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金钱与保险

Zing Health

106 条评价

4.0106 条评价
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关于 Zing Health

数据更新
网站
myzinghealth.com
分类
金钱与保险
所在地
United States · Chicago
状态
待认证
近 12 个月
106 条评价
差评回复率
100%(19/19 条)
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Zing Health靠谱吗?

Zing Health(myzinghealth.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 106 条用户评价,属于金钱与保险分类,口碑良好。72% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Dawn · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

Zing Insurance 一直是我们的救星。

Zing Health 回复2026-07-15

Thank you for your feedback, Dawn! Hearing that Zing Health has been a lifesaver means so much to us. We are honored to support you and are committed to providing the care, benefits, and service you deserve. We're grateful for the opportunity to make a positive difference in your healthcare experience. – The Zing Health Team

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Trudy Corbbins · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

与我交谈的第一个人有这样的……

与我交谈的第一个人的态度非常好,她让我感觉她就在我身边,她活泼的声音与我联系在一起

Zing Health 回复2026-07-15

Thank you for sharing your experience, Trudy! We're thrilled to hear that your first interaction with our team was such a positive one. Providing compassionate, supportive service is at the heart of what we do, and we're glad our representative made you feel heard and cared for. Thank you for taking the time to recognize their efforts and for choosing Zing Health as your partner in health and wellness. – The Zing Health Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我不能说我理解你在做什么

我不能说我理解你所做的事情。我每天接到多达4个公司储蓄的电话,他们是这家保险公司的合作伙伴,很难知道该相信谁。每次开出处方都会无缘无故地被拒绝。

Zing Health 回复2026-07-15

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it can be to receive calls from different organizations and feel uncertain about who to trust. We also understand your concerns regarding prescription denials and the lack of clear explanations. Providing clear communication and helping our members navigate their benefits with confidence is important to us. We appreciate you bringing these concerns to our attention, and we will share your feedback with our team for improvement purposes. – The Zing Health Team

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Robert Banks · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

你有很多东西可以提供

你有很多东西可以提供。我对你们的员工和服务非常满意。非常感谢。你有乐于助人的人。每当我提出问题时,请回答我的问题。

Zing Health 回复2026-07-15

Thank you for your kind words, Robert! We're delighted to hear that you're pleased with our services and the support you've received from our team. Providing helpful, knowledgeable assistance and answering our members' questions is what we strive for every day. We truly appreciate your feedback and thank you for choosing Zing Health as your trusted partner in health and wellness. – The Zing Health Team

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Bayo A · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

Zing Health 网站很容易...

Zing Health 网站易于使用,无论我需要澄清什么,我都会得到及时回复。专业的员工。

Zing Health 回复2026-07-15

Thank you for your feedback, Bayo! We're pleased to hear that you find the Zing Health website easy to use and that our team has been able to provide prompt, professional support whenever you need assistance. Delivering a simple, seamless experience for our members is a top priority, and we truly appreciate you taking the time to share your experience. Thank you for choosing Zing Health as your partner in health and wellness. – The Zing Health Team

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Cyrina Jackson Mabon · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

每次我打电话,我都会得到不同的…

每次我打电话都会得到不同的信息。当我需要换工作的时候,我就会离开这家公司。我要求提供泌尿科医生的姓名,代表给了我精神科医生的姓名。

Zing Health 回复2026-07-15

Thank you for your feedback, Cyrina. We sincerely apologize for the inconsistent information and the frustration this has caused. We understand how important it is to receive accurate assistance, especially when searching for providers. Your experience does not reflect the level of service we strive to provide. A member of our team will reach out to learn more about your concerns and see how we can best assist. Thank you for bringing this to our attention.

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customer Terry creech · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

更健康

知道您关心我们的健康

Zing Health 回复2026-07-08

Thank you for your kind words, Terry! Knowing that you feel cared for means a great deal to us. Supporting our members' health and well-being is at the heart of everything we do, and we’re grateful for the trust you place in us. Thank you for being the best part of Zing Health! – The Zing Health Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

付款没有问题。

Zing Health 回复2026-07-08

Thank you for your feedback! We’re pleased to hear that your payment experience has been smooth and hassle-free. We appreciate you taking the time to share your experience and thank you for being a valued member. – The Zing Health Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我非常感谢找到 Zing 保险...

我非常感谢找到 Zing 保险公司,我每天都感谢上帝,我是新人,拜托,与我交谈的每个人都非常友善,有礼貌,我可以永远依赖他们

Zing Health 回复2026-07-08

Thank you for your kind words! We’re delighted to hear that you’ve had such a positive experience with Zing Health. Providing friendly, dependable service is our goal, and we’re grateful for the trust you’ve placed in us. Thank you for choosing Zing Health, and welcome to the family! – The Zing Health Team

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Donna T · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

还没有问题!

Zing Health 回复2026-07-06

Thank you for your review! We're happy to hear that your experience with Zing Health has been problem-free so far. We appreciate you taking the time to share your feedback and are committed to continuing to provide you with the service and support you deserve. Thank you for being a valued member! 💙

J
John Boyer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

客户服务做得正确

Zing Health 回复2026-07-06

Thank you for your kind words! We're delighted to hear that you had a positive customer service experience. Providing exceptional service and support to our members is always our goal, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Zing Health! 💙

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Dwayne Craig · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我的妻子一直试图停止…

几个月来,我的妻子一直试图终止她的保险。我们非常失望,因为我们一直在四处奔波。我们永远不会向任何人推荐此保险

Zing Health 回复2026-07-08

Thank you for your feedback, Dwayne. We’re sorry to hear about your experience. A member of our team will reach out to gather more information and see how we can best assist with your wife's coverage concerns. – The Zing Health Team

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DeAnna Stevens · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·

我需要一个人

我需要一个人。 所以,摆脱自动化的“帮助”是一个巨大的痛苦——

Zing Health 回复2026-07-07

Thank you for your feedback, DeAnna. We’re sorry to hear that reaching a live representative was frustrating. We understand the importance of speaking with a person when you have questions about your healthcare coverage. I will be reaching out to ensure all of your questions have been answered and to see if any additional assistance is needed. I will also share your experience for improvement processes. – The Zing Health Team

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Tequila Burts · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

我不喜欢自动服务&…

我不喜欢自动服务,当我打电话询问我的计划时,他们让我到处跑。

Zing Health 回复2026-07-07

Thank you for your feedback, Tequila. We’re sorry to hear about your experience. We strive to provide clear, efficient service and understand how frustrating it can be when you’re unable to get the answers you need. A member of our team will reach out to see if additional assistance is needed and to help address your concerns. – The Zing Health Team

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customerLeo DartsD · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

非常积极响应和鼓励

Zing Health 回复2026-07-07

Thank you for your kind words, Leo! We’re delighted to hear that you found our team responsive and encouraging. Providing timely support and a positive experience for our members is always our goal. We truly appreciate you taking the time to share your feedback and thank you for choosing Zing Health. – The Zing Health Team

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Shirley Courtney · 写过 5 条评价 · 已认证 · 体验于 2026-06-29 ·

Zing 易于使用并提供许多...

Zing 易于使用,并提供许多理想的服务,包括 Teledoc 和 Perscriptions 的免费交付。 感谢您提供优质的服务。

Zing Health 回复2026-07-08

Thank you for your kind feedback, Shirley! We're delighted to hear that you're enjoying the convenience of your Zing Health plan, including Teladoc services and prescription delivery. We appreciate your support and thank you for choosing Zing Health. – The Zing Health Team

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Martha Lovern · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

电话个人

电话人员非常乐于助人并且知识渊博。

Zing Health 回复2026-07-07

Thank you for your feedback, Martha! We're glad to hear that our phone representatives were helpful and knowledgeable. Providing excellent service and support to our members is our top priority. We appreciate you taking the time to share your experience. – The Zing Health Team

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P T · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·

难以理解的代表

难以理解的代表。 他们让你觉得你在打扰他们。 网站信息不正确

Zing Health 回复2026-07-07

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. Providing clear, helpful service and accurate information is important to us, and we'll use your feedback to help improve. A member of our team will also reach out to see if any additional assistance is needed. – The Zing Health Team

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

到目前为止,我对我的……很满意。

到目前为止,我对我的报道感到满意。特别是我的药物和额外的食物津贴等。

Zing Health 回复2026-07-06

Thank you for your review! We're delighted to hear you've been happy with your coverage, especially your prescription benefits and extra allowance. We appreciate your feedback and thank you for choosing Zing Health! 💙

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DONALD S SHAPIRO · 写过 7 条评价 · 已认证 · 体验于 2026-07-01 ·

很难得到答案

当我致电 Zing 询问相对简单的问题(例如,OTC 借记卡)时,我必须浏览一系列烦人的提示,当我最终连接到现场代理时,该人很少有我需要的信息。然后,当代理与同事协商时,我就被搁置了。

Zing Health 回复2026-07-06

Thank you for taking the time to share your feedback, Donald. We sincerely apologize for the frustration you've experienced when contacting us. We understand how important it is to get timely and accurate answers to your questions without having to navigate multiple prompts or experience extended hold times. We truly appreciate you bringing this to our attention. Feedback like yours helps us identify opportunities to improve our processes, training, and overall member experience so that getting the information you need is as smooth and efficient as possible. Thank you for helping us improve, and for being a valued Zing Health member.