Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, highlighting the comfortable fabrics, breathable mesh materials, and crisp, vibrant prints that make the items great for daily workouts and casual wear. People also appreciate the incredibly helpful customer support team and fast shipping times, noting that representatives are always ready to quickly resolve questions or issues.
However, some customers also noted frustrating issues with inconsistent sizing and complicated return processes. A few people mentioned that certain garments ran significantly smaller than advertised and that delivery tracking updates could be improved.
Good quality but not true to size. I was looking for a particular comfort colors shirt and the website looked like it but in person it is not the same I hoped for and fits a bit snug around the hips. Overall I like their designs but won't purchase again unless the base tshirt changes.
Nerdywave 回复2025-08-09
Dear Customer,
We're pleased that you appreciate the quality and design of our shirts, but we regret that the sizing didn't match your expectations and that the fit and comfort weren't what you were expecting.
Your feedback is invaluable to us as we strive to continuously improve our products.
If you need additional assistance or would like to inquire about other options, please feel free to contact us. [email protected]
Thank you for your business!
Best regards,
Nerdywave Customer Service Team🤗
Didn't come with the stickers that were in my basket, and took about 3 weeks to arrive. Shirts look good enough quality but the price and the shipping time, as well as the missing items don't seem like good value to me
Nerdywave 回复2025-08-08
Dear Customer,
Thank you for your feedback and we sincerely apologize for the issue you experienced.
The missing sticker was indeed an oversight on our part, but we suggest you carefully search your order; it may be inside the clothing or packaging.
If it is indeed missing, we are willing to provide appropriate compensation.
Regarding delivery time, we acknowledge that it took longer than expected and are continuously working to improve it to provide better service.
If there is anything we can improve, please feel free to let us know. [email protected]
Sincerely,
Nerdywave Customer Service Team
Dear Customer,
We're deeply sorry to hear that your shirt tore after just one wash. This is completely inconsistent with our quality standards, and we sincerely apologize for the inconvenience and disappointment this has caused.
Durability is one of our top priorities, but it's clear that we fell far short in addressing your issue. We take this matter very seriously and are investigating the production and fabric quality of the shirts you received to understand the cause.
We hope to resolve the issue immediately. Please send your order number and product images to our customer service email at [email protected], and we will provide you with a satisfactory solution.
Thank you for bringing this serious issue to our attention. Your feedback is extremely important to us, and we will work diligently to ensure this incident does not occur again. We value your trust and welcome the opportunity to restore your confidence in our brand.
We sincerely apologize.
Warm regards,
Nerdywave Customer Service Team
the t-shirt are not that suitable for warm climates as they are too heavy/thick. Definitetly cannot be warn in the summer in south europe. So that's something to think of if you live in a warm country.
Nerdywave 回复2025-08-02
Dear Customer,
Thank you for your feedback! We appreciate your insight about the t-shirt weight and suitability for warm climates. We’ll keep this in mind and look into offering lighter options in the future. Thanks for sharing your experience — it helps other customers make informed choices!
Nerdywave Customer Service Team💕
I never received my item. My item was delivered to my mail center, which is out doors, and a picture was taken of them delivering my item, however, my package was left sitting on the ground and someone stole it. I had thought my package would be delivered to my front door since I included my apartment number instead of the mail center, which is out doors, since it wasn’t delivered with USPS and the delivery person wouldn’t have access to my mailbox. So, I’m out $32 and my shirt that I had been looking forward to receiving.
Nerdywave 回复2025-07-31
Dear Customer,
We're sorry to hear you encountered a problem with the item you received. It's frustrating not receiving the item you were expecting. We understand the inconvenience and want to do our best to resolve it for you.
We're willing to resend your order or refund your money. Please let us know your options, and we'll assist you with the next steps as quickly as possible.
Thank you for your understanding and patience, and we apologize for the inconvenience.
Sincerely,
The Nerdywave Team
I was genuinely disappointed by my experience with Nerdywave. While the products themselves are decent, I feel misled by how the company presents itself. They claim to be a U.S.-based brand, but nowhere on the site do they make it clear that the items are actually shipped directly from China.
I specifically read through the FAQ and About Us section before ordering, to avoid exactly this kind of situation. Had I known the items would be individually shipped from across the world, I wouldn’t have placed the order. I care about reducing my environmental impact, and three T-shirts flown in from China is the opposite of what I intended.
I find this lack of transparency frustrating and unacceptable. At best, it’s poor communication. At worst, it’s deliberately misleading. This kind of business model (drop shipping without full disclosure) erodes consumer trust.
I would urge Nerdywave to clearly state where products are manufactured and shipped from. Until then, I can’t recommend them.
Nerdywave 回复2025-08-01
Dear Customer,
We understand the importance of transparency, especially regarding where our products are manufactured and shipped.
To address your concerns directly, we are located in Hong Kong.
We also have a warehouse in the U.S.
Our shirts are manufactured in facilities that adhere to high standards of quality and ethical production.
We appreciate your understanding and are committed to earning your trust again. If you have any additional comments or questions, please feel free to contact us.
Nerdywave Customer Service Team
Cheap clothing made from cheap fabric. Not true to size and shipped from China.
Nerdywave 回复2025-07-31
Dear Customer,
Thank you for your feedback, and I'm sorry to hear about your disappointment with our product. We take your concerns seriously and are committed to resolving this issue.
Since we have your order number, our team will proactively reach out to you via email to address your concerns and find a satisfactory solution. Whether it's a return, exchange, or refund, we want to ensure your experience with us is a positive one.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.
Best regards,
Nerdywave Customer Service Team
The price is not to expensive, i reveived my command pretty fast but I hadn't enough information during the shipping process so it's the reason why I cannot put 5 stars
Nerdywave 回复2025-07-28
Dear Customer,
Thank you for your honest feedback! We're glad you're happy with the price and delivery speed. We apologize for the lack of shipping updates — we'll work to improve communication. Thanks for your review, and we hope to serve you better next time!
Sincerely,👏🎉
Nerdywave Customer Service Team
Never got my package although it said it was delivered.
Nerdywave 回复2025-07-27
Dear Customer,
Thank you for contacting us. We understand your concern and have investigated your order.
We have emailed you an update with the latest tracking details.
The package is currently en route and should arrive soon.
If you have not received the email update, please check your spam folder or let us know and we will resend the information.
Thank you for your patience and understanding. [email protected]
Sincerely,
Nerdywave Customer Service Team
Order arrived in great quality. Was worried about one of the sizes but it's a perfect fit. Will definitely order from the site again.
Nerdywave 回复2025-07-24
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that your order arrived in great quality and that the size turned out to be a perfect fit. Your satisfaction is our top priority, and it’s always fantastic to know we’ve met your expectations.
We’re so excited to hear that you plan to order from us again! If you ever have any questions or need assistance with future purchases, please don’t hesitate to reach out—we’re always here to help.
Thanks again for your support, and we look forward to serving you again soon!
Best regards,
Nerdywave Customer Service Team
Took a little longer to arrive than anticipated and the quality of one t-shirt wasn't great, so I kind of wish they showed how certain designs looked in certain colours. That being said, they are quibbles, I really couldn't have asked for more in my first nerdywave purchase - it certainly won't be my last. I'll be back.
Nerdywave 回复2025-07-24
Dear Customer,
Thank you for sharing your honest feedback about your recent purchase with us. We’re thrilled to hear that you enjoyed your first NerdyWave experience and that you plan to shop with us again—your support means so much to us!
We do apologize for the slight delay in delivery and that one of the t-shirts didn’t meet your expectations. Your suggestion about showing how designs appear on different colors is incredibly valuable, and we’ll definitely take it into consideration to improve our product displays in the future.
If there’s anything we can do to make your next purchase even better, please don’t hesitate to let us know. We can’t wait to welcome you back!
Best regards,
Nerdywave Customer Service Team
Warning: Counterfeit Products from a Chinese Corporation
This shop is part of a Chinese corporation that profits by stealing original designs from independent artists and small businesses. Several products listed on their website are direct rip-offs of my own copyrighted designs sold under my brand Cruel Royalty Merch on Etsy.
I have already contacted the seller directly through the email address provided, requesting immediate removal of the stolen designs. To date, I have received no response whatsoever.
This is not a legitimate or ethical business — it is a source of counterfeit goods that misleads customers and damages the work of real creators. I strongly urge shoppers to support original artists and avoid supporting sellers like this that thrive on intellectual property theft.
Nerdywave 回复2025-07-14
Dear Customer,
Thank you for your evaluation and support!
If you have any questions or need help related to intellectual property, please feel free to contact us through our official email. [email protected]
We are happy to provide you with the help and response you need.
Thank you again for your trust and support, and look forward to serving you in the future!
Best regards,
Nerdywave Customer Service Team
Took 2 months to get an Alien print button down shirt. The quality is terrible. The material is so thick and hard it feels like paper. The graphics are also very blurry and a weird faded red color when the shirt is supposed to be black with white graphics.
Nerdywave 回复2025-07-03
Dear Customer,
We sincerely apologize for the issue with the fabric and pattern. This is clearly not up to our standards and we are very sorry that this product did not meet our quality guarantee.
If you wish, we can arrange to exchange it for a correct, high-quality item with a clear pattern and colors as described. Please contact us:
[email protected]
Thank you for letting us know about this issue. Your feedback helps us improve our products and services. We value your business and look forward to the opportunity to serve you better in the future.
Sincerely,
Nerdywave Customer Service Team
Designs and clothes are good quality, long delivery time ( 2 weeks) from China and tracking website was difficult to navigate
Nerdywave 回复2025-06-28
Dear Customer,
Thank you for your feedback — we're happy to hear that you’re satisfied with the quality of our designs and clothing.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your thoughts.
If you have any further questions or need assistance, feel free to reach out.
Best regards,
Nerdywave Customer Service Team🍒
Just like one review here, im Waiting for my order since one f Month and I got nothing till now. How can it be that a order which was not from temu or wish delays more than a Month? And the thing is if its from China the sizes will be so worse that I probably need to send it back. Just stop making advertisements if you cant handle the sales from it. Like even if the Product is good i wont buy again cause I wont wait a Month again for some t-shirts even if theire lookin awesome....
Nerdywave 回复2025-06-25
Dear Customer,
We’re very sorry for the delay with your order and the frustration it has caused. Waiting over a month is not the experience we want for our customers, and we’re working on improving our shipping process to prevent this in the future.
If there are any issues with sizing or if you need to return the item, we’re here to help and will make the process as smooth as possible. Please contact us at [[email protected]] with your order details so we can assist you right away.
Thank you for your patience and feedback. We truly hope to make this right for you.
Best regards,
Nerdywave Customer Service Team
This company ships from Hong Kong. Just so everyone’s aware. Shipping takes forever.
Nerdywave 回复2025-06-16
Dear Benj Allison,
Thank you for your feedback and for bringing this to our community's attention.
We understand that shipping times from Hong Kong can be longer than expected, and we apologize for any inconvenience this may cause. Our aim is to ensure transparency regarding shipping locations and estimated delivery times so that customers can make informed decisions.
If you have any further concerns or need assistance with your order, please don't hesitate to contact us. We're here to help!
Best regards,
Nerdywave Customer Service Team
Items not true to size and returns at the customer's cost, which isn't ideal when it turns out their warehouse is in China (which wasn't made obvious at any point during ordering.
Nerdywave 回复2025-06-13
Dear Customer,
First of all, thank you very much for taking the time to give us feedback on your shopping experience. We are deeply sorry that this purchase did not meet your expectations.
We understand your dissatisfaction with the size deviation and return shipping costs borne by the customer, and we also thank you for your valuable suggestions. We are willing to resend you the right item free of charge. Please email us: [email protected]
If you have any further comments, needs or specific matters you would like us to assist with, please feel free to let us know. We will serve you wholeheartedly.
Thank you again for your understanding and support!
Best wishes,
Nerdywave Customer Service Team
Spent over £100 almost a month ago on an order, it’s still not arrived and I’ve attempted emailing them but they say the same thing about tracking and tell me to just wait but these shirts were meant to be a present for a birthday that has passed now. I don’t hold up much hope as my tracking number hasn’t updated since the 25th of last month
Nerdywave 回复2025-06-13
Dear Customer,
First of all, we are deeply sorry for the inconvenience and disappointment caused to you.
We will immediately contact our logistics partners to learn more about the specific situation of the package and try our best to speed up the processing.
We attach great importance to your feedback and will take this as an opportunity to further optimize our logistics tracking system and service processes to ensure that similar situations do not happen again.
Thank you again for your understanding and patience. If you have any other questions or need further assistance, please feel free to contact us.
Best wishes,
Nerdywave Customer Service Team
Thieves, they are stealing the designs from our shop (drippysouls).
Nerdywave 回复2025-06-10
Dear drippysouls,
First of all, thank you for taking the time to comment on our products and services. We value the opinions and feedback of every customer.
We have received and conducted a preliminary review of the comments you left. In order to better understand the situation and ensure that the problem can be properly resolved, we plan to contact you further by email to verify the details.
Next step:
Email contact: Our customer service team will contact you by email later, and hope that you can provide more specific details about this shopping experience.
Verification: We will listen carefully to your opinions and investigate based on the information provided.
Problem resolution: Once the specific situation is confirmed, we will take appropriate measures as soon as possible to resolve your issue and try our best to make up for the inconvenience caused to you.
Please pay attention to your inbox and keep the communication channels open. If you have any questions or need immediate help, please feel free to contact us through the existing contact information.
Thank you again for your understanding and cooperation. We look forward to resolving this issue quickly and effectively and providing you with a better service experience.
Best wishes,
Nerdywave Team.
I placed an order when I should have done my research before hand, I have sent three separate emails requesting to cancel it and they have ignored my request totally each time and offered me a “10% refund for the delay in shipping” which I know the order has not shipped and they have provided me with absolutely no other options.
Avoid at all costs.
Nerdywave 回复2025-06-03
Dear Ash,
We are truly sorry for the frustration you’ve experienced with your order.
Please accept our sincerest apologies for this oversight. We will immediately look into your case to resolve the issue as quickly as possible. You can reach out to us directly at [email protected] your request to ensure it is handled promptly.
We understand how important it is to have clear and timely communication, and we’re committed to making this right for you. Thank you for bringing this to our attention, and we sincerely apologize for the trouble caused.
Best regards,
Nerdywave Customer Service Team😘
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