Hi there! I am sorry that you had a hard time getting a hold of someone on our team via phone. Glad they were able to assist you through email. We do understand that the band replacement can be a challenge for our customers. To help alleviate the pain we do offer the opportunity to ship it to us (we take care of shipping) and we can replace it for you. I hope this information helps.
E
Eileen Rojas · 写过 1 条评价 · 已认证 · 体验于 2025-05-01 ·
★★★★★
太棒了,非常有帮助。
TickTalk 回复2025-05-05
Hi there! Great to hear you got the support you need. Thank you for being a valued customer.
This is so great to hear! We are thrilled that your son is living his best life! We would love to know what his favorite podcast is!
K
Krishna Reddy · 写过 1 条评价 · 已认证 · 体验于 2025-04-24 ·
★★★★★
非常好的服务和支持。
TickTalk 回复2025-04-29
Hi there! So glad you are satisfied with the support we were able to provide to you.
S
Sumeet Jad · 写过 3 条评价 · 已认证 · 体验于 2025-04-21 ·
★★★★★
非常适合儿童的手表
非常适合孩子们的手表。易于设置和良好的家长控制使其成为年幼孩子的必备品。手机的最佳替代品。
TickTalk 回复2025-04-23
Hi there! Thank you for your kind words! We value your opinion and would like to welcome you to the TickTalk community.
B
Brooke Walker · 写过 1 条评价 · 已认证 · 体验于 2025-04-11 ·
★★★★★
表带太小
表带太小;使用开箱即用的最大孔! 必须通过公司购买额外的乐队......不要在亚马逊销售!
TickTalk 回复2025-04-17
We’re sorry to hear the band isn’t fitting as expected. Unfortunately, we don’t offer larger sizes at the moment, but we’re hoping to have alternative options in the near future. We appreciate your feedback.
Hi Don, we're sorry to hear about your son's band. Please complete the warranty form: https://www.myticktalk.com/pages/concept-return-replace so our team can replace this for you.
If you have any further questions or concerns, please email [email protected]
M
Mayme Ranallo · 写过 2 条评价 · 体验于 2025-04-04 ·
★★★★★
与客户关怀谈论我的…
与客户服务中心谈论我儿子的手表损坏问题是如此简单和无缝。喜欢支持。
TickTalk 回复2025-04-05
Hi Mayme, we're thrilled our support team was so helpful during your call! Thank you for your review.
Hi Alexandros, we're glad we could offer a resolution and that you felt supported by our team!
If you ever have product-related suggestions or feedback, we’re all ears and would love to hear more. Please reach us directly at [email protected]
Thank you for sharing your experience with our support team!
A
Adi · 写过 2 条评价 · 体验于 2025-01-11 ·
★★★★★
最好的儿童和家长友好型手表
最好的儿童和家长友好型手表,具有许多重要功能,如视频通话和 GPS 跟踪。最重要的功能之一是 SOS 和在孩子无法说话时倾听周围环境。绝对会推荐。
TickTalk 回复2025-04-05
Hi Adi, we're happy to to hear TickTalk 5's remote answer feature brings you added peace of mind in those moments when your child may not be able to communicate directly.
Thank you for being a part of the TickTalk family!