New American Funding

Hello Doug, thank you for bringing this to our attention, and we sincerely apologize for the lack of communication you have experienced. Going three weeks without an update after submitting your application is unacceptable and does not reflect the level of service we aim to provide at New American Funding. We want to make this right and get you an update on your status immediately. Please contact our Corporate Customer Service Team at 800-450-2010, ext. 7100, so we can escalate your file to our management team for a prompt review. Best regards, New American Funding Team

Hi Daniel, thank you so much for your great feedback! We are delighted to hear that our team provided timely communication and made the entire process smooth and efficient for you. We appreciate your business and are always here if you need anything in the future!

Hello Darla, thank you so much for sharing your experience with us! We know that the home financing process can sometimes feel difficult and stressful, which is why we are so incredibly proud to have team members like Ryan who go above and beyond to support our clients. We are thrilled to hear that his positive attitude and guidance helped keep you calm and ultimately made this one of the best experiences for you. We will absolutely share your kind words with him—he will be so happy to hear how much of an impact he made. Congratulations, and thank you for choosing New American Funding! Warmly, The New American Funding Team

Thank you so much for your fantastic review and for choosing New American Funding for your very first mortgage! We know the home loan process can feel overwhelming, especially for first-time buyers, so we are absolutely thrilled to hear that our team was able to walk you through every detail and answer your questions. I will be sure to pass along your kind words to Chris and Kim. They will be delighted to know that their patience, friendly personalities, and professionalism made your experience such a positive one. Thank you again for your high recommendation and for trusting us with this important milestone. Congratulations, and please don't hesitate to reach out if you ever need anything in the future!

Thank you so much for the wonderful review and the glowing recommendation, Vovo! We are absolutely thrilled to hear that Steve was able to help you get the best deal possible on your new home. At New American Funding, we pride ourselves on having dedicated team members like Steve who work tirelessly for our clients and keep communication clear every step of the way. We will be sure to pass along your kind words to him—he will be delighted to hear them. Congratulations on your new house, and thank you for trusting us with your homebuying journey! Warmly, The New American Funding Team

Congratulations on your new house! We are absolutely thrilled for you and so happy that we could help you reach the finish line. Erika and Meghann will be delighted to hear your kind words—they truly love helping our clients achieve their homeownership dreams. Thank you for choosing us to be a part of your journey, and we wish you many years of wonderful memories in your new home!

Hello Jack, thank you so much for taking the time to leave such a fantastic review! We couldn't agree more—Mallory is an incredible asset to our team, and we are absolutely thrilled to hear that she made your home-buying process a breeze. Her attention to detail, clear communication, and relentless drive to get things done are exactly the kinds of qualities we strive for at New American Funding. We will be sure to pass your wonderful feedback along to Mallory; she will be delighted to know her hard work kept you confident every step of the way. Thank you so much for the high recommendation and for trusting us with your financing! Warmly, The New American Funding Team

Thank you so much for taking the time to share this beautiful feedback. We understand that navigating difficult circumstances can be incredibly stressful, and we are so glad our team could be there to help ease that burden for you. Being professional, courteous, and kind is at the very heart of what we do, and knowing we succeeded in supporting you means the world to us. Thank you for trusting us with your home, and please know we are always here for you whenever you need us!

Thank you so much for the wonderful feedback! We are thrilled to hear that Colin took the time to explain everything clearly and made sure you felt comfortable and informed throughout the entire process. Providing clear guidance and peace of mind is always our goal, and we will be sure to share your kind words with Colin. Please don't hesitate to reach out if you need anything else in the future!

Hello Jenny, thank you so much for taking the time to share such a detailed and thoughtful review of your experience with Bien! We know that navigating underwriting, paperwork, and the overall refinance process can feel overwhelming, so we are incredibly proud to hear how Bien’s patience, professionalism, and industry knowledge gave you peace of mind. Providing transparent, pressure-free guidance and keeping you informed every step of the way is exactly what we strive for. Your high recommendation and trust mean the world to us, and we will be sure to share your kind words and gratitude with Bien. Thank you again for choosing us, and we look forward to working with you again in the future!

Thank you so much for sharing your experience! We know how stressful it can be to navigate a complicated file and credit history, and we are so proud of our team for going above and beyond to find the right options and alternatives for you. We always strive to keep our clients informed every step of the way, so we are glad our constant updates and patience helped give you peace of mind. Thank you for your trust and your business, and we are always here for you if you need anything else!

Thank you so much for the wonderful recommendation, Lisa! We are absolutely delighted to hear about your great experience working with Ken. Keeping you informed at every step and providing prompt, pleasant, and helpful communication is exactly how we strive to serve our clients. We will be sure to pass along your kind words and appreciation to Ken—he will be thrilled to hear them! Thank you for trusting us with your loan, and we would be honored to assist any of your friends and family in the future.

Thank you so much for the wonderful recommendation, Tracy! We are thrilled to hear that you had a great experience and that our team provided excellent customer service, quick response times, and clear explanations from start to finish. Making the process smooth and easy to understand is always our top priority. We truly appreciate your business and your recommendation, and we are always here if you or your family and friends need any help in the future!

Thank you so much for sharing this, Serena! We know that the road to home financing can sometimes be a long and challenging one, and we are absolutely thrilled to hear that Reid went to battle for you and delivered such a successful outcome. Our team is dedicated to doing whatever it takes to help our clients, and we will be sure to share your wonderful words and appreciation with Reid. Thank you for your trust and perseverance, and congratulations on reaching the finish line!

This is such an incredibly moving and beautiful story, and we cannot thank you enough for taking the time to share it! First and foremost, congratulations on becoming homeowners again! Overcoming the challenges of divorce, foreclosure, and bankruptcy takes immense strength, and you should be incredibly proud of this milestone. We are absolutely honored that we could play a part in helping you turn what felt like an unreachable dream into a reality. Nick and Denita are indeed an all-star team, and your review perfectly highlights why we do what we do. Our goal is always to meet our clients with compassion, respect, and solutions, rather than judgment. Knowing that Nick and Denita provided the education, dedication, and reassurance you needed to navigate this process with confidence means the world to us. We will make sure both Nick and Denita receive your heartwarming message—they will be deeply moved by your kind words and so proud to see you in your new home. Thank you for trusting New American Funding to walk this journey with you, and we wish you and your family a future filled with happiness, security, and wonderful new memories in your home!

Thank you so much for sharing your experience! We are absolutely delighted to hear how comfortable and supported you felt working with Jose from start to finish. First of all, there are absolutely no "stupid questions" when it comes to home financing! Exploring loan options can be complex, and we are so proud of Jose for patiently and thoroughly explaining the pros and cons to help you make the best decisions with confidence. We will be sure to share your wonderful feedback with Jose—he will be thrilled to hear his patience and guidance made such a positive impact. Thank you for choosing us, and please don't hesitate to reach out if you ever need anything else!

Thank you so much for taking the time to share your experience! We know that some loans require extra care and persistence to reach the finish line, and we are incredibly proud that Jonathan was relentless in overcoming every obstacle to make homeownership happen for you. His dedication, hard work, and problem-solving skills are exactly what we strive for, and we completely agree that he is a true asset to our team. We will be sure to pass along your wonderful compliments to Jonathan—he will be thrilled to hear them! Thank you for trusting us with your home loan, and please don't hesitate to reach out if you need anything in the future!

Thank you so much for sharing your wonderful experience! We know how important it is to feel secure with your mortgage lender, and we are absolutely thrilled that we could help you transition to a place where you now feel very safe and valued. We are delighted that Michael Bigley was able to make the process seamless and work quickly to secure you a great interest rate and lower monthly payments right away. We will be sure to share your fantastic feedback with Michael—he will be incredibly proud to hear how much of a positive difference he made for you. Thank you for choosing New American Funding, and welcome to our family! We are always here to support you.

Thank you so much for this beautiful feedback! Treating our clients like family is the absolute core of who we are, and we are so glad we could provide that refreshing, step-by-step guidance for you. We believe that explaining what to expect before it happens and offering reassurance along the way is the best way to make the exciting journey of buying a home feel stress-free. Thank you for trusting us to walk this path with you, and congratulations on your home! We are always here for you and your family whenever you need us.

Thank you so much for the wonderful feedback! We are incredibly proud to hear that your team was outstanding and truly exemplified professionalism from start to finish. Providing a high level of service is always our top priority, and knowing we met that standard for you means the world to us. Thank you for choosing us, and please let us know if we can ever assist you in the future!