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Money & Insurance

Zing Health

106 reviews

4.0106 reviews
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About Zing Health

Data updated
Website
myzinghealth.com
Category
Money & Insurance
Location
United States · Chicago
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
100% (19/19)
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Is Zing Health legit?

Zing Health (myzinghealth.com) has a 4.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Wanda Boykin · 1 review · Verified · Experienced 2026-08-01 ·

I have no issues with the health…Experience

I have no issues with the health insurance

Reply from Zing Health2026-08-04

Thank you, Wanda! We're pleased to know you have had a smooth experience with your health coverage. Your feedback is greatly appreciated.

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SONJA SANDERS · 3 reviews · Verified · Experienced 2026-08-01 ·

Ever Contact Zingtime I contact Zing I get good…

Ever time I contact Zing I get good results.

Reply from Zing Health2026-08-04

Thank you for your feedback, Sonja! We're happy to hear that each time you contact Zing Health, you receive the assistance you need. We appreciate your trust in us and look forward to continuing to support you. 💙

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customer GLENDA WILLIAMS · 1 review · Verified · Experienced 2026-08-01 ·

Keeping in touch and doing good in the…

Keeping in touch and doing good in the financial situations, thanks a lot for being there for me when I need you.

Reply from Zing Health2026-08-04

Thank you for your kind words, Glenda! We're glad to hear that our team has been there for you and that you feel supported when you need us most. We appreciate your feedback and thank you for being a valued Zing Health member. 💙

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William Renwick · 2 reviews · Verified · Experienced 2026-08-01 ·

never received a list of doctors

never received a list of doctors, as promised. I will opt coverage soon!

Reply from Zing Health2026-08-04

Thank you for your feedback, William. We sincerely apologize for the inconvenience. We will send a list of available providers to the email address we have on file to help you find the care you need. Thank you for bringing this to our attention.

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KAREN LAWSON · 2 reviews · Verified · Experienced 2026-08-01 ·

I don't like the fact that I can't go…

I don't like the fact that I can't go to any hospital or a certain facilities where I need treatment also the fact that I have to pay for a blood machine that I've had since 2011 was never having a copay or make a payment I have to do so with your company

Reply from Zing Health2026-08-04

Thank you for sharing your concerns, Karen. We're sorry to hear about your experience and understand your frustration regarding provider access and medical equipment costs. We appreciate your feedback and will use it to help improve our members' experience

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Barbara Buntin · 7 reviews · Verified · Experienced 2026-08-01 ·

Would like to set up presc at mailorder…

Would like to set up presc at mailorder for me and my husband HOW? I am handicap and need grocery delivery and shopping on line nobody will take our debit cards online

Reply from Zing Health2026-08-04

Thank you for your feedback, Barbara. We understand the importance of convenient access to prescriptions and grocery benefits. A member of our team will follow up with you to discuss mail-order pharmacy options and help answer your questions about using your benefits. We appreciate you sharing your experience with us. 💙

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customer · 1 review · Verified · Experienced 2026-08-01 ·

Customer service is great

Reply from Zing Health2026-08-04

Thank you for your feedback! We're thrilled to hear you had a great customer service experience. Your feedback means a lot to our team.

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Jacqueline Thomas · 2 reviews · Verified · Experienced 2026-08-01 ·

Clarity

I was able to touch on a few questions that I had concerns about and she answered them very well which gave me more clarity on what I should be doing. Thank you.

Reply from Zing Health2026-08-04

Thank you for sharing your experience, Jacqueline! We're pleased to hear your questions were answered and that you gained greater clarity and confidence. Thank you for taking the time to share your feedback, and we appreciate the opportunity to serve you.

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WeSuGar · 1 review · Verified · Experienced 2026-08-01 ·

Not rushed

Not rushed, detailed answers that really help me

Reply from Zing Health2026-08-04

Thank you for your kind words! We're glad to hear you received detailed answers and never felt rushed. Providing thoughtful, helpful support is what we strive for, and we appreciate you being a valued Zing Health member. 💙

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Charita York · 5 reviews · Verified · Experienced 2026-08-01 ·

Thank You so much for your services

Reply from Zing Health2026-08-04

Thank you, Charita! We truly appreciate your kind words and are grateful for the opportunity to serve you. Thank you for being a valued Zing Health member! 💙

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customer · 2 reviews · Verified · Experienced 2026-08-01 ·

Patient

The first lady that I talked to was very nice and patient with me she let me explain first then she helped me with my problem and the gentleman after her was very helpful too they were both very helpful

Reply from Zing Health2026-08-04

Hi, Thank you for your kind feedback! We're delighted to hear that both representatives took the time to listen, show patience, and help resolve your concern. Providing compassionate and helpful service is what we strive for, and we're pleased that our team delivered that experience for you. The Zing Health Team

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Debbie · 6 reviews · Verified · Experienced 2025-08-05 ·

I like my plan and what it offers

Reply from Zing Health2026-08-04

Thank you for your feedback, Debbie! We're glad to hear you're enjoying your plan and the benefits it offers. We appreciate you being a valued member of the Zing Health family. 💙

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customer · 1 review · Verified · Experienced 2026-08-01 ·

It's good to talk to people who care so…

It's good to talk to people who care so much. Everyone is p I literally and are willing to help you.

Reply from Zing Health2026-08-04

Thank you for your kind words! We're so glad to hear you felt cared for and supported. Providing compassionate service is important to us, and we appreciate you taking the time to share your experience.

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Betty · 2 reviews · Verified · Experienced 2026-07-01 ·

Lies 🤥 nothing that they promise

Reply from Zing Health2026-08-03

Hi Betty, thank you for your feedback. We're sorry to hear about your experience and take your concerns seriously. A member of our team will follow up with you to learn more and address your concerns. The Zing Health Team

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Sydney Matthews · 4 reviews · Experienced 2026-07-22 ·

They are awful!

They are awful, I gave a honest bad review and answered questions from CMS, explaining this company has been a disfunctional nightmare for me, and they've retaliated against me by cutting off my food and over the counter funds with no explanation, and when they've contacted me, when I answer the phone they hang up on me, apparently to be able to say they attempted to contact me, in my opinion and based on how I've been treated they're dangerously disfunctional and inept, if you proceed with them, be very careful!, also they once covered a bill then retracted it with no explanation, and I can prove everything I've said regarding this screw up insurance!, (I'm being retaliated against), it's as simple as that, cutting off my help/benefits doesn't help anybody or resolve anything, if zing is or ever was concerned they would attempt to resolve and or make things better, not punish me via retaliation! I stand by what I said for documented reason(s),awful insurance!

Reply from Zing Health2026-07-30

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We take your concerns seriously and would like the opportunity to review the issues you've raised regarding your benefits, communications, and claims experience. A member of our team will be following up and will work toward a resolution. Thank you for bringing this to our attention. Update: Please check your card.

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Lorraine · 4 reviews · Verified · Experienced 2026-03-02 ·

this is my first year using Zing a lot…

this is my first year using Zing a lot of good features. I will continue to use it, however I’m not impressed with the dental insurance provider you use

Reply from Zing Health2026-07-24

Hi Lorraine, thank you for your review. We're glad you've enjoyed the features and benefits Zing Health offers. We also appreciate your feedback on the dental provider network, as member input helps us continue to improve.

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customer · 1 review · Verified · Experienced 2026-04-01 ·

Good service

Reply from Zing Health2026-07-23

Thank you for your feedback! We're glad to hear you had a positive experience with our service. We appreciate you taking the time to share your thoughts and thank you for choosing Zing Health.

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Paul · 2 reviews · Verified · Experienced 2026-07-01 ·

The ease of use is great and I never…

The ease of use is great and I never have any problems using my card

Reply from Zing Health2026-07-16

Thank you, Paul, for your feedback! We're glad to hear that using your card has been easy and hassle-free. At Zing Health, we strive to make accessing your benefits as simple and convenient as possible. We appreciate you being a valued member!

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Julian · 4 reviews · Verified · Experienced 2026-07-01 ·

Really like my Doctor Michelle Lee and…

Really like my Doctor Michelle Lee and the Clinic is really great too... Absolute Care and I am so happy they accept my Insurance, So happy to be on board with my Medical Insurance and with my Doctor looking out for my best interest in all aspects of my medical decisions

Reply from Zing Health2026-07-16

Thank you, Julian, for sharing your experience! We're thrilled to hear that you're happy with Dr. Michelle Lee, Absolute Care, and your Zing Health coverage. It's wonderful to know you feel supported by a care team that has your best interests at heart. Thank you for trusting us with your healthcare journey!

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CHAREF · 3 reviews · Verified · Experienced 2026-07-01 ·

Charef

Great customer service and caring

Reply from Zing Health2026-07-16

Thank you, Charef, for your kind words! We're delighted to hear you experienced great customer service and felt cared for. At Zing Health, providing compassionate, member-focused support is at the heart of what we do. Thank you for choosing Zing Health! 💙💚