Hey S,
Thank you for your feedback—we’re glad to hear the registration process was quick and easy. We appreciate you sharing that you haven’t tried the recipes yet, and we hope you enjoy them when you do . If you have any questions, we’re always here to help. 😊
Best regards,
MyDiabetes Team
Hey Suzanne,
Thank you for sharing this—we’re glad the app made it easy for you to skip offers and focus on what you needed. We understand you came specifically for a meal plan, and we’re here to help you get a personalized one that fits your goals. 😊
Best regards,
MyDiabetes Team
Hey there,
Thank you for sharing your experience and for the detailed feedback! We’re so glad to hear you’ve been enjoying the recipes and seeing great progress with your weight loss journey. We also appreciate your note about plant-based variety and will keep this in mind as we continue improving. 😊
Best regards,
MyDiabetes Team
D
Dale · 写过 3 条评价 · 体验于 2026-06-28 ·
★★★★★
1个月的试用是一个好的开始。
MyDiabetes 回复2026-06-29
Hey Dale,
Thank you for sharing your experience with the 1-month trial. We’re glad it was a good start for you and helped you explore MyDiabetes. If you decide to continue, we’re here to support your health journey every step of the way. 😊
Best regards,
MyDiabetes Team
m
michael dolan · 写过 1 条评价 · 体验于 2026-06-27 ·
★★★★★
我需要让自己变得健康并且……
我需要为自己和家人保持健康。
MyDiabetes 回复2026-06-29
Hey Michael,
Thank you for sharing something so meaningful. We’re glad MyDiabetes can be part of your journey toward better health for you and your family. We’re here to support you every step of the way. 😊
Best regards,
MyDiabetes Team
M
Margie DunkiJacobs · 写过 4 条评价 · 体验于 2026-06-27 ·
★★★★★
易于理解
MyDiabetes 回复2026-06-29
Hey Margie,
Thank you for your kind feedback! We’re really glad to hear that you find MyDiabetes easy to understand and user-friendly
We’re always here to support you on your health journey. 😊
Best regards,
MyDiabetes Team
D
Diana Ari · 写过 4 条评价 · 体验于 2026-06-26 ·
★★★★★
信息易于浏览
该信息易于浏览且直接。
MyDiabetes 回复2026-06-26
Hey Diana,
Thank you for sharing your feedback—we’re glad to hear you find the information easy to navigate and straightforward. If you have any questions, we’re always here to help. 😊
Best regards,
MyDiabetes Team
Hey Rebecca,
Thank you for sharing your experience and for giving MyDiabetes a try! We’re glad to hear you found the website informative and user friendly, and we truly appreciate your honesty about your journey.
We’re here to support you as you work toward building a plan that feels right for you. 😊
Best regards,
MyDiabetes Team
M
Mike G · 写过 12 条评价 · 体验于 2026-06-25 ·
★★★★★
易于设置。
易于设置并提供良好的教程和建议。配方成分交换可能会更容易,并且某些记录过程可能会更容易。
MyDiabetes 回复2026-06-26
Hi Mike,
Thank you for your thoughtful feedback. We're glad to hear you found the app easy to set up. We also appreciate your suggestions regarding recipe swaps and logging, and we'll be sure to share them with our team. 🙏
Best regards,
MyDiabetes Team
Hey Jane,
Thank you for your lovely feedback. We’re really glad you’re enjoying the value, ease of use, recipes, and swap options, and that the meal plan is keeping you satisfied even without frequent snacks.
We appreciate your suggestion about grams instead of cups for UK users, and your feedback on logging drinks beyond water has been noted and shared with our team for improvement.
If you need any help navigating these features, we’re always here to support you. 😊
Best regards,
MyDiabetes Team
Hey Gaynor,
Thank you for sharing your experience—we’re glad you were able to take advantage of the second chance offer and join at a reduced price. We hope you discover simple, tasty meal options that suit your preferences and support your health journey. 😊
Best regards,
MyDiabetes Team
M
Martin Brockington · 写过 40 条评价 · 体验于 2026-06-22 ·
★★★★★
易于浏览的网站
易于导航
MyDiabetes 回复2026-06-23
Hey Martin,
Thank you for your feedback— we’re glad to hear you find the website easy to navigate and a smooth experience. If you have any questions, we’re always here to help. 😊
Best regards,
MyDiabetes Team
C
Customer · 写过 10 条评价 · 体验于 2026-06-21 ·
★★★★★
有助于降低糖尿病风险的有用网站
尽管我想增加蛋白质比例并减少一些碳水化合物,但菜单选项有很多选择。
MyDiabetes 回复2026-06-23
Hey there,
Thank you for your thoughtful feedback—we’re glad you find the site helpful in reducing diabetes risk and appreciate the variety of menu options. We also hear your suggestion about increasing protein and reducing carbs, and we’ll keep this in mind as we continue improving meal personalization. 😊
Best regards,
MyDiabetes Team
G
Genene Blades · 写过 2 条评价 · 体验于 2026-02-01 ·
★★★★★
我认为他们有优秀的...
我认为他们拥有出色的客户服务。
我当时受伤了,无法参加,所以一旦有机会我就会回到他们的服务中
MyDiabetes 回复2026-06-20
Hey Genene,
Thank you for your kind words about our customer service, and we’re truly sorry to hear about your injury—wishing you a smooth and speedy recovery.
We’ll be glad to welcome you back whenever you’re ready to continue your journey with MyDiabetes.
If you have any questions in the meantime, we’re always here to help. 🙌
Best regards,
MyDiabetes Team
Hi Aimee,
We’re sorry to hear about your experience. MyDiabetes is an app-based service, and after signing up, users need to download the app from the App Store or Google Play Store and log in with the email address used during registration. If the app cannot be downloaded, this can sometimes be related to device compatibility, available storage space, internet connection issues, or app store settings, and may require troubleshooting to resolve.
You can also find troubleshooting guidance and additional support articles in our Help Center at https://help.mydiabetes.health/hc/en-us.
If you have not received a response from our team, please make sure you are contacting the correct support email at [email protected] and check your Spam/Junk folders. If you have any additional questions, please contact us again and we’ll be happy to assist.
Best regards,
MyDiabetes Team
M
Mary E · 写过 1 条评价 · 体验于 2026-06-20 ·
★★★★★
有望降低 A1C
我非常希望这能帮助我降低 A1C。
MyDiabetes 回复2026-06-20
Hey Mary,
Thank you for sharing your hope with us—we’re glad to be part of your journey toward better A1C management. With consistent tracking and personalized guidance, many users find the app helpful in supporting their goals.
We’re here to support you every step of the way. 😊
Best regards,
MyDiabetes Team
Hi Mitch,
We’re sorry to hear about your experience. MyDiabetes is an app-based subscription service, and after signing up, users need to download the app and log in with the email address used during registration to access the program and its features. Subscription details, including renewal terms, are also presented during the signup process.
If you have any additional questions or would like to discuss your case further, please contact us again at [email protected], and we’ll be happy to assist.
Best regards,
MyDiabetes Team
J
Jason · 写过 1 条评价 · 体验于 2026-06-18 ·
★★★★★
信息便捷
MyDiabetes 回复2026-06-19
Hi Jason,
Thank you for your review. We’re glad to hear you found the information easy to follow. 😊
Best regards,
MyDiabetes Team
J
Judi Bevan · 写过 11 条评价 · 体验于 2026-06-18 ·
★★★★★
试图卖东西太复杂
MyDiabetes 回复2026-06-19
Hi Judi,
Thank you for your feedback. We appreciate you sharing your thoughts and will pass them along to our team as we continue improving the user experience. 😊
Best regards,
MyDiabetes Team
P
Philippa Mclean · 写过 54 条评价 · 体验于 2026-06-17 ·
★★★★★
易于整理
MyDiabetes 回复2026-06-18
Hi Philippa,
Thank you for your review. We’re glad to hear you found the process straightforward. 😊
Best regards,
MyDiabetes Team