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金钱与保险

Zing Health

106 条评价

4.0106 条评价
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关于 Zing Health

数据更新
网站
myzinghealth.com
分类
金钱与保险
所在地
United States · Chicago
状态
待认证
近 12 个月
106 条评价
差评回复率
100%(19/19 条)
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Zing Health靠谱吗?

Zing Health(myzinghealth.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 106 条用户评价,属于金钱与保险分类,口碑良好。72% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Maria Rosario · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

我之前的医疗保险下降了……

我之前的医疗保险让患者失去了护理! Zing 介入救援并收留我作为病人。他们一直提供帮助和支持。 我很高兴成为 Zing 家族的一员。

K
Kim Presny · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

很棒的保险!!

我今年刚刚转用 Zing,感觉非常棒。 我很想告诉您来自伊利诺伊州伍德斯托克的莫妮卡·罗曼 (Monica Roman) 的帮助和信息。在与 Zing 交谈之前,我从未听说过她。我喜欢用额外的钱来帮助购买健康食品。我已经把守望者装置放在心里了,一切都很顺利。在Humana,我会经历更多的事情才能完成它。我喜欢 Zing,让我的邻居去看 Monica,她也和 Zing 一起去了。

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Brian Bridges · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

它在像这样的地方被接受得很好。

它在像我有 bcbs 时这样的地方被接受得很好。

Zing Health 回复2026-08-06

Thank you for your feedback, Brian! We're glad to hear your coverage is working well for you and that you're able to access care at the places you need, just as you did before. We appreciate you taking the time to share your experience and thank you for being a valued Zing Health member. 💙

A
Avis L Thomas · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

Zing 是正确的事情

工作人员很专业但很友好。我很高兴不必在预约时间后等待 20 分钟才能看医生。拥有专业的团队让人非常放心。对 Zing Healthcare 的整体照顾和关注感到非常满意!

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Lisa Bunge · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

我又被留在医生办公室

我再次被留在医生办公室。这种情况已经发生过好几次了,你想让我一路去托莱多中部一个非常糟糕的社区去看全科医生。不,谢谢。

Zing Health 回复2026-08-06

Thank you for sharing your experience, Lisa. We are truly sorry to hear that you were left at your doctor's office and understand how frustrating and stressful that must have been, especially since this has happened more than once. We also appreciate your concerns regarding provider locations and feeling comfortable and safe when accessing care. A member of our team will be reaching out to discuss these issues with you, review your concerns, and work toward finding a better solution. Thank you for bringing this to our attention and giving us the opportunity to improve your experience. 💙

L
LAROY HANSON · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

这里的人都非常专业……

从接待处、速记员到医生,工作人员一直都非常专业。很棒的服务。

Zing Health 回复2026-08-06

Thank you for your feedback, Laroy! We're delighted to hear that everyone, from the reception staff to the doctor, provided you with professional and excellent service. We appreciate you taking the time to share your experience and thank you for choosing Zing Health. 💙

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linda schonfeld · 写过 3 条评价 · 已认证 · 体验于 2026-08-01 ·

当我去年得到我的 zing 帐户时......

当我去年在注册期间获得我的 zing 帐户时,我很高兴,因为你支付了吸入器的费用。我在电话里和经纪人讨论了这个问题。我还讨论了我选择的医生。我的新报道于 2026 年 1 月 1 日生效。七月,我拜访了我的主要医生,然后收到了 Oak Street Health 的一封信,说我的保险公司选择他们作为我的主要提供者???我与 zing 代表进行了交谈,他告诉我,我得到的政策是“精英”,我的医生。没有参加。他在 zing 网站上被列为提供者,我知道他参加是因为我丈夫有 zing b-4,他去世了。这位博士。至今,他已担任我们的主治医生 30 年了。当我签署这项新政策时,没有透露任何有关此信息的信息,并且在该政策生效后 6 个月,我收到了一封信。这种情况有些不对劲,我什至不知道如何完全表达它。为什么我要让一个我不认识的保险公司的人来选择我的主治医生???我不会。这种情况需要得到纠正。

Zing Health 回复2026-08-04

Hi Linda, Thank you for sharing your experience. We understand how upsetting and frustrating this situation must be, especially after being with your physician for 30 years and believing your coverage would allow you to continue that relationship. We sincerely appreciate you bringing this to our attention. I will be reaching out to gather additional information and better understand what happened so I can see how I may be able to assist. The Zing Health Team

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Robert Anglin · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

超出我的预期

Zing Health 回复2026-08-04

Thank you for your kind words, Robert! We're thrilled to hear that your experience exceeded your expectations. We appreciate your feedback and are grateful to have you as part of the Zing Health family.

R
Rosa · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

发送的小册子中包含的信息并未真正解释如何正确使用它,但解释不......

关于解释的小册子并没有解释如何在哪里使用您的快速福利,包括与能够理解并且能够很好地理解的人交谈的非处方药。大多数回忆中心的人都不粗鲁,要么不理解,要么只是一遍又一遍地重复同一节经文,因为他们的语言说得不好,有电话号码可以与代表交谈。他们的呼叫中心在正确交付我的药物方面没有问题,然后给帮助我就诊的代表计时。我打电话给他们,询问我的处方问题,他只是给了我态度,但这应该得到解决,只是解释了更多关于 Zing 的内容,并变得更有帮助,让代表明白说得好,他们更有帮助,请再次不要粗鲁。谢谢。

Zing Health 回复2026-08-04

Thank you for sharing your feedback, Rosa. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. A member of our team will follow up with you to discuss your benefits, address your medication concerns, and help ensure you have the support and information you need. Thank you for helping us improve. 💙

S
Susan B · 写过 3 条评价 · 已认证 · 体验于 2026-08-01 ·

对新订阅者的帮助等

我向药房部门发送了一封电子邮件,但只收到一条自动消息,说有人会回复我。 我也对我希望一开始就向我解释的好处感到困惑,而不必我深入研究所有这些书。 我对这一切感到困难,我知道我错过了我应得的东西。

Zing Health 回复2026-08-04

Thank you for your feedback, Susan. We’re sorry to hear about your experience and understand how overwhelming plan information can be. A member of our team will follow up with you to help answer your questions, review your benefits, and ensure you have the information and support you need. We appreciate you bringing this to our attention.

J
Jared "The Straight Shooter" Silver · 写过 7 条评价 · 已认证 · 体验于 2026-08-01 ·

真的很好。

大多数 Zing 体验都非常好。 唯一的例外是虚拟和面对面的家庭健康检查。 冗余呼叫、Zing 内部及其支持服务的沟通不畅。 虚拟访问期间的技术也失败了。 作为护理人员,这对我来说非常令人沮丧,有时也让我的妻子(病人)非常生气。需要很多努力才能让她生气。

Zing Health 回复2026-08-04

Thank you for your feedback, Jared. We're glad to hear that most of your experiences with Zing Health have been positive. We sincerely apologize for the frustration caused by the home health assessments, including the communication and technology issues you encountered. Your feedback is valuable, and we will share it with the appropriate teams as we work to improve the experience for our members and caregivers. 💙

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customer sherrill McClay · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

一切都很好很好很好

一切都非常好。我很享受这项服务。我感谢您的预约,也感谢您通过电话与人们交谈。他们非常令人愉快,我相信这就是为什么我想再呆一年,如果我有机会和你们一起获得你们想要的最高分,如果我们达到 10,你们都会得到 10,如果我们去酒吧,你们都会有苍蝇,非常感谢你们

Zing Health 回复2026-08-04

Thank you for your wonderful feedback, Sherrill! We're delighted to hear you're enjoying our service and that our team has made such a positive impression. Your kind words mean so much to us, and we look forward to continuing to serve you in the years ahead.

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Bernice Petty · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

我的访问非常棒!!!!

Zing Health 回复2026-08-04

Thank you for your feedback, Bernice! We're thrilled to hear that your visit was excellent. We appreciate you taking the time to share your experience and are grateful to have you as a valued Zing Health member.

H
Hilda · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

听

听着,工作人员只是重复信息,没有考虑实际情况,考虑患者的情况和真正的问题。他们使用的公司或供应商没有及时提供福利,从而给您的计划成员造成危险的结果,也没有尽力满足患有慢性病的成员的需求。 🥹

Zing Health 回复2026-08-04

Thank you for sharing your feedback, Hilda. We’re sorry to hear about your experience and understand your concerns regarding communication and timely delivery of services. A member of our team will follow up with you to learn more about your situation and address your concerns. Your feedback is important and helps us improve the support we provide to our members.

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Renee Ellis · 写过 3 条评价 · 已认证 · 体验于 2026-08-01 ·

服务很好,除了…

服务很好,除了交通需要帮助接人去看医生

Zing Health 回复2026-08-04

Thank you for your feedback, Renee. We're glad to hear you've had a positive experience overall. We understand how important reliable transportation is for getting to medical appointments, and we appreciate you sharing your concerns. Your feedback helps us identify opportunities for improvement.

D
Dan Henderson · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

您欠 65 美元的视频考试费用......

您在一月份的视频考试中欠了 65 美元

Zing Health 回复2026-08-04

Thank you for your feedback, Dan. We're sorry to hear about your concern regarding this charge. A member of our team will follow up with you to review the details and help address any questions you may have. We appreciate you bringing this to our attention. 💙

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customerDwight · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

我刚入学

我刚刚注册,并将在继续过程中监控服务!

Zing Health 回复2026-08-04

Thank you for choosing Zing Health, Dwight! We're excited to have you as a new member and look forward to supporting you on your healthcare journey. Please don't hesitate to reach out if you have any questions along the way. 💙

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

提供专业建议和服务

Zing Health 回复2026-08-04

Thank you for your feedback! We're delighted to hear you received professional, hands-on service and support. We appreciate you taking the time to share your experience and thank you for choosing Zing Health. 💙

E
Edward Gammon · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

当我打电话时打电话或接听......

打电话或在我打电话时接听并且人们乐于助人

Zing Health 回复2026-08-04

Thank you for your feedback, Edward! We're happy to hear that our team is responsive and helpful when you need assistance. We appreciate you taking the time to share your experience and thank you for being a valued Zing Health member.

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KESSLER FLEMISTER · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

😍😂😇😇

我第一次吃锌时,一切都出了问题。沟通,不同的人投入不同的东西。这一次,我为你们感谢上帝。非常感谢您的服务。我希望你和我在一起,我也会和你在一起。愿上帝继续祝福你们所有人🙏🙏🙏

Zing Health 回复2026-08-04

Thank you for your heartfelt feedback, Kessler. We're sorry to hear that your first experience did not meet your expectations, but we're grateful for the opportunity to make things right. It's wonderful to hear that you've had a much better experience this time. Thank you for your trust and kind words, and we look forward to continuing to support you.