Musely

We are happy to hear you find our team helpful Julie, thank you for sharing your experience! :)

We are happy to hear that the response was fast and helpful. Thank you for taking the time to leave a review. :)

We’re sorry to hear about your experience and understand why you would be frustrated. We take concerns about the care process and communication seriously, and we apologize if you felt your prescription was moved forward without the level of communication you expected. We’d appreciate the opportunity to look into what happened and better understand your experience. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!

Thank you so much for your kind words! Providing informative, caring, and helpful support is so important to us, and we truly appreciate you taking the time to share your experience!

Thank you so much for your wonderful review! We're delighted to hear that our Customer Care team was able to assist you quickly and provide the help you needed. Providing responsive and supportive service is always our goal, and we're so glad you had a great experience. Thank you for choosing Musely and for being part of our community! :)

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our Live Chat team and that you always feel your questions are answered. We're also so happy you were able to use your account credit to try a product you've been wanting! Thank you for your kind words and for being a valued part of the Musely community. We truly appreciate your support! :)

Thank you so much for your wonderful review! We're so happy to hear that our team was able to resolve your issue quickly. Providing fast, helpful support is always our goal, and we're thrilled you had a positive experience. Thank you for choosing Musely and for being part of our community! :)

Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! If you haven’t seen improvements or have specific concerns, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you for sharing your concerns! We are so sorry to hear that you are not seeing your desired results and we understand how frustrating it can be to feel like your progress has stalled or been reversed. Please kindly note that many hair and skin conditions often require consistent, ongoing treatment. We encourage you to consult your designated doctor for recommendations on re-establishing your results and creating a maintenance plan. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot, for further assistance. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you for sharing your concerns! We are so sorry to hear that you are not seeing your desired results and we understand how frustrating it can be to feel like your progress has stalled or been reversed. Please kindly note that many hair and skin conditions often require consistent, ongoing treatment. We encourage you to consult your designated doctor for recommendations on re-establishing your results and creating a maintenance plan. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot, for further assistance. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you so much for your wonderful review! We're so happy to hear that our Customer Care team was able to quickly resolve your shipping issue and get everything taken care of for you. It's also incredibly exciting to hear that The Hair Pill has been the only product that's helped regrow your hair and that you've had a positive experience without side effects. Thank you for trusting Musely with your hair care journey and for being part of our community! :)

Thank you so much for your wonderful review! We're so happy to hear that you've found Musely to be both convenient and fast. Making high-quality skincare simple and accessible is what we strive for every day. Thank you for choosing Musely and for being part of our community! :)

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further! :)

Thank you so much for your wonderful review! We're thrilled to hear that you had such an amazing experience with our Customer Care team and that your treatment has been working so well for you while leaving your skin looking even better. We're excited for you to continue your Musely journey, and we hope you love your upcoming treatments just as much. Thank you for your recommendation and for being part of our community! :)

Thank you so much for your incredible review! We're thrilled to hear that The Spot Cream has made such a dramatic difference in your melasma and sun damage after other treatments hadn't given you the results you were hoping for. It's also wonderful to know that you found the consultation process and Auto-Refill so convenient. Thank you for trusting Musely with your skincare journey and for recommending us to others. We're so grateful to have you as part of our community! :)

Thank you so much for your wonderful review! We're so happy to hear that you've consistently found our team to be helpful and kind. Providing caring, compassionate support is always our goal, and we're grateful you took the time to share your experience. Thank you for choosing Musely and for being part of our community! :)

Thank you so much for your wonderful review! We're thrilled to hear that you've had such consistently positive experiences with our Customer Care team and that your questions have always been resolved quickly. Knowing that Musely has become your favorite for skincare truly means the world to us. Thank you for your kind words, your trust, and for being such a valued part of our community! :)

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with your treatment and that you've noticed such great results. We also appreciate you sharing your feedback about the pump, and we're glad our Customer Care team was able to help make things right. Thank you for your recommendation and for being a valued part of the Musely community! :)