Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Gracias por compartir sus comentarios. Agradecemos su opinión y, si necesita asistencia adicional o tiene alguna pregunta, no dude en comunicarse con nosotros. Gracias por confiar en Zing Health." – El Equipo de Zing Health
The customer service was on point any questions. I have are always answered. My shopping experience is even good going to. The doctor is so much better. Thank you.
Thank you for your kind words, Felita! We're delighted to hear that our customer service team has been able to answer your questions and provide the support you need. It's also wonderful to know that you've had positive experiences with your shopping benefits and healthcare providers. Thank you for taking the time to share your feedback and for allowing Zing Health to be your partner in health and wellness. – The Zing Health Team
I have been in the hospital recently. During my stay I need equipment and Zing took care of it. When I returned home I found out that Zing contacted a company where I could get free meals delivered to my home.
Thank you for sharing your experience, Sandra. We hope you're feeling better after your recent hospital stay. We're so glad we could help coordinate the equipment you needed and connect you with meal delivery services to support your recovery at home. Stories like yours remind us why we do what we do, and we're honored to be part of your healthcare journey. Thank you for trusting Zing Health to support your whole health and well-being. – Your Zing Health Team
The OTC benefits and convenience exceed those of other providers. So far I haven't had a negative experience in any area.
Thank you for your feedback, ljahnke! We're delighted to hear that you're enjoying the convenience of our OTC benefits and that your experience with Zing Health has been a positive one. We appreciate your trust and look forward to continuing to serve you.
So far the health institutions I have visited never asked me for any insurance card. Information is already in their system.
Thank you for your feedback, Winston! We're glad your providers already have your insurance information on file, helping make your visits smooth and convenient. We appreciate you being a Zing Health member and sharing your experience.
Services provided were ok. A mix up on some of my benefits and PCP caused me to change. But I'm planning on returning when enrollment is available
Keith, thank you for your feedback. We're sorry to hear about the mix-up with your benefits and PCP, but we appreciate you sharing your experience. We're glad to hear you're considering returning during a future enrollment period, and we look forward to the opportunity to serve you again and provide an even better experience.
The people and the workers I came in contact with were very nice. But the communication has been more than once a disappointing and frustrating experience.
Thank you for your feedback, Cenithia. We're glad to hear that the team members you interacted with were kind and helpful. However, we're sorry that your communication experience was disappointing and frustrating. We appreciate you bringing this to our attention, as clear and timely communication is important to us, and we'll use your feedback to help improve our service.
I am trying to get the letter from my VA DOCTOR entered. No one can help and the people answering the phone apparently have no supervision to answer questions. There is only one customer service number and they are no help.
Don, we're sorry to hear about your experience and understand your frustration. Providing excellent service is important to us, and we apologize that we fell short. A member of our team will be reaching out to you as soon as possible to better understand your concerns and assist with getting your VA doctor's letter reviewed. Thank you for bringing this to our attention.
I hate that you have to have a network, I would like it if you could go to any Dr like normal Insurances, networking is such a headache, that would improve Zing alot better.
Thank you for your feedback, Elaine. We understand how frustrating it can be to navigate provider networks, especially when you would prefer the flexibility to see any doctor without having to verify participation. We appreciate you sharing your perspective and understand your concerns. Your feedback is valuable, and I will share it with our team for improvement purposes. Thank you for being a valued member of the Zing Health family. – Zing Health
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback and thank you for being a valued member of the Zing Health family. – Zing Health
The reason I said 5 stars Because no matter when I call they return call quickly and I can ask any question and they will answer it and f they done know the will send you to someone who does Thank you Zing Please keep it ups
Thank you for the wonderful review, Kim! We're thrilled to hear that our team has been responsive and able to provide the support and answers you need. We believe every question matters, and if we don't have an answer right away, we're committed to connecting you with someone who does. Thank you for your kind words and for being a valued member of the Zing Health family. – Zing Health
I have not had any problems with services that you all promised me.
Thank you for your feedback, Phyllis! We're happy to hear that we've been able to deliver the services and benefits promised to you. Providing a dependable and positive experience for our members is our top priority. Thank you for being a valued member of the Zing Health family. – Zing Health
I’m new to your company so I’m not quite sure yet thank you
Thank you for your review and welcome to Zing Health! We understand that it can take time to get familiar with a new health plan, and we're here to help every step of the way. If you ever have questions or need assistance, please don't hesitate to reach out. Thank you for being a valued member of the Zing Health family. – Zing Health
In summation, Zing Health is always easily acceptable for any question or situation that arises and always strives to provide a quick resolution for everything that is requested of them on my behalf.
Thank you for your thoughtful review, Theresa! We're delighted to hear that you find Zing Health easy to access and that our team has been able to provide timely support and resolutions when you need assistance. Delivering responsive, member-focused service is at the heart of what we do, and we truly appreciate you taking the time to share your experience. Thank you for being a valued member of the Zing Health family. – Zing Health
Thank you for taking the time to leave a review, Melvin. We appreciate your feedback and are grateful to have you as a valued member of Zing Health. If you ever have questions or need assistance, we're here to help. Thank you for choosing Zing Health!
Thank you for your review, Leonard! We're delighted to hear that you had a very good experience. We appreciate your feedback and thank you for being a valued member of Zing Health. We look forward to continuing to serve you!
I have request from my cardiologist for some tests to be done. You people have not approved of them yet. Why? And its been awhile since the request was sent. Why is it tak I ng so long to approve them. I might just change to a insurance that is more responsible.
Thank you for your feedback. We apologize for the frustration caused by the delay. We understand how important these tests are, and we would like the opportunity to learn more about your situation. A member of our team will follow up to gather additional information and assist in any way we can. Thank you for bringing this to our attention.
I gave four stars because I couldn't reach my otc balance, but i was still able to talk with someone to get the information I needed. Which made me happy.
Thank you for your feedback. We apologize for the difficulty you experienced when trying to access your OTC balance. We're glad that you were able to connect with one of our representatives and get the information you needed. Your comments help us identify opportunities to improve our member experience, and we appreciate you taking the time to share them. Thank you for being a valued Zing Health member!
My experience is great. I feel comfortable with Zing and hopefully I can stay with them for as long as possible.
Thank you for your wonderful feedback, Glenn. We're delighted to hear that you've had a great experience and feel comfortable with Zing Health. Building lasting relationships with our members is important to us, and we're honored to be part of your healthcare journey. We appreciate your trust and look forward to continuing to serve you for years to come. Thank you for being a valued member of Zing Health!
Someone always call back to make sure the reason I called was taken care of. I like that.
Thank you for your kind feedback, Lisa. We're delighted to hear that our follow-up calls have made a positive difference in your experience. Ensuring our members' needs are fully addressed is important to us, and we're glad you appreciate the extra care our team provides. Thank you for being a valued member of Zing Health!
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