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旅游度假

My Transfers

203 条评价

4.0203 条评价
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关于 My Transfers

数据更新
网站
mytransfers.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
89%(40/45 条)
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My Transfers靠谱吗?

My Transfers(mytransfers.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 203 条用户评价,属于旅游度假分类,口碑良好。71% 的评价为 4 星及以上,18% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

F
Fabia · 写过 5 条评价 · 体验于 2026-07-25 ·

我预订了带有婴儿汽车安全座椅的高级接送服务,但这种体验非常不安全且无法接受。

这是一次非常令人失望和不安全的经历。 我预订了一辆带有婴儿汽车座椅的高级/私家车(#2461269)。车辆本身是一辆奔驰,似乎符合高级类别,但提供的婴儿座椅完全不能接受。 首先,在我系好安全带之前,在我的宝宝被安全地固定在汽车座椅上之前,司机就开始开车了。我不得不让他立即停车,因为我的孩子还没有系好安全带。 当我们尝试系紧婴儿座椅安全带时,很难闭合并且感觉不安全。在旅途中,安全带变松了,我的宝宝可以轻松地将手臂从安全带中取出。这是极其危险的。 更糟糕的是,汽车启动后,我发现婴儿座椅本身没有安装好。这是一个 ISOFIX 座椅,但只安装了 ISOFIX 的一侧。另一边松了。当我带着孩子旅行时,我不得不尝试自己尽快修复它。 汽车座椅的状况也很糟糕。它看起来非常旧,可能有 15 到 20 年的历史,又脏又旧,布料也破了。它不适合安全运送婴儿。我已经预订并支付了一辆带有婴儿座椅的高级车辆,但所提供的座位绝对不能接受。 司机不是特别有礼貌或乐于助人,但我主要的抱怨不是他的态度。我主要担心的是,该公司提供了一个不安全、安装不良、又旧又脏的儿童座椅,并在我的孩子得到妥善保护之前就允许旅程开始。 这种情况绝对不应该发生,尤其是当涉及两岁以下的婴儿时。我不能推荐这项服务,我相信该公司必须紧急审查其儿童安全程序和所提供的汽车座椅的状况。 (我有照片)

My Transfers 回复2026-07-28

Dear Fábia, We apologize for the incident. We will refund you the 20% of your booking 2461269 as the service was not provided as expected. The refund is being processed and it will be credited within the next 10 business days. We really apologize for this inconvenience. Best regards Daniela

L
Lindsey · 写过 7 条评价 · 已认证 · 体验于 2026-07-20 ·

一切都按计划进行

用它们从帕尔马机场接 6 名青少年 - 一切都按计划进行 👍🏼

My Transfers 回复2026-07-28

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

一切都很顺利

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

p
paul eggbeer · 写过 4 条评价 · 体验于 2026-07-27 ·

很容易预订而且价格非常优惠😎

My Transfers 回复2026-07-27

Dear Paul, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

S
Simon · 写过 23 条评价 · 已认证 · 体验于 2026-07-18 ·

良好的沟通

良好的沟通,准时,舒适的汽车。

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

H
Helen Griffin · 写过 9 条评价 · 已认证 · 体验于 2026-07-20 ·

非常令人失望,因为车辆我…

非常令人失望,因为我订购的车辆与我的订单不符 非常令人失望,因为我经常来这里

My Transfers 回复2026-07-27

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

H
HMcC · 写过 4 条评价 · 已认证 · 体验于 2026-07-20 ·

很棒的服务和很棒的服务。

优质的服务和出色的沟通。使用起来非常简单,服务迅速专业。我肯定会向任何人推荐它们。

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

绝对美妙的交易经历……

与这些打交道的经历绝对美妙,非常准时、令人愉快的司机,没有什么太麻烦的。

My Transfers 回复2026-07-28

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

根本没有组织

根本没有组织 司机第一次没有出现,第二次他太晚了 差点错过我们的航班 不会再使用它们

My Transfers 回复2026-07-27

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

A
Antonio Marcos Castro Sousa · 写过 4 条评价 · 已认证 · 体验于 2026-07-19 ·

总是准时。

My Transfers 回复2026-07-26

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

J
Jan Helge Soleng · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

很棒的司机还给了我们一个…

很棒的司机,还给我们上了希腊和克里特岛的历史课。推荐!

My Transfers 回复2026-07-26

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

M
Marlene · 写过 1 条评价 · 体验于 2026-07-26 ·

没有人来,也没有人帮助我们……

没有人来,也没有帮助我们做任何事情,我们甚至联系不到他们,我们只能希望能拿回我们的钱

My Transfers 回复2026-07-26

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

J
Joanne Kett · 写过 8 条评价 · 已认证 · 体验于 2026-07-19 ·

接送很准时,服务很好

接送很准时,服务很好,价格合理,对这次体验很满意。

My Transfers 回复2026-07-26

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

K
Karen Bews · 写过 6 条评价 · 已认证 · 体验于 2026-07-18 ·

很棒的体验推荐

我在许多国家/地区使用过 MyTransfers,总是发现他们的车辆和司机都很棒。我推荐他们。

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

C
Cardiff Customer · 写过 3 条评价 · 体验于 2026-07-26 ·

轻松预订和付款

轻松预订和付款。价格好

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you soon! Kind regards, MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

我们的司机正在等我们…

我们的司机在抵达时正在等我们。他善于沟通,在我们的旅程中是一个安全的司机

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

C
Constantin · 写过 2 条评价 · 已认证 · 体验于 2026-07-12 ·

一切都很完美

一切都很完美。从预订、客服到接送。司机超级友好,准时,乐于助人。

My Transfers 回复2026-07-26

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

E
E Kennedy · 写过 1 条评价 · 已认证 · 体验于 2026-07-19 ·

服务很差

回程交通没有到达,让我失望,只是告诉我他无法联系我。我不得不为 5 口之家支付 2 辆单独的出租车去机场的费用 我一直在尝试退款但没有成功 接我们到达机场的接送服务也晚了 30 分钟 肯定不会推荐,也不会再使用这家公司

My Transfers 回复2026-07-27

We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team

H
Henrik · 写过 2 条评价 · 体验于 2026-07-18 ·

轻松简单的预订

预订过程简单明了,然后司机就按照承诺等我们了。一切都很顺利。

My Transfers 回复2026-07-26

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

快速高效,但车辆陈旧

优点: 短时间内预订简单。 友好且容易找到。 当我们的飞机延误了 45 分钟时,他们在等我们。 缺点:标准服务不是具有现代安全标准的 7 座小巴,而是带有腰带的老式小型客车。比儿童预期的更慢且更不安全。 不会再使用标准服务。

My Transfers 回复2026-07-27

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! We also appreciate your comments regarding the vehicle. While we understand that it did not match your personal expectations, we would like to clarify that the vehicle provided was suitable for the number of passengers booked and complied with the safety regulations and transport standards applicable in the destination. We will keep working to improve the quality of our services. Kind regards, MyTransfers Team