NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Newfrog（newfrog.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 588 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 51% 的差评。数据最后更新于 2026-10-24。
Good site. Finding lots of diamond painting for my nre obsession. Can hardly wait for them. Heard fast shipping!
Hello friend, About your problem,we have already communicate with you from email on July 4th.Do you satisfied with our solution?we did not get your reply.
good to go frog
Kev,thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks.
Long shipping times, coupled with no customer service for problems with merchandise. I have left at least 4 emails to get help with bad products only to get 1 reply. The orders i placed were in excess of $150.00 it seems that a couple of items were returned before and sold again!! The battery bank i bought and an expansion hose was brought to their attention but the only answer received was quote, "sorry for the problems" . When I requested replacing them no answer back from my emails. My experience has not been enjoyable at all. I guess I'll buy my goods from US companies from now on. Newfrog I still would like my bad stuff replaced, anyone there??
Sorry,Darin,Could you please send your email address or order number to us ?We will check for you. If you have contacted us before,we must replied.so please check your email again ?Our email is :[email protected], Waiting for your email,and will do good service for you,thanks
I have sent a message already and have not got a response back from you. I purchased a herb grinder from your Newfrog it arrived but does not turn when lid is screwed down to grind - it jams because the machine work was not finished properly for clearance - is not usable ! order # This is the third time i have tried to contact you ! I want a refund. If i do not hear back from you i will request refund from paypal.
Sorry,ken,we have checked your order,we have replied your email,but we did not get any answer from you later. So please check your email and reply to us.Thank you,
Great prices, shipping information is poor.
Hello,Duane,thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks.
Hello Dev,thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks.
Dear Francis,sorry to let you wait so long about the order. But we have shipped it on May.9th by 2 parcels of airmail.so it will take a little longer to ship,if you have any problem,please contact us :[email protected]. We will help you,thanks
transaction is always smooth and items delivered in good time
Hello david,thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks
They are some scammers I made my purchase and they just stole my money I wish there was someone who would fine them and take them from the internet by thieves and scammers hopefully nobody would buy them anything
Hello Zubieta,what is your problem?Please tell us ,we will help you. Our email :[email protected]
Thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks
I never suggest anyone buy from this website. this website looks they took money from you & sent the rejected product. when you call / email customer service they will divert on wrong way then, later on, said that ok send this product with tracking number to China address. example if your product $ 30-$40 & shipping cost $ 49 with tracking number. I sent almost 10 email & they never accept their mistake & but they told that your defect in your car. so pl. I request that not try anything from this website.
Hello,hemant, could you send us your order number ? we check for you and give you a solution. Or could you please send email to us,Our email :[email protected]
False advertisement, not willing to give me what I ordered or a complete refund. Can't log in but I have 2 orders that are outstanding.
Hello, Rage, could you send us your order number ? we check for you and give you a solution. Or could you please send email to us,Our email :[email protected]
very cood company
good products , reasonable transport time just the administration and webexperiance of banggood is better
Thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks
Not even 1 star for me. I wanted to ask some serious questions and then spend some money however NO one is ever there to talk to ??? Who knows why you want to do business that way ? Anyway you did nothing to help me > Thanks for nothing at all. I want to talk voice to voice about a business relationship. I need to get a sense as to your congruence and integrity and capacity to let me know if there is any kind of possibility of going further. I have just launched my business and need to step securely on each step along the way of any relationship. I have concepts and strategies that I must have delicately established . Right now that can only be done by voice to voice. Thanks anyway as I could not find any potential for that upon your website. Thanks for responding
Hello,Dan, could you please tell us what your problem is ? Or send email to us, we will try our best to help you. Our email :[email protected],thank u
looks like a great new sight for affordable crafts
Thanks for your feedback and support.we will do better in the future. Welcome to purchase on Newfrog again.thanks
Bought an inexpensive ($8)mini cam and it arrived DOA.I asked for a prepaid return label or a refund or a new camera. Advised newfrog and 3 days later "Russell" says send a picture of the damage. I said "how does a picture show DOA" but sent a picture of their camera to them asking for a return label, new camera or refund. 3 days later "Russell" replies "Oh I guess picture wasn't helpful so now send a video." I said " a video of what" but shot a video of me plugging in the camera and the charging light not coming on and now asked for a refund because of this crap. 3 das later "Yogi" replies and says take it to your "local electronics" repair and get it fixed and we MAY reimburse you. I replied "There is NO "local repair" facility for an $8 mini cam made in China and even just look at it and tell me they can't fix it would be at least $35, 3 times the price of a new one. 3 days later "Russell" replies asking "Can we send you a new one or a refund." I again said "refund." 3 days later "Yogi" asks do you still want a refund. I reply yes. I then file complaint with PayPal. 5 days later "Russell" emails and says " since you filed with PayPal, your account is locked ( a lie). I replied that you are obviously lying and I will post reviews saying this. 3 days later Russell says "Do you want a refund." I reply, "I thought the account was locked but I still want a refund. 5 days later PayPal refunds my $8. Their refund/warranty policy/game is obviously to stall or wear you out making you give up. Being a retired Federal Criminal Special Agent, crooks or bad businesses like this place don't wear me out but actually charge me up. I'd avoid this business as all of their stuff can be found elsewhere usually at a lower price
Sorry Craig,due to our email system is not improved.so your email was replied by several customer service. So we may did not handle your problem in time .But about the situation , if you did not satisfied ,please contact us again,we could discuss and give you a better solution ?
I have got your C Shape black blue world map levitation crafts. But that thing is not working. It is faulty. Magnetic Globe suppose to float but it instead stuck on top. I follow all the instruction but still did not work also Stand got heat up and plastic under the frame start to melt and burn my skin mildly. So the whole device is faulty. Either you can replace with good one or i have to do get my money back.
Hello Rajesh，sorry for the trouble caused.About your problem,have you contact us at :[email protected]? We will provide the solutions for you when we communicate with you .thanks
Overall OK, but some items have a faulty description.
Dear Francisco,Thank you for your feedback,we will check and change the faulty description , and do better in the future.Welcome to shopping on newfrog again.
Hello Kelly,if you keep buying,our system will send you points.could you tell us the specific sitiuation，we check and give you a solution ? our email ：[email protected] .thanks
共 588 条符合条件的评价
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