Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you for your feedback, Dawn! Hearing that Zing Health has been a lifesaver means so much to us. We are honored to support you and are committed to providing the care, benefits, and service you deserve. We're grateful for the opportunity to make a positive difference in your healthcare experience. – The Zing Health Team
The first person I spoke to had such a great attitude she made me feel like she was there for me her lively voice connected with me
Thank you for sharing your experience, Trudy! We're thrilled to hear that your first interaction with our team was such a positive one. Providing compassionate, supportive service is at the heart of what we do, and we're glad our representative made you feel heard and cared for. Thank you for taking the time to recognize their efforts and for choosing Zing Health as your partner in health and wellness. – The Zing Health Team
I can’t say I understand what you do. I get as many as 4 calls a day from company’s saving they are partners of this insurance company, it hard to know who to trust. Everytime a prescription is put in it’s turndown with out resason.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it can be to receive calls from different organizations and feel uncertain about who to trust. We also understand your concerns regarding prescription denials and the lack of clear explanations. Providing clear communication and helping our members navigate their benefits with confidence is important to us. We appreciate you bringing these concerns to our attention, and we will share your feedback with our team for improvement purposes. – The Zing Health Team
You have a lot to offer. I'm very pleased with your people and your services. Thank you very much. You have helpful people. Answer my questions,when ever I ask.
Thank you for your kind words, Robert! We're delighted to hear that you're pleased with our services and the support you've received from our team. Providing helpful, knowledgeable assistance and answering our members' questions is what we strive for every day. We truly appreciate your feedback and thank you for choosing Zing Health as your trusted partner in health and wellness. – The Zing Health Team
Zing Health website has been easy to use, and I get prompt responses to whatever I need clarity on. Professional staff.
Thank you for your feedback, Bayo! We're pleased to hear that you find the Zing Health website easy to use and that our team has been able to provide prompt, professional support whenever you need assistance. Delivering a simple, seamless experience for our members is a top priority, and we truly appreciate you taking the time to share your experience. Thank you for choosing Zing Health as your partner in health and wellness. – The Zing Health Team
Every time I call I get different information. When it’s time for me to switch I’m leaving this company. I requested the names of urologist and the representative gives me the names of psychiatrists.
Thank you for your feedback, Cyrina. We sincerely apologize for the inconsistent information and the frustration this has caused. We understand how important it is to receive accurate assistance, especially when searching for providers. Your experience does not reflect the level of service we strive to provide. A member of our team will reach out to learn more about your concerns and see how we can best assist. Thank you for bringing this to our attention.
Knowing you care about our health
Thank you for your kind words, Terry! Knowing that you feel cared for means a great deal to us. Supporting our members' health and well-being is at the heart of everything we do, and we’re grateful for the trust you place in us. Thank you for being the best part of Zing Health! – The Zing Health Team
Thank you for your feedback! We’re pleased to hear that your payment experience has been smooth and hassle-free. We appreciate you taking the time to share your experience and thank you for being a valued member. – The Zing Health Team
I'm so thankful to find Zing insurance company,i thank God every day, i'm new & well please, every one i spoke to very nice , polite , i could always depend on them
Thank you for your kind words! We’re delighted to hear that you’ve had such a positive experience with Zing Health. Providing friendly, dependable service is our goal, and we’re grateful for the trust you’ve placed in us. Thank you for choosing Zing Health, and welcome to the family! – The Zing Health Team
Thank you for your review! We're happy to hear that your experience with Zing Health has been problem-free so far. We appreciate you taking the time to share your feedback and are committed to continuing to provide you with the service and support you deserve. Thank you for being a valued member! 💙
Thank you for your kind words! We're delighted to hear that you had a positive customer service experience. Providing exceptional service and support to our members is always our goal, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Zing Health! 💙
My wife has been trying to discontinue her coverage for months. We are so disappointed because we keep getting the run around. We will never ever recommend this insurance to anyone
Thank you for your feedback, Dwayne. We’re sorry to hear about your experience. A member of our team will reach out to gather more information and see how we can best assist with your wife's coverage concerns. – The Zing Health Team
I needed a person. So, getting out of the automated " help" was a huge pain in the butt-
Thank you for your feedback, DeAnna. We’re sorry to hear that reaching a live representative was frustrating. We understand the importance of speaking with a person when you have questions about your healthcare coverage. I will be reaching out to ensure all of your questions have been answered and to see if any additional assistance is needed. I will also share your experience for improvement processes. – The Zing Health Team
I don't like the automatic service & when I call about my plan they give me the run around.
Thank you for your feedback, Tequila. We’re sorry to hear about your experience. We strive to provide clear, efficient service and understand how frustrating it can be when you’re unable to get the answers you need. A member of our team will reach out to see if additional assistance is needed and to help address your concerns. – The Zing Health Team
Thank you for your kind words, Leo! We’re delighted to hear that you found our team responsive and encouraging. Providing timely support and a positive experience for our members is always our goal. We truly appreciate you taking the time to share your feedback and thank you for choosing Zing Health. – The Zing Health Team
Zing is easy to use and offers many desirable services, including Teledoc and free delivery on Perscriptions. Thanks for a great service.
Thank you for your kind feedback, Shirley! We're delighted to hear that you're enjoying the convenience of your Zing Health plan, including Teladoc services and prescription delivery. We appreciate your support and thank you for choosing Zing Health. – The Zing Health Team
The phone personal were very helpful and knowledgeable.
Thank you for your feedback, Martha! We're glad to hear that our phone representatives were helpful and knowledgeable. Providing excellent service and support to our members is our top priority. We appreciate you taking the time to share your experience. – The Zing Health Team
Hard to understand representative. They make you feel like you’re bothering them. Incorrect information on site
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. Providing clear, helpful service and accurate information is important to us, and we'll use your feedback to help improve. A member of our team will also reach out to see if any additional assistance is needed. – The Zing Health Team
I have been happy so far with my coverage. Especially with my meds and the extra allowance with food etc.
Thank you for your review! We're delighted to hear you've been happy with your coverage, especially your prescription benefits and extra allowance. We appreciate your feedback and thank you for choosing Zing Health! 💙
When I call Zing for relatively simple questions (e.g., otc debit card), I have to navigate through a series of annoying prompts and when I am finally connected to a live agent, that person rarely has the information I need. I am then placed on hold while the agent consults with colleagues.
Thank you for taking the time to share your feedback, Donald. We sincerely apologize for the frustration you've experienced when contacting us. We understand how important it is to get timely and accurate answers to your questions without having to navigate multiple prompts or experience extended hold times. We truly appreciate you bringing this to our attention. Feedback like yours helps us identify opportunities to improve our processes, training, and overall member experience so that getting the information you need is as smooth and efficient as possible. Thank you for helping us improve, and for being a valued Zing Health member.
106 reviews matching