Hi Kathleen! Thank you so much for your kind feedback! We’re glad to hear you’re enjoying the Zing Chronic Special Needs Program and the added benefits like transportation, buddy services, and allowances. It means a lot to know these services are making a positive difference for you.
We appreciate you being part of Zing!
Thank you for your feedback. We’re glad to hear you value our affordability and focus on well-being. We’re sorry to learn about your experience with customer service, and we take your concerns seriously. This will be shared with leadership for improvement purposes.
Thank you for your feedback—we’re very sorry for your experience and understand your frustrations. Your concerns about call frequency, timing, and benefits are important to us. We will share this with the appropriate departments and leadership to improve our processes. We appreciate you speaking up—your feedback truly helps us do better. 💛
G
Gary Rowsey · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
您的 Liberty Dental 计划需要更加慷慨
您的 Liberty Dental 计划需要承保牙冠
和/或毫无保留地进行桥梁工作。 当索赔需要考虑时,别再那么挑剔了!
Zing Health 回复2026-06-04
Thank you, Gary, for your honest feedback. We’re sorry to hear about your frustration with dental coverage and the claims process—we understand how important these services are. Your concerns will be shared with the appropriate team to help improve our processes. We appreciate you speaking up—your voice truly helps us do better. 💛
Thank you for sharing your experience, Debbie. We’re glad to hear that things are going well so far and that you’ve been satisfied with your coverage. We understand your question regarding the OTC benefit and the absence of a food allowance, as benefits can vary by plan and eligibility. A member of our team would be happy to review your specific plan and explain your benefits in more detail. Please feel free to reach out so we can assist you further.
Thank you, Alice, for your thoughtful review! We’re so glad to hear you’re loving Zing and enjoying the benefits. We’re sorry for the frustration with your virtual appointments — that’s not the experience we want for you. Your feedback is very important to us, and it will be shared with our leadership team to help improve our processes moving forward. ❤️