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旅游度假

My Transfers

203 条评价

4.0203 条评价
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关于 My Transfers

数据更新
网站
mytransfers.com
分类
旅游度假
所在地
United States
状态
待认证
近 12 个月
203 条评价
差评回复率
89%(40/45 条)
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My Transfers靠谱吗?

My Transfers(mytransfers.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 203 条用户评价,属于旅游度假分类,口碑良好。71% 的评价为 4 星及以上,18% 为 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

再也不会了

司机让我们和两个年幼的孩子滞留在机场。我们的行李迟到了行李传送带,因此,我们比您通过 Mytransfers 预订时包含的 1 小时等待时间多了 20 分钟。这意味着,即使延误完全超出您的控制范围,司机也不会等待,您也不会收到任何退款,甚至不能获得部分退款。 预订号码 2351094 回复回复: 我从未否认过你的回复中的任何内容。然而,这是非常糟糕的客户服务。领取行李是飞行的一部分,因此应该考虑在内。 你的回复也是在我的假期结束后才来的。在那之前,我所有联系你的尝试都被忽略了。 我只能重复一遍:永远不要通过 MyTransfers 预订。如果你走得很慢(机场可能很大,需要很长的距离)或者你的行李需要更长的时间才能到达,他们就会离开你,你也会损失你的钱。

My Transfers 回复2026-07-31

Dear Julia, We are sincerely sorry to hear that you remain dissatisfied with your experience and apologize for the frustration this situation has caused. We regret that our final response did not meet your expectations We appreciate you taking the time to share your feedback, as it helps us continue reviewing our processes and improving the service we provide. Kind regards, MyTransfers Team

不严重!

不严重! 他们不去机场接我们 并且我们没有收到退款

My Transfers 回复2026-07-31

Dear Customer, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team

超级传输

这家公司在我们到达之前就已经在那里了,就在我们被告知他们会在那里的时候。 高效、乐于助人且热情好客的公司。

My Transfers 回复2026-07-30

Dear Customer, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

良好的沟通和公平的价格

My Transfers 回复2026-07-30

Dear PV, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

优质的服务

优质的服务,强烈推荐

My Transfers 回复2026-07-31

Dear Fiona, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

算了,还是到了目的地再叫出租车比较好。

Vueling 延误了两次,三小时后取消了航班,我向 WhatsApp 号码发送了几条消息解释了一切,但从未收到他们的回复。 第二天我打电话给客服解释情况,他们告诉我他们无能为力。然而,有一点是肯定的,机场没有人,因为我通过 WhatsApp 通知他们航班取消了,第二天早上我到达时,没有人接听我,迫使我支付另一次去酒店的交通费用。 [预订号码 2481123] 看到您的回复后编辑: 令人难以置信的是,MyTransfers 仍然没有看到明显的结果。我预订了服务,并提前 3 小时通过官方渠道“WhatsApp...”通知航班已取消,这种情况在航空界经常发生...现在,如果司机提前 24 小时就被分配了,那又有什么区别呢?如果航空公司没有取消航班的话我早就到了... 这只是表明,对你来说,一切都与钱有关,客户发生什么并不重要...... 这就是为什么我分享我的观点:@everyone,避开这家公司。如果你有问题,他们不关心你,他们只关心合同来证明合理性!

My Transfers 回复2026-08-01

Dear Bruno, we apologies for the experience informed. However, as previously explained, we are unable to process a refund in this case. A driver had already been assigned and the service was scheduled based on the information provided in your reservation. In adittion the amendment request was informed when the booking already took place wich was not possible to reschedule. We appreciate your comments and regret that we were unable to meet your expectations on this occasion. Kind regards, MyTransfers Team

司机偷了我的护照和银行卡 - 保持安全

不会再去这家公司附近的任何地方,并强烈建议去其他地方寻找。 我支付了特内里费岛的私人接送服务,因为我有一名分配的司机,并且在我和孩子一起时从机场出发的便利性和安全性。他们给我发了司机姓名、汽车、注册信息和其他详细信息。当我到达时,我被带到机场外的一辆出租车上,出租车偷走了我装有护照的包 - 很快卸下行李,然后迅速离开,同时我们整理了行李箱。就在他没有卸下一个装有护照、文件和银行卡的小包后,我们才意识到。当我在下车后 20 分钟内向公司提出这个问题时,得到的答复是我们不知道司机是谁,他在哪家公司工作,也不知道如何解决这个问题。随后他们完全没有提供任何帮助,一次也没有联系过我,拒绝帮助我前往领事馆获取紧急文件,并表示他们需要提前 24 小时通知才能修改回程交通,否则将被标记为缺席。与领事馆的初次会面是在航班起飞前 5 小时,因此我无法提供此通知,这是在谈话中说明的。我错过了回程航班,并留下了额外的酒店费用、紧急旅行证件、工资损失和其他问题。最重要的是,接送服务比单纯乘坐出租车贵 35%。如果您想要安全性、安全性和可靠性,那么向这家公司支付额外费用只会导致过高的成本以及较差的可靠性、服务和支持。 客户服务顾问 - 约翰娜似乎乐于助人、富有同情心并表示歉意,但实际上无法提供任何解决方案来解决此问题。 由于 Mytransfers 回复评论,参考号为 ES919939870。请跟进解决方案,而不是要求我联系您解决问题的一般回复。自从这个问题发生以来,我每天联系你 3 次,你甚至不能提出带我单程 50 英里去英国领事馆领取紧急文件,以帮助我摆脱你让我陷入的困境,这样我至少可以带我的儿子回家。服务绝对混乱——使用 Mytransfers 让我损失了数千英镑。感谢上帝提供旅行保险和法律支持。

My Transfers 回复2026-07-31

Dear Josh, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. Please note booking 2495624 / ES919939870 was made through our partner Cabforce and you must contact them at [email protected]. Best regards Daniela

J
Jacqui McGrane · 写过 3 条评价 · 已认证 · 体验于 2026-07-14 ·

我们的一切都做得很好……

从我们在雷乌斯机场到萨洛的接机,以及从萨洛到雷乌斯机场的回程,一切都做得很好,这一切都是一流的,绝对会推荐

My Transfers 回复2026-07-29

Dear Jacqui, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! We noticed that you rated us with fewer than 5 stars, and we'd like to know how we could have improved your experience. Your feedback is very important to us and helps us continue to grow. Kind regards MyTransfers Team

L
LM · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

一切都很完美!

My Transfers 回复2026-07-29

Dear LM, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

G
Geraldine Sheehan · 写过 7 条评价 · 已认证 · 体验于 2026-07-21 ·

无压力而且非常舒服

无压力,非常舒服。 强烈推荐

My Transfers 回复2026-07-29

Dear Geraldine, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

B
Béatrice Lara · 写过 2 条评价 · 体验于 2026-07-29 ·

预订简单方便,价格优惠

My Transfers 回复2026-07-29

Dear Béatrice, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

B
Bernd Lippert · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

优质的服务

及时、可靠、友好、诚实。

My Transfers 回复2026-07-29

Dear Bernd, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

假日骑行

这是一次很棒的旅程。司机准时到达并且非常友好

My Transfers 回复2026-07-29

Dear Customer, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

S
Sarah Pardo · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·

服务好

服务很好,沟通顺畅

My Transfers 回复2026-07-29

Dear Sarah, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

K
Kent Johansson · 写过 11 条评价 · 已认证 · 体验于 2026-07-22 ·

只得到 3 因为你花了大约 50 欧元......

只得到 3 因为你从机场拿了大约 50 欧元。但在返回机场的路上你要 75 美元。所以我没有和你订回程。

My Transfers 回复2026-07-30

Dear Kent, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

服务很棒!

My Transfers 回复2026-07-29

Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards, MyTransfers Team

A
Allan Hall · 写过 19 条评价 · 体验于 2026-07-29 ·

一如既往地容易完成

My Transfers 回复2026-07-29

Dear Allan, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

L
Lorena Vanina Stoppani · 写过 1 条评价 · 体验于 2026-07-29 ·

我喜欢通过我的接送服务旅行

My Transfers 回复2026-07-29

Dear Lorena, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

司机未到

司机没有到。多次尝试联系 MyTransfers,但无人回复。只好去找一辆昂贵的出租车来载 8 个人。

My Transfers 回复2026-07-29

Dear Customer, We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately. Kind regards MyTransfers team

G
G.Moore · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·

随时了解这位女士的情况……

那位女士随时了解情况,非常乐于助人

My Transfers 回复2026-07-29

Dear G. Moore, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon! Kind regards MyTransfers Team