Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I like zing chronic special need program. The program offers lyft service,they offer a buddy service if you need to visit a friend they give you four hours.otc benefits. A food allowance card. They give you more benefits than Aetna, humana,ect
Reply from Zing Health2026-06-19
Hi Kathleen! Thank you so much for your kind feedback! We’re glad to hear you’re enjoying the Zing Chronic Special Needs Program and the added benefits like transportation, buddy services, and allowances. It means a lot to know these services are making a positive difference for you.
We appreciate you being part of Zing!
In regards to being very affordable and customer wellbeing is great! However, ur customer service sucks when it comes to ur customer service representatives who really lacks training and most of them speak English, however very hard to understand due to their heavy accent! U really need to hire American born who can speak and comprehend English very well!
Reply from Zing Health2026-06-15
Thank you for your feedback. We’re glad to hear you value our affordability and focus on well-being. We’re sorry to learn about your experience with customer service, and we take your concerns seriously. This will be shared with leadership for improvement purposes.
Don't call 20 times a week and don't call people before 9or 10am not 7 am in the morning 😥😡 the things you say are covered not really sure anymore things changed ...I don't think $120.00 is enough food help ..& only 75.00 every 3 months towards soaps etc 😣😞🙄.$225.00 or better would help ..I have HLA-B27 REVERSAL CERVICAL LORDOSIS. FIBROMYALGIA, and osteoarthritis!!! High blood pressure , overweight., get blood clots .. pulmonary embolism..etc .I'd like to buy healthier herbs ..
Reply from Zing Health2026-06-04
Thank you for your feedback—we’re very sorry for your experience and understand your frustrations. Your concerns about call frequency, timing, and benefits are important to us. We will share this with the appropriate departments and leadership to improve our processes. We appreciate you speaking up—your feedback truly helps us do better. 💛
Your Liberty Dental Plan needs to be more generous
Your Liberty Dental Plan needs to cover crown
and/or bridge work without reservation. When a claim is up for consideration, stop being so damn ticky!!!
Reply from Zing Health2026-06-04
Thank you, Gary, for your honest feedback. We’re sorry to hear about your frustration with dental coverage and the claims process—we understand how important these services are. Your concerns will be shared with the appropriate team to help improve our processes. We appreciate you speaking up—your voice truly helps us do better. 💛
Everything is going good. I was apprehensive about getting this insurance, because I never heard of it but so far it's been good.
The only thing I'm concerned about is, you have the OTC drug card, but no food allowance. I don't understand why.
Reply from Zing Health2026-05-04
Thank you for sharing your experience, Debbie. We’re glad to hear that things are going well so far and that you’ve been satisfied with your coverage. We understand your question regarding the OTC benefit and the absence of a food allowance, as benefits can vary by plan and eligibility. A member of our team would be happy to review your specific plan and explain your benefits in more detail. Please feel free to reach out so we can assist you further.
A
Alice May · 1 review · Verified · Experienced 2026-03-01 ·
★★★★★
Love Zing!
Very pleased with the great benefits you offer! Only giving a 4 star because of my experience with virtual appointment. My first one ended up cancelled after I was sitting and waiting for the appointment. My second was cancelled approximately 1/2 hour after sitting and waiting. I sent a message asking if they had forgotten my appointment! Really would like to have an appointment, but can't trust they won't cancel on me, again. My husband had a great experience with his virtual appointment and with the diabetes expert virtual appointment. Love Zing! Just get the Customers service experience ironed out. Thanks for the opportunity to share my feedback.❤️
Reply from Zing Health2026-03-04
Thank you, Alice, for your thoughtful review! We’re so glad to hear you’re loving Zing and enjoying the benefits. We’re sorry for the frustration with your virtual appointments — that’s not the experience we want for you. Your feedback is very important to us, and it will be shared with our leadership team to help improve our processes moving forward. ❤️
