TickTalk

Great to hear you are enjoying your watch. Thank you for taking the time to share your kind review.

Great to hear you got your delivery in a timely manner. We appreciate and value your business.

Great to hear the TickTalk met your needs and was delivered on time. Thank you for being a loyal customer.

Hi Kristen. Thank you for your kind review. Glad our team was able to help you out and get your watch working again.

Hi Evan, Thank you for the 5-stars! I can also remove you from any future emails if you would prefer. If you would please email [email protected] and someone from the team can help you out so you no longer get any emails from us.

Hi Amy. I am very sorry that you had this experience. It should be pretty straightforward to cancel your line, so not sure what the confusion is. Here is a link to cancel: https://activate.myticktalk.com/ Please email [email protected] and we can help figure out what happened and how we might be able to avoid treating our customers in this manner.

Hi Maria. Were you ever able to get the support you needed? You can email [email protected] and someone from the team can help you out. This is not typical during set up so something is definitely not working as it should.

Glad to hear you are enjoying your TickTalk experience. We hear you on the battery getting drained with video calls. We are always working on ways to ensure longer battery life. I will note this with our design team.

Great to hear service and shipping deserve 5-stars! We value your business and kind words.

Thank you for your kind words, Andrew! Glad you had a positive experience. We value your business.

Hi there. We would love to hear your feedback directly on what other functions you would like see added. Sometimes our customers have better ideas than something we can think of. Please email [email protected] and someone from the team will be in contact.

Glad to hear our team caught the issue on time. We value your kind words and want to thank you for choosing TickTalk.

Hi Misty, Thank you for taking the time to share this, and I'm truly sorry to hear about the experience you and your family had. Keeping kids safe and connected is the entire reason TickTalk exists, so hearing that the watch fell short on reliability, and that our team fell short on how we handled it afterward, is genuinely disappointing to read. I want to acknowledge specifically what you shared about your interactions with our customer service team. That is not the standard we hold ourselves to, and I take it seriously — especially the pattern you noted across other reviews. I'd also like to help resolve the billing issue you described. I understand you've been in touch with our team already and a partial refund was made. We appreciate you giving us the chance to make this right, and I'm sorry your family's experience led you elsewhere. Sincerely, TickTalk Customer Care

Glad to hear that your shopping needs were met! We truly appreciate your kind words and business.

Glad to hear you had a great experience shopping with us. We value your kind words and business.

Hi Cres, I am very sorry that you had this experience. This is never the type of service we intend on our customers receiving. Please email [email protected] and someone from the team can help assist with any needs you may have.

Great to hear our customer support team was responsive. We truly appreciate your kind words.

Great to hear the product is exceeding your expectations. We appreciate your kind words.