Natural Area Rugs

质量很好

质量很好，第二次来买了

物超所值

太值了！发货比预期慢了一点，但绝对值得等待。和图片一模一样。质量非常好。我会推荐并再次购买。

物超所值，服务周到

7年前，我给厨房地板买了一块海草地毯，现在依然跟新的一样。不过当时我没有定制裁剪来适配家电周围，需要自己裁剪。我担心它会散边，但它保持得很好。产品很棒，所以我决定这次要做得更到位，又订了一块地毯并定制裁剪。今天到货了，完美！产品质量很高，服务无可挑剔。价格有点贵，但定制产品哪个不贵呢？对我来说物有所值，而且包含了从加州到佛罗里达东南部的运费。

Sonya Osborn美国 · 写过 20 条评价 · 发表于 2021-10-01

收到商品的速度太快了！！

服务一直很棒

超喜欢！

超喜欢！地毯按时收到了，沟通顺畅，实物跟描述的一样。感谢优质的服务和产品！

海草地毯

产品很棒。光脚踩上去很柔软，足够结实，经得起我家猫的折腾。容易清洁。外观也很好看。

海草区域地毯

我们订了一块海草地毯，非常满意。纤维的天然色泽跟我们的装修风格完美搭配，边框颜色也很衬。地毯到货很快，唯一的问题是签收需要本人签字，因为我们全天上班，只好请邻居帮忙签了，有点麻烦。

订了一块定制地毯

订了一块定制地毯。送货很快，完全符合预期。

不错的产品

海草楼梯垫外观好看，质量也不错 👌

对质量非常满意

对质量非常满意。定制产品能这么快送到，很棒。

这是我第二次下单

这是我第二次下单了，和第一次一样满意！餐厅的黄麻地毯非常舒服，有质感，每个看到的人都夸它。圆形的黄麻与棉线交织，色彩鲜艳，让我那冰冷单调的厨房地板温暖了起来。我对Natural Area rugs的产品、发货和商品都非常满意！

楼梯地毯踏步垫

对我们家的狗来说简直是救星，而且看起来超美。质量超棒。

买天然材质的时候我还有点担心……

之前买天然纤维地毯给客厅，总觉得不舒服，所以这次有点犹豫。但这块地毯太棒了！厚实柔软，质量很高。坐在地板上或做瑜伽都很舒服。说什么时候到就什么时候到。整体体验非常好，我平时不太写评价，但这次太满意了，忍不住要写一条。

产品正是我想要的

产品正是我想要的。客服很棒！非常满意。

定制订单非常好下

定制下单非常方便——产品也很棒！

风格太棒了！

买家小心，别被坑了，那个剑麻…

买家小心，别上当！我们订的剑麻地毯铺不平。我们犯了个错误，让地毯卷起来后有时间展开。但波纹始终没消。我们起初没在意，以为地毯只是需要更多时间。30天后，一位地毯专家朋友来帮忙查看。他认定地毯有缺陷，波纹是永久性的。买家小心，30天退货政策同样适用于有缺陷的地毯。如果地毯被视为定制产品，也不能退货。不接受退货，没得商量！他们甚至不愿意让我们把地毯退回去看看问题出在哪。真是可笑，花了650多美元，我们只得到一句抱歉。永远不会再买这家公司的产品了！对Denver非常失望。

服务太棒了

难以置信的服务！打电话能直接联系到人！友好、专业，我的地毯还提前送达了

这次体验很让人失望

Very disappointing experience. I was looking for a natural area rug for my home. So many rugs are made with polyurethane & I was excited to find a company that had natural fiber rugs. When I received my order…. The color was not realistic (photoshop?) and reviews said it was soft. It was literally a burlap sack for a rug. I had to pay $55 to return it. I can understand why the company would not cover shipping but they could at least offer shipping back at the price they get through fedex as a business. The rug was returned last week, but I have still not gotten confirmation it was received ( I emailed customer service & no response) — I checked tracking and it was in fact received & signed for. I can’t imagine how this company would expect return customers with this level of customer care. Some recommendations coming from someone who has spent 15 years in customer service — if you’re going to say “ hassle free returns” in bold on your website.. make it more clear that the customer pays for it. $55 for return shipping is not chump change. And this was only from San Diego to LA.. If you’re going to make the customer cover cost of return, offer to deduct the price of shipping from their refund and provide a label under your business discount. Even better…. Offer a credit towards another rug for the price the customer paid to return the rug. From this experience I will shop elsewhere.