MyDiabetes

Hi Joyce, Thank you for your review. We're glad you're exploring the different features available and hope they support you throughout your journey. 😊 Best regards, MyDiabetes Team

Hi Jeremiah, We’re sorry to hear about your experience. MyDiabetes is an app-based subscription service, and after signing up, users need to download the app and log in with the email address used during registration to access the program and its features. If you believe there has been an issue with your account or would like us to review your case, please contact us again at [email protected] and our team will be happy to assist. Best regards, MyDiabetes Team

Hi Wanda, Thank you for your review. We're delighted to hear MyDiabetes has been a helpful part of your daily routine. 😊 Best regards, MyDiabetes Team

Hi Chris, Thank you for your review. We're glad to hear you're off to a positive start and hope you continue enjoying the program. 😊 Best regards, MyDiabetes Team

Hey Mary, Thank you for sharing your feedback with us. We’re glad to hear that you find MyDiabetes easy to follow, and we’re excited to support you as you begin your personalized health journey. 😊 Best regards, MyDiabetes Team

Hi Beverly, Thank you for your review. We're glad to hear you found the setup process simple and straightforward. 😊 Best regards, MyDiabetes Team

Hey Rachel, Thank you for sharing your feedback! We understand you haven’t started the process yet, and we appreciate you taking the time to share your thoughts. We hope you have a great experience with MyBody, and if you have any questions, we’re always here to help. 😊 Best regards, MyBody Team

Hi Joan, We’re sorry to hear about your experience. MyDiabetes is a subscription-based service, and subscription details, including renewal terms, are presented during the signup process. Prices may also vary depending on the selected plan and any promotional offers available at the time of purchase or renewal. If you have any additional questions or would like us to review the charges on your account, please contact us again at [email protected] and our team will be happy to assist. Best regards, MyDiabetes Team

Hey Susan, Thank you for your kind feedback! We’re glad to hear you find the MyDiabetes app easy to navigate and use, as we always aim to keep the experience simple and user-friendly. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Hey Dwayne, Thank you for sharing your feedback and for giving MyDiabetes a try. We’re sorry to hear you felt pressured into additional products—that’s not the experience we want for our users, and your feedback will be shared with our team to improve clarity and transparency. We’re committed to supporting you in a helpful, no-pressure way going forward. 😊 Best regards, MyDiabetes Team

Hi Lee, We’re sorry to hear about your experience. MyDiabetes is a subscription-based service, and subscription details, including renewal terms, are presented during the signup process. If you believe there has been an issue with your subscription or charges, we'd be happy to review your case. Please contact us again at [email protected], and our team will be happy to assist you further. Best regards, MyDiabetes Team

Hi James, Thank you for your feedback. We understand your perspective and appreciate you sharing it. We'll pass your comments along to our team as we continue improving the experience. 🙏 Best regards, MyDiabetes Team

Hey Michael, Thank you for your feedback—great to hear it’s going well so far, especially as you’re just getting started. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team

Hi there, Thank you for your review. We're delighted to hear you're enjoying the app and wish you continued success on your journey. 😊 Best regards, MyDiabetes Team

Hi Christine, Thank you for sharing your story with us. We wish you all the best on your health journey and hope MyDiabetes provides helpful support along the way. 😊 Best regards, MyDiabetes Team

Hi Margie, Thank you for your kind review. We're pleased to hear you found the information clear and easy to follow. 😊 Best regards, MyDiabetes Team

Hi Trina, We’re sorry to hear about your experience and understand your frustration. MyDiabetes is a subscription-based service, and subscription details, including auto-renewal terms, are presented during the signup process. If there was an additional charge you do not recognize or if you would like to discuss your case further, please contact us again at [email protected] so our team can review it and assist you. Best regards, MyDiabetes Team

Hey Rey, Thank you for sharing your experience with MyDiabetes—we’re glad to hear it’s been the best app you’ve come across and that meal swapping and personalization have been so helpful. We appreciate your feedback on meals feeling a bit restrictive at times, and it’s great to hear you’re feeling satisfied and already seeing early progress with your weight. If you have any questions or need support as you continue your journey, we’re always here to help. 😊 Best regards, MyDiabetes Team

Hi Elizabeth, We’re sorry to hear about your experience. Please note that not using the app does not automatically cancel an active subscription. MyDiabetes is a subscription-based service, and subscriptions remain active until they are canceled through the platform where they were purchased. If you have already submitted a refund request, our team will review your case. If you have any additional questions or would like to discuss anything further, please contact us again at [email protected], and we’ll be happy to assist. Best regards, MyDiabetes Team

Hey MJ, Thank you for your feedback and for trying MyDiabetes. We’re glad to hear the sign-up process was easy, and we appreciate your note about the add-on prompts. Your input is valuable and helps us improve the overall experience for our users. 😊 Best regards, MyDiabetes Team