooded eyes and your insights on applying the magnetic liner. If you haven't already, please feel free to reach out to us for more tips on applying the liner with hooded eyes—we’re always happy to help! We apologize for any confusion around the free offers on our website and will work on making things clearer. We're happy we could resolve the issue for you and appreciate your understanding. Thanks again for your feedback, and feel free to reach out if you need further assistance!
很棒的公司！我购买时获得了纳米握力睫毛和免费的睫毛精华液。我的眼睛非常敏感，最终对睫毛产生了不良反应。戴上它们后几分钟内，它们就让我的眼睛严重灼痛。该公司很容易打交道，并且完全履行了退款保证。我喜欢睫毛精华液，并将成为终生使用者。该精华液对眼睛的刺激最小，我想说比我尝试过的所有其他睫毛精华液少 90%。我忘记每天使用它，每周只使用几次。现在我的睫毛总是受到称赞，甚至有人问我的睫毛是不是假的。如果作品表现良好的话。公司很棒！
Hi Robyn! Thank you so much for your kind words! 💖 While we're sorry to hear the lashes didn’t work out for you, we’re so happy that our customer service team was able to address your questions and concerns quickly and smoothly. It’s amazing to hear how well the lash serum is working for you! We're grateful to have you as part of the Moxie fam!
有史以来最糟糕的经历！我的眼睛又肿又红，还有严重的眼袋！！这些睫毛看起来绝对是垃圾！尝试完这三种造型后，我不得不立即脱掉它们。这么假又便宜！完全不是我所期待的，我希望在我即将举行的婚礼上穿着它们！我很抱歉我花了 25 美元把这些扔进垃圾桶！
Hello Emmy! We are so sorry to hear about your experience with your lashes. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at [email protected] with a screenshot of your posted review. We look forward to speaking with you soon!
最好的客户服务！快速、友善并且非常支持。
Hello Cathy! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
在过去的两年里，我一直忠实地使用 Nano-Grip 睫毛，在过去的 4-5 个月里，我使用的 4 种款式中它们不断“售空”。他们的 Instagram 帐户目前正在使用虚假广告，宣传“nano-grip 已补货！”带有一个链接，只会将您带到同一个陈旧的网页，其所谓的待售产品仍列为“已售完”。人们需要并且应该从他们所投资并保持忠诚的美容产品中获得一致性和可靠性。我怀疑他们要么正在减产，要么计划提高本已昂贵的产品的价格。纳米手柄很好，但还不够好，不能一次连续几个月无法可靠地使用它们，而且绝对不够好，无法在贸易战期间支付更多费用，我怀疑如果它们真的重新进货，情况就会如此。是时候寻找替代方案了。
Hi there, Thank you for your feedback — we know how important it is to have access to the products you love, and we hear your frustration. While certain Nano-Grip styles have been out of stock longer than expected, we’ve continued sharing updates across our channels as new inventory becomes available in other styles. We truly value your loyalty and understand how disappointing delays can be. Please know that we’re always working to improve both communication and availability, and we appreciate your patience during this time. Thanks again for taking the time to share your thoughts — it helps us continue to grow and serve our community better.
已多次尝试使用该产品，并且遇到了胶水干涸的多个问题 - 即使包装据称是全新的。完全浪费。
Hello Tara! We are so sorry to hear about your experience with your liner. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at [email protected] with a screenshot of your posted review. We look forward to speaking with you soon!
我订购了睫毛簇入门套装，我挑选的商品并没有像其他一些商品那样说缺货。他们还表示需要 2 个工作日才能发货。我是2月20号下单的，到现在还没发货。每次我联系他们时，他们都会再推迟一周。然而他们从我的信用卡上扣款却没有任何问题；这很令人沮丧。我永远不会再从他们那里订购，我确实计划告诉每个人我知道我的经历，这样他们就不会浪费时间和金钱从他们那里订购。
Hi Sandy, Thank you for your feedback, and we truly apologize for the experience you’ve had. We understand how frustrating it can be when expectations aren’t met, especially regarding timely shipping. Due to an unexpected delay in our replenishment stock, there has been a longer than usual wait. We are working hard to resolve this and ensure that all orders are processed as quickly as possible. To make things right, we’ve provided a full refund for your order, and you will still receive your shipment. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please feel free to reach out. We value your feedback and hope to provide a better experience in the future.
订购 MoxieLash 入门套餐时我寄予厚望，但体验却令人失望。广告中的软件包包括一个应用程序工具，我付费但从未收到。当我联系客户服务时，得到的答复不太有帮助：“重新发货取决于库存情况。” 更糟糕的是，我还被要求提供我收到的物品的照片。为什么这是必要的？感觉我必须追寻一些原本应该包含在其中的东西，这真是令人沮丧。 优质的产品只是其中的一部分——良好的客户服务可以让客户成为回头客。不幸的是，这次经历让我重新考虑未来的购买。
Hi Macea! Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced with your order. We understand your frustration, and we’re committed to resolving this for you. Regarding the missing application tool, we sincerely apologize for the oversight. We aim to provide complete and accurate orders, and we’re sorry we didn’t meet that standard. We have already processed an order to our warehouse to send you the missing item right away. We also understand how being asked to provide a photo can feel frustrating. We request photos in situations like this to help ensure we resolve issues quickly and accurately. Please rest assured, we are here to assist and provide the support you deserve. We appreciate your feedback and are committed to improving your experience moving forward.
我第一次购买的是 Giddy 睫毛。 我喜欢它们，我想添加到我的睫毛系列中，并购买了通风可爱的睫毛。 我不喜欢它们，因为它们看起来不像我有睫毛。 所以我想交换它们。 更换非常简单，在与客户代表发送了几封电子邮件后，她为我订购了 2 个替换睫毛！ 我又点了头晕，我要尝尝妻子的！ 我强烈推荐Moxie lash！
Hi Angela! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
100% 当今最好的客户服务。我需要更改订单项目并寻求应用方面的帮助，销售代表非常乐于助人，他们甚至通过电子邮件给我发送了一系列视频链接来帮助我，因为我对假睫毛不熟悉。更改过程非常简单快捷。
Hello Jennifer! We are so happy to hear that our customer service team provided you with exceptional service! Our team is dedicated to ensuring every customer has a positive experience, and we're thrilled that our team could assist you effectively. Thank you for your kind words and for choosing Moxie! ❤️
完全是骗局！没有纳米握把！我刚刚尝试过这些，显然它附带的小管是胶水，因为如果你尝试在没有它的情况下将它们穿上，它们根本不会粘住，但据说它们是“无胶”的。但即使你使用我的半干的“透明眼线笔”，它们仍然不会粘在我的睫毛线上！完全浪费钱！
Hello Cheryl! We are so sorry to hear about your experience with your Nano-Grip Lashies. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at [email protected] with a screenshot of your posted review. We look forward to speaking with you soon!
必须更换订单，我收到的客户服务无可挑剔！ 塞拉（Sierra）非常友善，非常乐于助人并且回复迅速。哇哦，有一件东西不再可用，她找到了一个完美的解决方案并完成了我的订单并快速处理了它。 她竭尽全力满足我的需要/愿望。 最后，这是我在客户服务支持方面获得的最佳体验之一！ 很高兴！ 非常感谢你 继续努力。
Hi Anita! We're thrilled to hear that Sierra provided you with exceptional service! Our team takes great pride in delivering top-notch service to every customer, and it's fantastic to know that Sierra exceeded your expectations. Thank you for choosing Moxie and for your kind words! 😊
所以……第一次订购，但从朋友那里听到了很棒的东西。我通常会得到扩展，但喜欢能够（轻松）自己做的想法！ :) 我正在跟踪我的订单，但 DHL 的交货和更新速度很慢。我联系了 Moxie，客户服务代表立即加快了新订单的发货速度。我是一名专业的网上购物者，这种水平的服务并不常见。爱它！希望我像爱服务一样爱我的睫毛:) 预计几天后即可收到睫毛。
Hello Colette! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have! Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️
共 100 条符合条件的评价