Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
person was nice on the phone but I wasn't looking for any information about my medications. I already new everything I needed to know about my meds.
Thank you for your feedback, James. We're pleased to hear that our representative was helpful and courteous. We appreciate your comments and will use them to continue improving how we serve our members. Thank you for being a valued member of Zing Health!
So far so good. However my doctors are still charging me different copays than what Zing says
Thank you for your feedback, Therese. We're glad to hear that things have been going well overall. We're sorry to learn about the confusion regarding your copays. In most cases, providers should be following the copay amounts listed on your member ID card and in your Summary of Benefits (SOB). We will send you a copy of your SOB to share with your provider, which we hope will help resolve the issue. Thank you for bringing this to our attention, and we appreciate the opportunity to assist you. – The Zing Health Team
Thank you for your feedback, Edmond. We appreciate you taking the time to leave a review. If there is anything we can do to better support you or if you have questions about your plan, please don't hesitate to reach out. We're here to help and value your membership with Zing Health.
Thank you for your 5-star review! We're thrilled to hear that you've had such a positive experience. Providing excellent service and support to our members is our top priority, and your feedback means a great deal to us. Thank you for being a valued member of Zing Health!
I have had a positive experience with everyone I have spoken with. I like my plan and feel as if Zing is truly concerned about positive outcomes for their members.
Thank you for your kind feedback, Dee. We're delighted to hear that you've had positive experiences with our team and that you're happy with your plan. Knowing that you feel supported and cared for means a great deal to us, as our goal is always to help our members achieve the best possible health outcomes. Thank you for your trust and for being a valued member of Zing Health!
Everything has gone smoothly.communication have been great . I greatly appreciate the services being provided.
Thank you for your kind feedback, James. We're delighted to hear that everything has gone smoothly and that our communication has met your expectations. Providing excellent service and support to our members is our top priority, and we truly appreciate your recognition of our efforts. Thank you for being a valued member of Zing Health
Thank you for your feedback, Gary/Jude. We're pleased to hear that you found our team courteous. We strive to provide an excellent experience for every member, and we're sorry if we fell short of your expectations in other areas. We appreciate your review and will continue working to improve the service we provide. Thank you for being a valued member of Zing Health.
They were OK after you talked to somebody three or four different times so OK
Thank you for your review. We apologize that it took several conversations before your concerns were fully addressed. We understand how frustrating that can be and appreciate your patience throughout the process. Your feedback is valuable and helps us improve our member experience so we can provide more timely and effective support going forward. Thank you for giving us the opportunity to do better.
Zing's medical transportation AI, at first, was TIRESOME to deal with. It was FRUSTRATING getting this AI to connect me with a human being. I complained, as to the above, several times. Within two to 3 months this Zing AI was transformed into an effortless gateway to deal with a living & breathing human. Zing has shown itself to be a highly adaptable business business & it is a joy dealing with it. KUDOS to Zing for placing the customer FIRST.
Thank you for your feedback, Matthew. We appreciate your honesty and are glad to hear that your experience improved over time. At Zing Health, we're always listening to member feedback and working to make accessing support easier and more efficient. Thank you for recognizing our efforts and for allowing us the opportunity to improve. – The Zing Health Team
Thank you for your feedback, Jimmy. We're sorry to hear that your experience with our website did not meet your expectations. We understand how frustrating it can be when a website is difficult to navigate or does not function as expected. We appreciate you taking the time to share your concerns, and this feedback will be shared to help improve our processes moving forward. – The Zing Health Team
They help alot with the plan which is needed for someone who is on disability
Thank you for your feedback, Steven! We're glad to hear that your health plan has been helpful and that you're finding value in the support and benefits available to you. At Zing Health, we are committed to helping our members access the care and resources they need to live healthier lives. We appreciate you taking the time to share your experience. – The Zing Health Team
When I call customer service I can’t ever understand what the customer service representative is saying, I have ask can you repeat that. They speak with broken English and they get angry with you when you ask them to slow down because you’re not understanding what they are trying to say. If I ask to speak with someone who speaks English they hang up on you. I get special needs and otc but when I want to get something I never know if it’s covered. If you order by mail everything is 4 times more money, if I shop at Walmart it’s so much cheaper
Thank you for your feedback, Pamela. We apologize for the difficulties you've experienced with Customer Service and understand how frustrating it can be when communication is unclear. We also appreciate your comments regarding OTC coverage and pricing. Your feedback is important to us, and a member of our team will reach out to learn more about your experience and see how we can best assist. Thank you for bringing these concerns to our attention.
Do not feel like sharing
Thank you for your 5-star review, Shirley! We appreciate you taking the time to share your rating with us. Your support means a lot, and we're grateful for the opportunity to serve your healthcare needs.
so far everything is great. It’s good.
Thank you for your feedback, Debra! We're thrilled to hear that you're enjoying your plan and that everything has been going great so far. Providing a positive experience for our members is what we strive for every day, and we appreciate you taking the time to share your thoughts. We look forward to continuing to support your healthcare needs. – The Zing Health Team
Thank you for your feedback, Robert. We're sorry to hear that the approval process has not met your expectations. We understand how important timely decisions are and how frustrating delays can be when you're waiting for care or services. We appreciate you taking the time to share your experience, and your feedback will be shared with our team for improvement purposes. – The Zing Health Team
They always get me to the person I need to speak with the only one problem I’ve been having is finding an Endodontist, there is several offices listed all for the same dentist and I e contacted them and they don’t even take our insurance and shouldn’t even be on the list.
Thank you for your feedback, Loraine. We're glad to hear that our team has been able to connect you with the right people when you need assistance. We're sorry to learn about the difficulties you've experienced finding an in-network endodontist and understand how frustrating it can be when provider directory information is inaccurate. We appreciate you bringing this to our attention, and a member of our team will follow up to review your concerns and help identify an appropriate provider for your needs. – The Zing Health Team
Thank you for your feedback! We're happy to hear that everything is going well and that you've had a positive experience with Zing Health. We appreciate you taking the time to share your thoughts and look forward to continuing to support your healthcare needs. – The Zing Health Team
Always get fast connection with customers service. Very knowledgeable staff.
Thank you for your feedback, Slava! We're delighted to hear that you've consistently experienced quick access to our Member Services team and found our staff to be knowledgeable and helpful. Providing timely, reliable support is a priority for us, and we're grateful that this has been reflected in your experience. We appreciate you taking the time to share your kind words. – The Zing Health Team
Very poor dental coverage no denist with in 50 miles. when you find one they are with Liberity but not with Zing and Zing is with Liberity. some people have better coverage then others.
Thank you for your feedback, Richard. We're sorry to hear about the difficulties you've experienced finding a dental provider in your area. We understand how frustrating it can be when provider availability and network participation do not meet your expectations. Your concerns regarding dental access and coverage are important to us, and we appreciate you taking the time to share your experience. A member of our team will follow up with you to better understand your concerns and hopefully help resolve the issue. Thank you for bringing this to our attention as we continue working to improve the member experience. – The Zing Health Team
I had a very helpful person helping me find the correct Zing program for me. Her name was Estelle Porter and she works with Harmony Health Advisors and did a wonderful job.
Thank you for sharing your experience, Linda! We're delighted to hear that Estelle Porter was able to help you navigate your options and find the Zing Health plan that best met your needs. We appreciate you recognizing her dedication and the support she provided throughout the process. Experiences like yours reflect our commitment to helping members make informed healthcare decisions with confidence. – The Zing Health Team
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