Dear Fábia,
We apologize for the incident. We will refund you the 20% of your booking 2461269 as the service was not provided as expected.
The refund is being processed and it will be credited within the next 10 business days.
We really apologize for this inconvenience.
Best regards
Daniela
L
Lindsey · 写过 7 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
一切都按计划进行
用它们从帕尔马机场接 6 名青少年 - 一切都按计划进行 👍🏼
My Transfers 回复2026-07-28
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
一切都很顺利
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
p
paul eggbeer · 写过 4 条评价 · 体验于 2026-07-27 ·
★★★★★
很容易预订而且价格非常优惠😎
My Transfers 回复2026-07-27
Dear Paul,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
S
Simon · 写过 23 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
良好的沟通
良好的沟通,准时,舒适的汽车。
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
H
Helen Griffin · 写过 9 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
非常令人失望,因为车辆我…
非常令人失望,因为我订购的车辆与我的订单不符
非常令人失望,因为我经常来这里
My Transfers 回复2026-07-27
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards,
MyTransfers team
H
HMcC · 写过 4 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
很棒的服务和很棒的服务。
优质的服务和出色的沟通。使用起来非常简单,服务迅速专业。我肯定会向任何人推荐它们。
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
绝对美妙的交易经历……
与这些打交道的经历绝对美妙,非常准时、令人愉快的司机,没有什么太麻烦的。
My Transfers 回复2026-07-28
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
根本没有组织
根本没有组织
司机第一次没有出现,第二次他太晚了
差点错过我们的航班
不会再使用它们
My Transfers 回复2026-07-27
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards,
MyTransfers team
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
M
Marlene · 写过 1 条评价 · 体验于 2026-07-26 ·
★★★★★
没有人来,也没有人帮助我们……
没有人来,也没有帮助我们做任何事情,我们甚至联系不到他们,我们只能希望能拿回我们的钱
My Transfers 回复2026-07-26
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards,
MyTransfers team
J
Joanne Kett · 写过 8 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
接送很准时,服务很好
接送很准时,服务很好,价格合理,对这次体验很满意。
My Transfers 回复2026-07-26
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
K
Karen Bews · 写过 6 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
很棒的体验推荐
我在许多国家/地区使用过 MyTransfers,总是发现他们的车辆和司机都很棒。我推荐他们。
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
C
Cardiff Customer · 写过 3 条评价 · 体验于 2026-07-26 ·
★★★★★
轻松预订和付款
轻松预订和付款。价格好
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you soon!
Kind regards,
MyTransfers Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
我们的司机正在等我们…
我们的司机在抵达时正在等我们。他善于沟通,在我们的旅程中是一个安全的司机
My Transfers 回复2026-07-27
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
C
Constantin · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
一切都很完美
一切都很完美。从预订、客服到接送。司机超级友好,准时,乐于助人。
My Transfers 回复2026-07-26
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards,
MyTransfers team
H
Henrik · 写过 2 条评价 · 体验于 2026-07-18 ·
★★★★★
轻松简单的预订
预订过程简单明了,然后司机就按照承诺等我们了。一切都很顺利。
My Transfers 回复2026-07-26
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards,
MyTransfers Team
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
We also appreciate your comments regarding the vehicle. While we understand that it did not match your personal expectations, we would like to clarify that the vehicle provided was suitable for the number of passengers booked and complied with the safety regulations and transport standards applicable in the destination.
We will keep working to improve the quality of our services.
Kind regards,
MyTransfers Team