Thank you for your feedback, Dawn! Hearing that Zing Health has been a lifesaver means so much to us. We are honored to support you and are committed to providing the care, benefits, and service you deserve. We're grateful for the opportunity to make a positive difference in your healthcare experience.
– The Zing Health Team
Thank you for sharing your experience, Trudy! We're thrilled to hear that your first interaction with our team was such a positive one. Providing compassionate, supportive service is at the heart of what we do, and we're glad our representative made you feel heard and cared for. Thank you for taking the time to recognize their efforts and for choosing Zing Health as your partner in health and wellness.
– The Zing Health Team
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it can be to receive calls from different organizations and feel uncertain about who to trust. We also understand your concerns regarding prescription denials and the lack of clear explanations. Providing clear communication and helping our members navigate their benefits with confidence is important to us. We appreciate you bringing these concerns to our attention, and we will share your feedback with our team for improvement purposes.
– The Zing Health Team
Thank you for your kind words, Robert! We're delighted to hear that you're pleased with our services and the support you've received from our team. Providing helpful, knowledgeable assistance and answering our members' questions is what we strive for every day. We truly appreciate your feedback and thank you for choosing Zing Health as your trusted partner in health and wellness.
– The Zing Health Team
B
Bayo A · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
Zing Health 网站很容易...
Zing Health 网站易于使用,无论我需要澄清什么,我都会得到及时回复。专业的员工。
Zing Health 回复2026-07-15
Thank you for your feedback, Bayo! We're pleased to hear that you find the Zing Health website easy to use and that our team has been able to provide prompt, professional support whenever you need assistance. Delivering a simple, seamless experience for our members is a top priority, and we truly appreciate you taking the time to share your experience. Thank you for choosing Zing Health as your partner in health and wellness.
– The Zing Health Team
Thank you for your feedback, Cyrina. We sincerely apologize for the inconsistent information and the frustration this has caused. We understand how important it is to receive accurate assistance, especially when searching for providers. Your experience does not reflect the level of service we strive to provide. A member of our team will reach out to learn more about your concerns and see how we can best assist. Thank you for bringing this to our attention.
Thank you for your kind words, Terry! Knowing that you feel cared for means a great deal to us. Supporting our members' health and well-being is at the heart of everything we do, and we’re grateful for the trust you place in us.
Thank you for being the best part of Zing Health!
– The Zing Health Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
付款没有问题。
Zing Health 回复2026-07-08
Thank you for your feedback! We’re pleased to hear that your payment experience has been smooth and hassle-free. We appreciate you taking the time to share your experience and thank you for being a valued member.
– The Zing Health Team
Thank you for your kind words! We’re delighted to hear that you’ve had such a positive experience with Zing Health. Providing friendly, dependable service is our goal, and we’re grateful for the trust you’ve placed in us. Thank you for choosing Zing Health, and welcome to the family!
– The Zing Health Team
D
Donna T · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
还没有问题!
Zing Health 回复2026-07-06
Thank you for your review! We're happy to hear that your experience with Zing Health has been problem-free so far. We appreciate you taking the time to share your feedback and are committed to continuing to provide you with the service and support you deserve. Thank you for being a valued member! 💙
J
John Boyer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
客户服务做得正确
Zing Health 回复2026-07-06
Thank you for your kind words! We're delighted to hear that you had a positive customer service experience. Providing exceptional service and support to our members is always our goal, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Zing Health! 💙
Thank you for your feedback, Dwayne. We’re sorry to hear about your experience. A member of our team will reach out to gather more information and see how we can best assist with your wife's coverage concerns.
– The Zing Health Team
Thank you for your feedback, DeAnna. We’re sorry to hear that reaching a live representative was frustrating. We understand the importance of speaking with a person when you have questions about your healthcare coverage. I will be reaching out to ensure all of your questions have been answered and to see if any additional assistance is needed. I will also share your experience for improvement processes.
– The Zing Health Team
T
Tequila Burts · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
我不喜欢自动服务&…
我不喜欢自动服务,当我打电话询问我的计划时,他们让我到处跑。
Zing Health 回复2026-07-07
Thank you for your feedback, Tequila. We’re sorry to hear about your experience. We strive to provide clear, efficient service and understand how frustrating it can be when you’re unable to get the answers you need. A member of our team will reach out to see if additional assistance is needed and to help address your concerns.
– The Zing Health Team
Thank you for your kind words, Leo! We’re delighted to hear that you found our team responsive and encouraging. Providing timely support and a positive experience for our members is always our goal. We truly appreciate you taking the time to share your feedback and thank you for choosing Zing Health.
– The Zing Health Team
Thank you for your kind feedback, Shirley! We're delighted to hear that you're enjoying the convenience of your Zing Health plan, including Teladoc services and prescription delivery. We appreciate your support and thank you for choosing Zing Health.
– The Zing Health Team
M
Martha Lovern · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
电话个人
电话人员非常乐于助人并且知识渊博。
Zing Health 回复2026-07-07
Thank you for your feedback, Martha! We're glad to hear that our phone representatives were helpful and knowledgeable. Providing excellent service and support to our members is our top priority. We appreciate you taking the time to share your experience.
– The Zing Health Team
P
P T · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
难以理解的代表
难以理解的代表。 他们让你觉得你在打扰他们。 网站信息不正确
Zing Health 回复2026-07-07
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. Providing clear, helpful service and accurate information is important to us, and we'll use your feedback to help improve. A member of our team will also reach out to see if any additional assistance is needed.
– The Zing Health Team
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
到目前为止,我对我的……很满意。
到目前为止,我对我的报道感到满意。特别是我的药物和额外的食物津贴等。
Zing Health 回复2026-07-06
Thank you for your review! We're delighted to hear you've been happy with your coverage, especially your prescription benefits and extra allowance. We appreciate your feedback and thank you for choosing Zing Health! 💙
D
DONALD S SHAPIRO · 写过 7 条评价 · 已认证 · 体验于 2026-07-01 ·
Thank you for taking the time to share your feedback, Donald. We sincerely apologize for the frustration you've experienced when contacting us. We understand how important it is to get timely and accurate answers to your questions without having to navigate multiple prompts or experience extended hold times. We truly appreciate you bringing this to our attention. Feedback like yours helps us identify opportunities to improve our processes, training, and overall member experience so that getting the information you need is as smooth and efficient as possible. Thank you for helping us improve, and for being a valued Zing Health member.