Dear Julia,
We are sincerely sorry to hear that you remain dissatisfied with your experience and apologize for the frustration this situation has caused.
We regret that our final response did not meet your expectations
We appreciate you taking the time to share your feedback, as it helps us continue reviewing our processes and improving the service we provide.
Kind regards,
MyTransfers Team
Dear Customer,
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards
MyTransfers team
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear PV,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear Fiona,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear Bruno, we apologies for the experience informed.
However, as previously explained, we are unable to process a refund in this case. A driver had already been assigned and the service was scheduled based on the information provided in your reservation. In adittion the amendment request was informed when the booking already took place wich was not possible to reschedule.
We appreciate your comments and regret that we were unable to meet your expectations on this occasion.
Kind regards,
MyTransfers Team
Dear Josh,
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide.
Please note booking 2495624 / ES919939870 was made through our partner Cabforce and you must contact them at [email protected].
Best regards
Daniela
Dear Jacqui,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
We noticed that you rated us with fewer than 5 stars, and we'd like to know how we could have improved your experience. Your feedback is very important to us and helps us continue to grow.
Kind regards
MyTransfers Team
L
LM · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
一切都很完美!
My Transfers 回复2026-07-29
Dear LM,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear Geraldine,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
B
Béatrice Lara · 写过 2 条评价 · 体验于 2026-07-29 ·
★★★★★
预订简单方便,价格优惠
My Transfers 回复2026-07-29
Dear Béatrice,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
B
Bernd Lippert · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
优质的服务
及时、可靠、友好、诚实。
My Transfers 回复2026-07-29
Dear Bernd,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
假日骑行
这是一次很棒的旅程。司机准时到达并且非常友好
My Transfers 回复2026-07-29
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
S
Sarah Pardo · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
服务好
服务很好,沟通顺畅
My Transfers 回复2026-07-29
Dear Sarah,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
K
Kent Johansson · 写过 11 条评价 · 已认证 · 体验于 2026-07-22 ·
Dear Kent,
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards
MyTransfers team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
服务很棒!
My Transfers 回复2026-07-29
Thank you so much for your kind review!
We're thrilled to hear that you enjoyed your experience with My Transfers. We
appreciate your feedback and hope to serve you again soon!
Kind
regards,
MyTransfers Team
A
Allan Hall · 写过 19 条评价 · 体验于 2026-07-29 ·
★★★★★
一如既往地容易完成
My Transfers 回复2026-07-29
Dear Allan,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear Lorena,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team
Dear Customer,
We are incredibly sorry for the frustration and inconvenience caused by this situation. This is certainly not the level of service we aim to provide. To investigate exactly what happened and take the necessary actions, could you please share your reservation number with us? We want to look into this immediately.
Kind regards
MyTransfers team
G
G.Moore · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
随时了解这位女士的情况……
那位女士随时了解情况,非常乐于助人
My Transfers 回复2026-07-29
Dear G. Moore,
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your experience with My Transfers. We appreciate your feedback and hope to serve you again soon!
Kind regards
MyTransfers Team