Hello Jnan! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
Hi Rhonda,
Thank you for sharing your experience with us—I’m truly sorry to hear your order didn’t arrive as expected, especially since it was meant to be a Christmas gift.
While we did process a full refund to make up for the trouble, I completely understand your disappointment. Shipping delays and lost packages are never the experience we want for our customers.
If there’s anything more we can do to make this right, please don’t hesitate to let us know. We truly value your feedback and the chance to improve ❤️
Hi Ally! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
Hi Shona!
Thank you so much for your kind words! We’re thrilled to hear you love the product and have been a loyal customer for years. 💖 We’re glad Danielle was able to assist with the delivery issue and offer a solution. Your continued support means the world to us, and we truly appreciate your feedback.
If you ever need anything else, don’t hesitate to reach out. We’re here to help!
Hi Emma!
Thank you so much for your kind review! We're so happy to hear you love your Moxie Serum and that it's made such a positive impact on your skin and life. 😊 We’re glad Danielle was able to help and provide the support you needed. Your kind words mean a lot to us, and we really appreciate your support and recommendation!
If you ever need anything else, don't hesitate to reach out. We're here for you!
M
Michelle Rogers · 写过 4 条评价 · 体验于 2024-11-14 ·
★★★★★
Sierra 是有史以来最好的 C/S 代理!
Sierra 是我合作过的最好的客户服务代理。她很友善,友善并且非常理解我的问题。她对我需要做的一切也非常全面和了解。她甚至跟踪我并向 Route 提出索赔,因为他们给我的信息与她不同。立即向我发送新的替换订单,这一切都感谢 Sierra。我将让她作为我所有 Moxie 需求的联系人!
MoxieLash 回复2024-11-15
Hi Michelle! We're so glad to hear that Sierra provided you with excellent service! Our team works hard to ensure every customer feels valued and supported, and we're thrilled that Sierra delivered on that promise. Thank you for choosing us and for your kind words! ❤️
Hi Carly! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
D
Debbie · 写过 1 条评价 · 体验于 2024-11-04 ·
★★★★★
很棒的客户服务
我尝试使用磁性睫毛,但我对金属有过敏反应。 我联系了 MoxieLash 来解释发生的事情,他们非常棒! 塞拉很快就把我购买的所有磁性睫毛归功于我。 我将继续使用纳米握力睫毛。 我最喜欢的是妻子的睫毛。 Sierra 出色的客户服务让我度过了愉快的一天!
MoxieLash 回复2024-11-05
Hi Debbie! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
Hello Lavenia! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
Hi Michaela! We're so glad to hear that you're enjoying our products and customer service. Your kind words mean a lot to us. Thank you for being a valued member of our Moxie Family! 🥰
Hi Angela! We're thrilled to hear that Sierra went above and beyond to assist you! Providing outstanding service is our priority. Thank you for taking the time to share your feedback with us! 💖
Hello Martha! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
A
Alora Knight · 写过 1 条评价 · 体验于 2024-09-29 ·
★★★★★
很棒的客户服务
与这样一家伟大的公司做生意。最优质的客户服务!
MoxieLash 回复2024-09-30
Hi Alora! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us! ❤️
Hello Nurse D! Thank you for recognizing Sierra for their outstanding service! We're incredibly proud of our team, and we love to hear that Sierra made your experience memorable. Your feedback means a lot to us, and we appreciate you taking the time to share it! ❤️
Hello Krystal! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
Hi Liz! We're thrilled to hear that Sierra provided you with exceptional service! Our team takes great pride in delivering top-notch service to every customer, and it's fantastic to know that Sierra exceeded your expectations. Thank you for choosing Moxie and for your kind words! 😊
Hi Beef Bacon Lover! We're thrilled to hear that Danielle went above and beyond to assist you! Providing outstanding service is our priority. Thank you for taking the time to share your feedback with us! 💖
Hi Megan! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
Hello Charlene! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
Hello Regina!😊 We're so happy to know you're enjoying your Nano-Grip Clusters. Your support means the world to us. If you need assistance or have suggestions, feel free to contact us. Thank you for being part of our Moxie family! 💖