What a fraudulent company . Spent £45 on advent calendar never arrived . They send the same email how your refund will be 5 to 7 days. I know after reading these reviews I will never get it . SCAMMERS!! Wish Martin Lewis would help all these poor customers expose this company.
Norskla won't be interested to read any reviews as they're a dummy company robbing honest people!!
One of the many scam adverts on FB, Instagram and Snapchat they r using the American Shopping Channel to try and sell you a Dyson hoover for $40 the advert might be relevant in the US but it's a massive scam! I've found a few other companies who fall under Norksla company name using similar adverts but it's all rubbish they promised me a full refund after 2 months wait and hope then after numerous emails threatening them with Trading Standards that they said they could only send me back $25 as they would have to pay the postage of $15 for the item I ordered in good faith and still I'm waiting on anything being sent to my bank account! They were just sending me the same email " valued customer can you please wait another 5/7 working days for this refund to be cleared by your bank" I've done that since the week before Christmas so don't hold your breathe for any refund!!
DO NOT USE.
Simply put, same as everyone else who has left a review. This is a SCAM. Fraudulent offers that they have no intention of fulfilling, and then lead you along with deceitful return emails.
I will be referring this to British Trading Standards and police.
My purchase was made on Dec. 7th a receipt of ($38.98) was provided. Dec. 12th. I sent a email to inquire of the date of arrival. I received an email with a international tracking number. And instructions to check with my local postal office. As well as, to wait 5 to 7 more days, if not received then contact them again. I did such, still no package. I sent an email asking to provide me with which local postal service they used. When they were unable to do so, I requested a full refund and cancellation of the order.
They claimed it was delivered to my address and ask me to check my mailbox. I replied, the product I purchased would not fit in the mailbox. My security camera does not show any delivery that week. I ask, which day and time? No replied to that question. I was constantly, being told to wait another 5 to 7 days. Each time I ask for someone to call me. Not one reply about calling, nor did I receive a call.
I just want a full refund. They offered me 60% refund to continue to wait for the delivery. I said, no. I would like a full refund. Below is the recent email I received.
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Dear customer,
Sorry to keep you waiting, we have submitted your refund request.
Please kindly wait for 5-7 more business days.
If you still do not receive it,please feel free to contact us anytime.
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It is now Jan. 29th and no product or refund.
Beware....
They took 40€ for 4 Stanley Cups and 12€ for Extra fast shipping (3-5 days). Package never received. Purcharse was 2 month ago. Customer Service is very bad, first they say package was lost and i will get full refund, then they say Package was delivered (no proof) then they say i will get a 60% refund.
But i didnt received ANYTHING until today.
Customer Care is ignoring me now
I made an emotional buy when I saw an ad online for a beautiful garden bench. The low price should have been a clue that it was not real. I also ordered a wooden party tray. Later, I discovered Norskla has a website selling sports headphones, watches, and calculators. No garden benches. Not long after I ordered the bench, I couldn't find that webpage anymore. I never received the package or a refund. Using a website called TRACK718, they set it up to look like they sent me the package and it was delivered. I have no proof that it wasn't. I believe this is a non-existent company, even though they have someone answering emails. The phone number is out of the US so I haven't tried calling it. Purchase nothing from them! They are fraudulent.
On October 18th 2023 I paid over $25 for a folding wagon from them that I never received. After waiting months and jumping through all the hoops I finally gave up on and requested a refund of my money to which they offered me only half. I said no to the offer since I never received my package it seems fair I get a full refund for my purchase (otherwise you are just stealing my money) I again requested my full refund and was told it would take 7 business days to process (this was on the 2nd of January 2024) it is now January 24th and I have still not received my refund. This company never gave me the product I ordered or refunded me the money I paid. They literally stole from me.
Order Nov 2/23 for Christmas Gifts, NEVER Received.
Many emails, giving different bogus offers, will ship again, refund costs NOT shipping. Fed up already with the back and forth emails from different people. Nothing to date. Advised I reported to the Canadian Better Business Bureau. Passing the word around they are a SCAM, FRAUD, Be aware, NEVER order from them again.
How can we band together to get our refunds? Thoughts?
My story is exactly the same as the others. Paid in October, no delivery. Customer service claimed it was delivered, offered to send again. I asked 15 times for them to provide the address they shipped to. Never would say. Now they say lost again (tracking says in transit) and offered a 50% refund. No honor, just lies lies lies. Shame on them.
Same as everybody else here. Ordered in good faith, no product arrived and they send a bogus tracking statement plus suggested the post office lost it. I knocked on all my neighbours doors and bothered them over the holidays and as predicted nothing was delivered.
Asked for a refund multiple times and I have been promised this each time but it has not arrived.
They are just running the system hoping they make a ton of cash before they get shut down.
Shameful crooks. How do they live with themselves?
Scam!!! They don’t even really read my messages. They don’t know proper English, how to spell or grammar! It’s so frustrating and so funny to read their replies. I was hoping I was wrong about them but no way! How can a company like this keep getting away with it, this is so unfair.
Still no item and no refund dealing with Becky now...seems very automated replies..
How can no one shut this place down?
Scammed so many people everywhere...advertised through fb,can they not do anything?
Same-Ordered, immediately charged my account, and 2 months later, I still have not received a thing. SCAM, shouldve known. No refund because there is no one on the other end to answer-their website is now nonexistent as well.
KARMA will find them.