My Transfers（mytransfers.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 203 条用户评价，属于旅游度假分类，口碑良好。71% 的评价为 4 星及以上，18% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
有史以来最糟糕的服务。如果您在取货时遇到任何问题，您就完成了。告别金钱，更好的选择：叫出租车。
Dear Laura, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
我对“我的转账”的体验非常好，非常顺利且无压力，我收到的服务很好，将来肯定会再次使用“我的转账”
Dear Miss Keenan, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
从预订到回家，服务都非常出色。一路上让我们了解情况，可爱的司机强烈推荐这家公司。 我第一次自己预订接送服务，肯定会再次预订。
Dear Ally, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
对于从机场到酒店的接送服务，我通过 WhatsApp 收到消息，其中当地提供商和司机的号码有误。右边的司机迟到了，所以我无论如何也联系不到他。我们的假期是在压力中开始的。转回没有任何问题。
Dear Zbyněk, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
易于预订，收到带有提醒和更新的电子邮件和短信。司机很早就到了，非常乐于助人搬运行李。非常高效的服务。
Dear Rory, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
司机准时到达，很容易到达。良好的价格和优质的服务。 *接送服务是从博德鲁姆机场出发的。 我肯定会再次使用这项服务。
Dear Diana, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
我们到达时很难找到接送服务。飞机晚点了一点，所以没有带名牌的司机。他打过几次电话，当我们给他回电话时，我们就能找到他。没什么大不了的。 我们返回机场的交通更糟糕。根本没有司机来，很难得到他们的支持，而且花了很长时间才得到答复。最后“支持”回答。 “抱歉，找不到车给你”现在我们的航班要晚点了，出租车的价格也贵了很多。 在我们之间发送了几封电子邮件之后，他们同意偿还一些钱，但甚至远远低于我们更高的费用。钱还没到。 如果一切正常的话还好，但是一旦出现问题，麻烦就来了！我们已经结束了与这家公司的合作，我强烈建议使用其他服务。
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team
司机没有出现，也没有司机的消息。 WhatsApp 支持号码无法使用，而我不得不通过 IDD 拨打客户服务号码，这让我等待了 5 分钟，然后挂断了，没有任何解决办法... 航班晚点一小时抵达，但您的司机应该与航空公司核实并进行相应调整......
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards, MyTransfers team
结果我们的司机等了 1.5 小时，然后还要步行很长一段时间才能到达机场的停车场。那是在晚上，我独自一人带着两个小孩。我提出投诉并获得了 40% 的退款。 司机开车很好，很有礼貌，但没有为等待而道歉。汽车座椅（3岁儿童）还可以，朝前。 我取消了返程，不想冒险等待/无法到达机场。
Thank you for sharing your concern with us. We take your feedback very seriously and are working hard to resolve the issue as soon as possible. Please include your reservation number in this section. Our team will be happy to assist you. Kind regards, MyTransfers team
他们准时驾驶漂亮、干净、空间充足的货车到达，并准时将您送到您需要去的地方
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team
接送服务很棒，准时，司机乐于助人，巴士宽敞
Dear Hayley, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
接机和接送服务非常好——我很乐意再做一次；这已经是连续第五年了。
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team
由于我们的行李迟到了 15 分钟，司机让我们滞留在机场。尽管司机实际上节省了两个小时的时间，但我们没有收到退款。他声称他已经有其他顾客要接。此后一个多星期没有人联系我们解决问题。 我们永远不会再与这家公司预订接送服务，我们绝对不会向任何人推荐它。
Dear Ju Ge, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team
有竞争力的价格和非常简单的预订/付款流程。
Dear Michael, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
非常人性化，花了 5 分钟。😊
Dear Sara, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
在接送区等了很长时间，即使我预订了汽车并支付了全额费用，但司机没有来，我也带着 2 个孩子在街上预订了出租车 预订号码： 2491907 我仍在等待您的答复和我支付的转账金额。
Dear Pipe, We regret that our driver did not show up for the requested booking 2491907 Unfortunately the driver had an incident with his vehicle and was not able to reach you on time. Your full refund has already been processed and it should be effective in 10 working days. We apologize for any inconvenience we may have caused you. Kind regards MyTransfers Team,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team
迈克尔非常友好和可靠。完美，下次再来！ 🤗
Dear Anja, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
完美的交通，非常准时，非常友好的司机，漂亮的汽车。
Dear George, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team
预订了 4 名乘客和 4 件行李的回程机票。从机场到酒店的旅程很顺利，有很多有用的沟通。当我们从酒店接我们去机场时，他们派来了错误尺寸的汽车。早上收到一封确认电子邮件，告诉我们汽车品牌（大型斯柯达），确认 4 个行李箱和 4 名乘客以及接送时间。一辆完全不同的汽车抵达了电子邮件中的情况（运动型特斯拉），行李箱里几乎装不下 2 个行李箱。司机说他们是第三者，无法提供帮助。拨打了帮助热线，被告知他们无法帮助我。订了一辆匆忙的出租车去机场，勉强赶上了我们的航班。通过投诉程序通过电子邮件发送了详细信息和照片，并被告知投诉被拒绝，因为我们超出了容量（为 4 件行李和 4 人预订 - 我们有 3 件行李、一辆小舱大小的折叠婴儿车、2 名成人和 1 名幼儿）。还被告知我们有一把轮椅，这不属于预订的一部分，这进一步使索赔无效（我们没有轮椅，只有小型折叠式婴儿车）。我根据公司尺寸检查了行李尺寸，并确保为更大容量的车辆支付额外费用，以确保这种情况不会发生。强烈警告不要使用这家公司，尤其是在航班时间紧迫的情况下，会造成额外的压力并花费更多的钱，而不接受完全由他们自己造成的错误。我听说这在转运公司中很常见，但根据评论我认为这家公司是不同的。我希望这可以使至少一个人免于我们所经历的同样可怕的经历。 更新：我无法回复您的评论，请提供电子邮件地址。我之前已将预订参考信息和照片发送给您的质量团队。 我昨天已经将此信息发送给您，但在我再次解释没有轮椅并且所有物品和人员都少于我预订的容量后，您还没有回复。我将在参考资料中再次转发 TRUSTPILOT，因为我不想公开预订参考资料。 我还没有收到回复，请更新我的状态。
Dear Shilpa, Thank you for your response. We noted our agents are investigating the matter with your service and they'll give you an update as soon as possible in response to the email sent. Best regards Daniela
共 203 条符合条件的评价