My previous Medicare insurance dropped…
My previous Medicare insurance dropped patients without a care! Zing cam into the rescue and took me on as a patient. They have been helpful and supportive. I am happy to be part of the Zing family.
About Zing Health
Data updated- Website
- myzinghealth.com
- Category
- Money & Insurance
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 100% (19/19)
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Is Zing Health legit?
Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Great Insurance!!
I just switched to Zing this year and it was wonderful. I would love to tell you how helpful and informative that Monica Roman from Woodstock Illinois. I had never heard of Zing before talking with her. I love the extra money to help with healthy food. I've had the watchman device put in my heart and everything went smoothly. At Humana I would have gone through much more to get it done. I love Zing and had my neighbor go see Monica, and she went with Zing too.
It works good accepted at places like…
It works good accepted at places like when I had bcbs.
Reply from Zing Health2026-08-06
Thank you for your feedback, Brian! We're glad to hear your coverage is working well for you and that you're able to access care at the places you need, just as you did before. We appreciate you taking the time to share your experience and thank you for being a valued Zing Health member. 💙
Zing is the right thing
Staff is professional but friendly. I appreciated not having to wait 20 minutes after appointment time to see the doctor. Having a team of professionals is very reassuring. Very pleased with overall care and attention from Zing Healthcare!
I was left at a doctors office again
I was left at a doctors office again. This has happened several times and you want me to go all the way into the middle of Toledo in a very bad neighborhood to see a general practitioner. No thanks.
Reply from Zing Health2026-08-06
Thank you for sharing your experience, Lisa. We are truly sorry to hear that you were left at your doctor's office and understand how frustrating and stressful that must have been, especially since this has happened more than once. We also appreciate your concerns regarding provider locations and feeling comfortable and safe when accessing care. A member of our team will be reaching out to discuss these issues with you, review your concerns, and work toward finding a better solution. Thank you for bringing this to our attention and giving us the opportunity to improve your experience. 💙
The people were very professional all…
The people were very professional all the way from the reception,stenographer and doctor. Great service.
Reply from Zing Health2026-08-06
Thank you for your feedback, Laroy! We're delighted to hear that everyone, from the reception staff to the doctor, provided you with professional and excellent service. We appreciate you taking the time to share your experience and thank you for choosing Zing Health. 💙
when i got my zing account last year…
when i got my zing account last year during the sign up period i was happy because you paid for inhalers. i discussed this with the agent on the phone. i also discussed my chosen physican. my new coverage took effect on 1/1/26. in july i visited my primary physcian, then received a letter from Oak Street Health that my insurance carrier had picked them as my primary provider????? i spoke with zing rep, who have told me that the policy i was given, "elite" my dr. did not participate in. he is listed as a provider on the zing website, and i know he participates because my husband had zing b-4 he passed away. this dr. has been our primary physcian for 30 years now. when i was signed up for this new policy nothing regarding this infor was disclosed, and 6 months after the policy went into effect i receive a letter.?? there is something so wrong with this situation i don't even know how to word it completely. why would i allow someone who i don't know from an insurance company pick my primary physcian???? I WOULD NOT. this situation needs to be corrected.
Reply from Zing Health2026-08-04
Hi Linda, Thank you for sharing your experience. We understand how upsetting and frustrating this situation must be, especially after being with your physician for 30 years and believing your coverage would allow you to continue that relationship. We sincerely appreciate you bringing this to our attention. I will be reaching out to gather additional information and better understand what happened so I can see how I may be able to assist. The Zing Health Team
Exceeds my expectations
Reply from Zing Health2026-08-04
Thank you for your kind words, Robert! We're thrilled to hear that your experience exceeded your expectations. We appreciate your feedback and are grateful to have you as part of the Zing Health family.
The pamphlet sent with information that doesn’t explain really how to go about on how to use it correctly explaining doesn’t…
The pamphlet about explaining doesn’t explain much like how where you can spend your snap benefit, including over-the-counter stuff speaking to someone that can understand and speak well enough to understand. Most recall Center are people not being rude either don’t understand or just keep repeating the same verse over and over because they cannot speak language well have a number to call to speak to a representative. Not their call Center have issues getting my medication delivered correctly and then Time the representative that helped me get seen. I called them with an issue about my prescriptions and he just gave me attitude, but that is supposed to be taken care of just explained more about what Zing about and become more helpful have representatives understand speak well they’re more helpful please again not being rude. Thank you.
Reply from Zing Health2026-08-04
Thank you for sharing your feedback, Rosa. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. A member of our team will follow up with you to discuss your benefits, address your medication concerns, and help ensure you have the support and information you need. Thank you for helping us improve. 💙
Help for new subscribers etc.
I sent an email to the pharmacy department and only received an automated message saying someone would get back to me. Also I am confused about benefits that I wish were explained to me in the beginning, without me having to dig through all these books. I have difficulty with all this and I know I have missed out on things I deserve.
Reply from Zing Health2026-08-04
Thank you for your feedback, Susan. We’re sorry to hear about your experience and understand how overwhelming plan information can be. A member of our team will follow up with you to help answer your questions, review your benefits, and ensure you have the information and support you need. We appreciate you bringing this to our attention.
Really Good.
Most of the Zing experiences were really GOOD. Only exception was the virtual and in person home health check ups. Redundant calls, poor communication within Zing and with it's supporting services. Failed technology during virtual visits as well. Very frustrating for me as caregiver and made my wife, the patient, very angry at times. Takes a lot to make her angry.
Reply from Zing Health2026-08-04
Thank you for your feedback, Jared. We're glad to hear that most of your experiences with Zing Health have been positive. We sincerely apologize for the frustration caused by the home health assessments, including the communication and technology issues you encountered. Your feedback is valuable, and we will share it with the appropriate teams as we work to improve the experience for our members and caregivers. 💙
Everything everything is nice is very nice
Everything is very nice. I enjoy the service. I thank you for your appointment and thank you for talking to the people on the phone. They are very pleasant and I believe that’s why I wanna stay for another year if I have the opportunity with y’all the highest score y’all want if we go up to 10 y’all have a 10 if we go to a bar y’all have a fly and thank you very much
Reply from Zing Health2026-08-04
Thank you for your wonderful feedback, Sherrill! We're delighted to hear you're enjoying our service and that our team has made such a positive impression. Your kind words mean so much to us, and we look forward to continuing to serve you in the years ahead.
My visit was excellent!!!!!
Reply from Zing Health2026-08-04
Thank you for your feedback, Bernice! We're thrilled to hear that your visit was excellent. We appreciate you taking the time to share your experience and are grateful to have you as a valued Zing Health member.
Listen
Listen, the employees only repeat information without taking real situations and take consideration of the circumstances and real issues of the patients. The company’s or vendors that they used not deliver in a timely manner the benefits causing dangerous results to the members of your plan, not wheeling to accommodate needs of the chronically ill members. 🥹
Reply from Zing Health2026-08-04
Thank you for sharing your feedback, Hilda. We’re sorry to hear about your experience and understand your concerns regarding communication and timely delivery of services. A member of our team will follow up with you to learn more about your situation and address your concerns. Your feedback is important and helps us improve the support we provide to our members.
The services are good except…
The services are good except Transportation need help with picking ppl up for doctors appointments
Reply from Zing Health2026-08-04
Thank you for your feedback, Renee. We're glad to hear you've had a positive experience overall. We understand how important reliable transportation is for getting to medical appointments, and we appreciate you sharing your concerns. Your feedback helps us identify opportunities for improvement.
You owe $65 for a video exam back in…
You owe $65 for a video exam back in January
Reply from Zing Health2026-08-04
Thank you for your feedback, Dan. We're sorry to hear about your concern regarding this charge. A member of our team will follow up with you to review the details and help address any questions you may have. We appreciate you bringing this to our attention. 💙
I just enrolled
I just enrolled, and will be monitoring the services as I proceed!!!
Reply from Zing Health2026-08-04
Thank you for choosing Zing Health, Dwight! We're excited to have you as a new member and look forward to supporting you on your healthcare journey. Please don't hesitate to reach out if you have any questions along the way. 💙
Hands on professional advise and service
Reply from Zing Health2026-08-04
Thank you for your feedback! We're delighted to hear you received professional, hands-on service and support. We appreciate you taking the time to share your experience and thank you for choosing Zing Health. 💙
Calls or answered when I call and…
Calls or answered when I call and people are helpful
Reply from Zing Health2026-08-04
Thank you for your feedback, Edward! We're happy to hear that our team is responsive and helpful when you need assistance. We appreciate you taking the time to share your experience and thank you for being a valued Zing Health member.
😍😂😇😇
The very first time I had zinc, everything went wrong. Communication, different people putting in different things. This time, I thank God for y'all. Thank you so much for your service. And I hope you stick with me, and I'll stick with you.MAY GOD CONTINUE TO BLESS ALL OF YO🙏🙏🙏
Reply from Zing Health2026-08-04
Thank you for your heartfelt feedback, Kessler. We're sorry to hear that your first experience did not meet your expectations, but we're grateful for the opportunity to make things right. It's wonderful to hear that you've had a much better experience this time. Thank you for your trust and kind words, and we look forward to continuing to support you.