企业入驻搜索写评价分类关于
简体中文English
美丽与健康

NovaaLab LLC

商家已认领正在收集评价

212 条评价

4.6212 条评价
写评价

关于 NovaaLab LLC

数据更新
网站
novaalab.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
212 条评价
差评回复率
100%(13/13 条)
是 NovaaLab LLC 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

用 NovaaLab (novaalab.com) 的前沿家用红光治疗仪,提升你的健康之旅。我们的红外光疗垫利用红光的力量实现自然疗愈,有效缓解不适。体验轻便易用设计带来的便利,更有 NovaaLab 卓越的客服服务作为后盾。今天就来 NovaaLab 探索红光治疗仪的蜕变功效,选购各类红光治疗垫吧。

以上内容由商家自行提供,未经平台核实。

NovaaLab LLC靠谱吗?

NovaaLab LLC(novaalab.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 212 条用户评价,属于美丽与健康分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-03。

评价综述

AI 生成

看了2,569条评价,绝大多数评价者对这家公司及其健康产品体验极佳。顾客们经常称赞商品质量出众,并提到对持续的关节、背部和肌肉疼痛有显著且快速的缓解效果。消费者也非常感激响应迅速的客服团队,以及在日常使用设备过程中提供的非常有帮助的指导。 不过,有些评价者对订单履约不太满意,提到了令人沮丧的经历,比如收到完全空的包裹,以及客服回复毫无帮助。还有少数人觉得处理退货、承担意外运费以及解决保修索赔都很麻烦。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

L
LAB · 写过 9 条评价 · 已认证 · 体验于 2026-07-08 ·

我是一名红灯爱好者,见过……

我是一名红灯爱好者,在过去的四年里亲眼目睹了许多有益的结果。 最近,我在度假时带着这个较小的垫子,在我姐姐在故障自动扶梯上摔伤腿后把它送给了她,然后我自己需要另一块垫子。不能没有红灯!

NovaaLab LLC 回复2026-07-28

Thank you so much for sharing your experience with us! We're truly grateful to hear how much red light therapy has become a part of your routine and that you've found it helpful over the years. It’s wonderful to know that your Novaa light pad was able to support your sister after her injury, and we appreciate you choosing NovaaLab again so you can continue your own wellness journey. Thank you for your continued trust and support. We’re so happy to have you as part of the NovaaLab community!

C
Christie N. · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

设备在一周内到达

该设备在一周内到达。易于使用,我注意到每天使用后一周内疼痛减轻。我必须联系 Novalab 提出问题,他们在留下语音邮件后一小时内回复。 我强烈推荐他们的设备和公司。

NovaaLab LLC 回复2026-07-28

Hi Christie! Thank you for the wonderful review! We’re delighted that the device is giving you daily relief and that our support team made a great impression. We appreciate your recommendation and are always here if you need anything else! Our primary goal is customer satisfaction, and we are delighted that you are pleased with your experience. It means the world to our entire team. Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you continued success, great results, and lasting wellness ahead!

M
Monika · 写过 6 条评价 · 已认证 · 体验于 2026-07-15 ·

缓解背痛

我为一位患有慢性腰痛的朋友购买了一条腰带。他每天虔诚地使用该设备 20 分钟。他发现他的疼痛减轻了很多,并且能够更加舒适地行走。

NovaaLab LLC 回复2026-07-28

Hi Monika! Thank you so much for sharing this! Hearing that your friend is experiencing less pain and walking with greater comfort truly makes our day. It sounds like they’ve been super consistent with their daily 20-minute sessions, and consistency really makes all the difference. Thank you for being such a thoughtful friend and for giving us the chance to help! Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you and your friend continued success, great results, and lasting wellness ahead!

J
Jean HELD · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

我不确定我是否喜欢你们的产品......

我不确定我是否喜欢你们的产品。我和我丈夫都有牙龈萎缩。一位朋友推荐您的产品来减少牙龈疾病并改善富裕状况。我们会在下次牙医预约时看到。我可能会看到一些牙齿美白,但我又不确定。您有兴趣了解我们所看到的哪些影响?

NovaaLab LLC 回复2026-07-27

Thank you for sharing your experience with us! We truly appreciate your feedback. It's completely understandable that you're still evaluating the results. Improvements in gum health, such as reduced inflammation, healthier gums, and support for deep periodontal pockets, can take some time and may be best assessed during your next dental check-up. Your feedback is incredibly valuable to us and helps us better understand how our products are performing for our customers. We look forward to hearing about your results after your next dentist appointment!

C
Customer · 写过 6 条评价 · 已认证 · 体验于 2026-07-25 ·

起初我以为红灯是...

起初我以为红灯是个噱头。经过大量研究发现,市面上有很多噱头,但 NovasLab 并不制造其中之一。我有 5 种他们的产品:面部产品、口腔产品、手电筒式产品、手持式产品(6-10 盏灯 - 记不清了,因为我把它留在谷仓,当我的马腿酸痛时使用)和矩形垫。我忠实地使用它们中的每一个并始终看到效果:长出更多、更健康的头发,拥有更洁白的牙齿和更少的牙龈问题,可以轻松地用护垫缓解我肩膀和颈部的疼痛,当我在我的马的脚或腿上使用手持设备时可以看到结果,并且当我将手指关在门上并立即使用它时,可以立即阻止手电筒式瘀伤的生长,从未出现瘀伤。已经将至少八名其他用户带入 Novaalab 大家庭,我们没有人后悔。

NovaaLab LLC 回复2026-07-27

Hi Sheryl! Messages like yours mean the world to our team! Thank you so much for taking the time to share your experience with us. When you start skeptical and end up with 5 different devices and even use them on your horse, that is the highest compliment we could ever receive! You are absolutely right that there is a lot of noise and underpowered "gimmicks" in the red light market, which is why we work so hard to make sure our devices deliver real, noticeable results. Hearing about your results across the board, from healthier hair and oral care to quick injury relief (saving that finger from a nasty bruise is amazing!) is so rewarding. And knowing it’s helping keep your horse comfortable at the barn is just the icing on the cake! 🐴✨ Thank you for being such a wonderful part of the NovaaLab family and for spreading the word to eight other people. Word of mouth from genuine users like you is everything to us. Our primary goal is customer satisfaction, and we are delighted that you are pleased with your experience. It means the world to our entire team. Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you continued success, great results, and lasting wellness ahead!

C
Catherine Altobelli · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

他们提供优质的客户服务……

优秀的客户服务,他们支持他们的产品,非常迅速和响应

NovaaLab LLC 回复2026-07-27

Hi Catherine! Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service. Standing behind our products and providing prompt, helpful support is very important to us, and we're glad we could assist you. We truly appreciate your feedback and your support. If you ever need anything in the future, we're always here to help!

A
Andrea H · 写过 10 条评价 · 体验于 2026-07-25 ·

不是最好的客户服务

浪费我的钱,我的时间。买家请注意! 开箱即用,对此产品的众多评论中的电池是一个持续存在的问题。 你可能会认为,如果这家公司关心的话,他们早就解决了这个持续存在的问题。但不。这仍然是一个问题。 我买了Novaa Oral Care Pro,需要第一次充电。手持式电池应该通过电池图标从空到充满、一遍又一遍地指示来显示电池正在积极充电。说明书上说需要35小时。我的电池/控制器在我开始充电后不久就停止显示仍在充电。 我写信给 Novaa,他们试图强迫我保留该物品,而不是归还。他们拒绝支付退货运费。 我对这里没有信任。 但是,嘿,他们在订购后 3 天内发货了。

NovaaLab LLC 回复2026-07-27

Hi Andrea! We're very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the experience we want any of our customers to have. We'd really like the opportunity to look into this and help resolve the issue for you. Please contact us at [email protected] and our support team will review everything promptly and work with you to find the best solution.

M
Me Wells · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

我一直在使用 Novaalab LLC RLT...

我一直在膝盖上使用 Novaalab LLC RLT。 我决定买一件专门针对膝盖的。 不过,我的腿很大。 使用时我必须制作一条尼龙搭扣带将其固定在我的腿上。

NovaaLab LLC 回复2026-07-27

Thank you so much for your kind words and for sharing your experience! We're delighted to hear that you've been benefiting from the NovaaLab Red Light Therapy device and decided to purchase the Novaa Knee Ultra. Regarding the fit, no worries—we'd be happy to help. We'll be reaching out to you via email shortly to assist you with the sizing concern and discuss a solution to help make the device more comfortable to use. Thank you again for your support, and we look forward to assisting you further!

B
Bobby · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

对我的购买感到满意

对我的购买感到满意,它看起来做工精良,质量上乘,从购买到交货都很简单快捷。

NovaaLab LLC 回复2026-07-27

Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your purchase and that you found the product to be well-made and of good quality. It's also great to know that your ordering and delivery experience was smooth and fast. We truly appreciate your support and are grateful to have you as part of the NovaaLab community. If you ever need anything, please don't hesitate to reach out. Enjoy your device, and thank you again!

M
Michelle Sanders · 写过 3 条评价 · 已认证 · 体验于 2026-07-08 ·

我的护膝真的很有帮助……

我的护膝确实有助于减轻我的膝盖疼痛和炎症。 以前感觉疼痛、僵硬、紧绷。我晚上就痛。现在好多了!

NovaaLab LLC 回复2026-07-27

Thank you for sharing your experience with us, Michelle. We’re so glad to hear that your Novaa Light Pad has helped reduce your pain and inflammation, and that you’re feeling better with less stiffness and discomfort. We truly appreciate your feedback and are happy to know the product is making a positive difference. Wishing you continued health, happiness, and wellness.

R
Richard Perfrement · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

难题得到解答

我问了一个困难的问题并得到了诚实的答案。非常感谢。关于我的问题,我希望您知道,我将继续自己进行实验,并且我不会以任何方式要求您或您的公司对我的行为或结果负责。我知道红光疗法是有益的,感谢您的回复。

NovaaLab LLC 回复2026-07-27

Thank you for your thoughtful message and kind words, Richard. We truly appreciate your understanding and are glad our response was helpful. We're grateful for your trust in our products. If you have any questions in the future, please don't hesitate to reach out. Wishing you continued health, happiness, and wellness.

S
Scott Manning · 写过 2 条评价 · 已认证 · 体验于 2026-07-15 ·

我对我的……印象非常深刻。

Novaalab 红光治疗垫给我留下了深刻的印象。我开始用它来帮助康复,它已经成为我日常生活的重要组成部分。 自从坚持使用它以来,我的睡眠质量改善了,疼痛程度明显降低,并且在长跑和骑自行车后恢复得更快。我感觉酸痛减轻了,恢复得更快了,并且能够以精神焕发的状态重新开始训练。 结果令人印象深刻,我向我父亲推荐了一个,他最初非常怀疑。在听说我的经历后,他决定订购一种来帮助他治疗慢性背痛和神经病。这可能是我能给出的最好的认可——我对这个产品有足够的信心,可以把它推荐给我自己的家人。 该垫做工精良,易于使用,超出了我的预期。如果您正在寻找一种自然的方式来支持康复、改善睡眠或帮助管理日常疼痛,我强烈推荐 Novaalab。

NovaaLab LLC 回复2026-07-27

Thank you so much for sharing your wonderful experience with us! We're truly grateful for your kind words and thrilled to hear that the Novaa Light Pad has made such a positive impact on your recovery, sleep, and overall well-being. It means even more to know that you felt confident recommending it to your dad. Thank you for your trust and support—we sincerely appreciate it and are honored to be part of your wellness journey. Wishing you and your dad continued health and recovery!

B
Beth · 写过 4 条评价 · 已认证 · 体验于 2026-07-08 ·

准时收到

准时收到,没有任何问题,与描述的一样,非常满意的购买。

NovaaLab LLC 回复2026-07-28

Thank you so much for your wonderful feedback! We're delighted to hear that your order arrived on time, everything worked as expected, and that you're very happy with your purchase. Your satisfaction means a lot to us! Thank you for choosing NovaaLab. We truly appreciate your support, and if you ever need anything, we're always here to help.

j
judy rutt · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

我知道我什么时候会收到我的 Nova……

我知道我什么时候会收到我的 Nova 灯,他们还在我收到产品之前向我发送了如何使用该产品的说明。 公司为我提供的一切都很轻松。 该产品也很棒。 我的背部和肩膀一直很痛。使用红灯两天后,我感到轻松了一些。

NovaaLab LLC 回复2026-07-26

Thank you for your feedback, Judy! We’re glad to hear you received information about your Novaa Light Pad delivery and the instructions for how to use it. We hope you enjoy your device and have a great experience using it. Wishing you continued health, happiness, and wellness.

k
karen · 写过 7 条评价 · 已认证 · 体验于 2026-07-07 ·

我喜欢我的 NovaaLab 红外线垫

我喜欢我的 NovaaLab 红外线垫。我每天在膝盖上使用它(每次 20 分钟)作为预防措施,然后根据需要在其他身体部位(即背部、肩膀)使用它。我的膝盖后面曾经长过面包师囊肿;然后就会甩掉我的另一侧臀部。自从使用 NovaaLab 垫后,这种情况就没有发生过。现在这已成为一种日常习惯;我开始新的一天阅读新闻并一边使用我的设备一边喝咖啡。我与 NovaaLab 客户支持人员的互动非常出色。我已经向很多也购买了该设备的朋友推荐了该设备。

NovaaLab LLC 回复2026-07-26

Hi Karen! Thank you so much for your wonderful review and for being such a valued member of the NovaaLab community! We're delighted to hear that your Novaa Light Pad has become part of your daily routine and that you've experienced such positive results. It's especially encouraging to know that you've been able to keep your baker's cyst from recurring and that your knees, hips, and other areas are benefiting from regular use. We love hearing how customers incorporate red light therapy into their everyday lives, and your morning routine of enjoying coffee and reading the news while using your device sounds like a great way to start the day! We're also incredibly grateful for your kind words about our customer support team and for recommending NovaaLab to your friends. Referrals from satisfied customers mean the world to us. Thank you again for your trust, support, and for taking the time to share your experience. We wish you continued health, comfort, and wellness!

N
Nick Connell · 写过 7 条评价 · 已认证 · 体验于 2026-07-07 ·

到目前为止一切顺利👍

我只使用了几周,但它确实对缓解我膝盖的炎症和僵硬有帮助。易于使用,在需要充电之前我可以进行几次 20 分钟的训练

NovaaLab LLC 回复2026-07-26

Hi Nick! Thank you for sharing your experience! We're delighted to hear that you've already noticed improvements in the inflammation and stiffness in your knees after just a few weeks of use. Consistency is key with red light therapy, and it's encouraging to know that the device has been easy to use and fits well into your routine. We're also glad you're finding the battery life convenient, allowing you to enjoy multiple sessions between charges. Thank you for choosing NovaaLab and for taking the time to leave a review. We wish you continued relief and wellness!

P
Pat Phillips · 写过 4 条评价 · 已认证 · 体验于 2026-07-14 ·

快速的交货和优质的产品

快速的交货和优质的产品。 我的红光护膝很容易使用,使用一周后我已经感觉疼痛减轻了。 我很高兴我投资了这个。

NovaaLab LLC 回复2026-07-26

Thank you for your amazing 5-star review, Patricia! We're thrilled to hear you're already experiencing less pain and finding your device easy to use. We truly appreciate your support and wish you continued success on your healing journey!

j
jim carlson · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

我收到了我的设备,充电后......

我收到了我的设备,充电后,嘴托盘上的灯不亮。 我给客户服务人员发了电子邮件,他们立即回复并帮助我正确启动设备。 服务专业又亲切!

NovaaLab LLC 回复2026-07-26

Thank you for your wonderful 5-star review, Jim! We're so glad our team was able to help you get your Novaa Oral Care Pro up and running. We truly appreciate your kind words and are always here if you need any further assistance. Wishing you continued comfort and great results ahead. Make it a great day as well!

L
Laurel · 写过 6 条评价 · 已认证 · 体验于 2026-07-07 ·

该设备坚固且运行良好

该设备坚固且运行良好。谈论结果还为时过早。

NovaaLab LLC 回复2026-07-26

Hi Laurel! Thank you for your review! We're glad to hear that you're finding the device sturdy and easy to use. It's completely understandable that it's still a bit early to evaluate the results. Many customers find that consistent use over several weeks provides the best opportunity to experience the full benefits of red light therapy. We appreciate you giving NovaaLab a try and taking the time to share your initial impressions. We hope you'll continue to see positive results as you use the device, and we'd love to hear an update in the future! Thank you for your support!

S
Sharon · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·

很棒的客户服务

很棒的客户服务。 喜欢这个产品。

NovaaLab LLC 回复2026-07-26

Hi Sharon! Thank you so much for your kind review! We're thrilled to hear that you've had a great experience with both our product and our customer service team. Providing high-quality red light therapy devices and exceptional support is what we strive for every day. Thank you for choosing NovaaLab and for taking the time to share your feedback. Your support means a lot to us!

大家还看了