Thank you so much for sharing your experience with us! We're truly grateful to hear how much red light therapy has become a part of your routine and that you've found it helpful over the years. It’s wonderful to know that your Novaa light pad was able to support your sister after her injury, and we appreciate you choosing NovaaLab again so you can continue your own wellness journey. Thank you for your continued trust and support. We’re so happy to have you as part of the NovaaLab community!
Hi Christie!
Thank you for the wonderful review! We’re delighted that the device is giving you daily relief and that our support team made a great impression. We appreciate your recommendation and are always here if you need anything else!
Our primary goal is customer satisfaction, and we are delighted that you are pleased with your experience. It means the world to our entire team. Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you continued success, great results, and lasting wellness ahead!
Hi Monika!
Thank you so much for sharing this! Hearing that your friend is experiencing less pain and walking with greater comfort truly makes our day. It sounds like they’ve been super consistent with their daily 20-minute sessions, and consistency really makes all the difference. Thank you for being such a thoughtful friend and for giving us the chance to help!
Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you and your friend continued success, great results, and lasting wellness ahead!
Thank you for sharing your experience with us! We truly appreciate your feedback. It's completely understandable that you're still evaluating the results. Improvements in gum health, such as reduced inflammation, healthier gums, and support for deep periodontal pockets, can take some time and may be best assessed during your next dental check-up. Your feedback is incredibly valuable to us and helps us better understand how our products are performing for our customers. We look forward to hearing about your results after your next dentist appointment!
Hi Sheryl!
Messages like yours mean the world to our team! Thank you so much for taking the time to share your experience with us.
When you start skeptical and end up with 5 different devices and even use them on your horse, that is the highest compliment we could ever receive! You are absolutely right that there is a lot of noise and underpowered "gimmicks" in the red light market, which is why we work so hard to make sure our devices deliver real, noticeable results.
Hearing about your results across the board, from healthier hair and oral care to quick injury relief (saving that finger from a nasty bruise is amazing!) is so rewarding. And knowing it’s helping keep your horse comfortable at the barn is just the icing on the cake! 🐴✨
Thank you for being such a wonderful part of the NovaaLab family and for spreading the word to eight other people. Word of mouth from genuine users like you is everything to us.
Our primary goal is customer satisfaction, and we are delighted that you are pleased with your experience. It means the world to our entire team. Red light therapy devices from NovaaLab have truly been a game-changer, and we're thrilled to hear they've made a meaningful impact. Your kind words and support reaffirm our commitment to quality and care. Thank you for sharing. We wish you continued success, great results, and lasting wellness ahead!
Hi Catherine! Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service. Standing behind our products and providing prompt, helpful support is very important to us, and we're glad we could assist you.
We truly appreciate your feedback and your support. If you ever need anything in the future, we're always here to help!
Hi Andrea! We're very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the experience we want any of our customers to have. We'd really like the opportunity to look into this and help resolve the issue for you.
Please contact us at [email protected] and our support team will review everything promptly and work with you to find the best solution.
Thank you so much for your kind words and for sharing your experience! We're delighted to hear that you've been benefiting from the NovaaLab Red Light Therapy device and decided to purchase the Novaa Knee Ultra.
Regarding the fit, no worries—we'd be happy to help. We'll be reaching out to you via email shortly to assist you with the sizing concern and discuss a solution to help make the device more comfortable to use. Thank you again for your support, and we look forward to assisting you further!
B
Bobby · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
对我的购买感到满意
对我的购买感到满意,它看起来做工精良,质量上乘,从购买到交货都很简单快捷。
NovaaLab LLC 回复2026-07-27
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your purchase and that you found the product to be well-made and of good quality. It's also great to know that your ordering and delivery experience was smooth and fast.
We truly appreciate your support and are grateful to have you as part of the NovaaLab community. If you ever need anything, please don't hesitate to reach out. Enjoy your device, and thank you again!
Thank you for sharing your experience with us, Michelle. We’re so glad to hear that your Novaa Light Pad has helped reduce your pain and inflammation, and that you’re feeling better with less stiffness and discomfort. We truly appreciate your feedback and are happy to know the product is making a positive difference. Wishing you continued health, happiness, and wellness.
Thank you for your thoughtful message and kind words, Richard. We truly appreciate your understanding and are glad our response was helpful.
We're grateful for your trust in our products. If you have any questions in the future, please don't hesitate to reach out. Wishing you continued health, happiness, and wellness.
Thank you so much for sharing your wonderful experience with us! We're truly grateful for your kind words and thrilled to hear that the Novaa Light Pad has made such a positive impact on your recovery, sleep, and overall well-being. It means even more to know that you felt confident recommending it to your dad. Thank you for your trust and support—we sincerely appreciate it and are honored to be part of your wellness journey. Wishing you and your dad continued health and recovery!
B
Beth · 写过 4 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
准时收到
准时收到,没有任何问题,与描述的一样,非常满意的购买。
NovaaLab LLC 回复2026-07-28
Thank you so much for your wonderful feedback! We're delighted to hear that your order arrived on time, everything worked as expected, and that you're very happy with your purchase. Your satisfaction means a lot to us!
Thank you for choosing NovaaLab. We truly appreciate your support, and if you ever need anything, we're always here to help.
j
judy rutt · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
我知道我什么时候会收到我的 Nova……
我知道我什么时候会收到我的 Nova 灯,他们还在我收到产品之前向我发送了如何使用该产品的说明。 公司为我提供的一切都很轻松。 该产品也很棒。 我的背部和肩膀一直很痛。使用红灯两天后,我感到轻松了一些。
NovaaLab LLC 回复2026-07-26
Thank you for your feedback, Judy! We’re glad to hear you received information about your Novaa Light Pad delivery and the instructions for how to use it. We hope you enjoy your device and have a great experience using it. Wishing you continued health, happiness, and wellness.
Hi Karen! Thank you so much for your wonderful review and for being such a valued member of the NovaaLab community!
We're delighted to hear that your Novaa Light Pad has become part of your daily routine and that you've experienced such positive results. It's especially encouraging to know that you've been able to keep your baker's cyst from recurring and that your knees, hips, and other areas are benefiting from regular use.
We love hearing how customers incorporate red light therapy into their everyday lives, and your morning routine of enjoying coffee and reading the news while using your device sounds like a great way to start the day!
We're also incredibly grateful for your kind words about our customer support team and for recommending NovaaLab to your friends. Referrals from satisfied customers mean the world to us.
Thank you again for your trust, support, and for taking the time to share your experience. We wish you continued health, comfort, and wellness!
Hi Nick! Thank you for sharing your experience!
We're delighted to hear that you've already noticed improvements in the inflammation and stiffness in your knees after just a few weeks of use. Consistency is key with red light therapy, and it's encouraging to know that the device has been easy to use and fits well into your routine.
We're also glad you're finding the battery life convenient, allowing you to enjoy multiple sessions between charges.
Thank you for choosing NovaaLab and for taking the time to leave a review. We wish you continued relief and wellness!
Thank you for your amazing 5-star review, Patricia! We're thrilled to hear you're already experiencing less pain and finding your device easy to use. We truly appreciate your support and wish you continued success on your healing journey!
Thank you for your wonderful 5-star review, Jim! We're so glad our team was able to help you get your Novaa Oral Care Pro up and running. We truly appreciate your kind words and are always here if you need any further assistance. Wishing you continued comfort and great results ahead. Make it a great day as well!
L
Laurel · 写过 6 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
该设备坚固且运行良好
该设备坚固且运行良好。谈论结果还为时过早。
NovaaLab LLC 回复2026-07-26
Hi Laurel! Thank you for your review!
We're glad to hear that you're finding the device sturdy and easy to use. It's completely understandable that it's still a bit early to evaluate the results. Many customers find that consistent use over several weeks provides the best opportunity to experience the full benefits of red light therapy.
We appreciate you giving NovaaLab a try and taking the time to share your initial impressions. We hope you'll continue to see positive results as you use the device, and we'd love to hear an update in the future!
Thank you for your support!
S
Sharon · 写过 2 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
很棒的客户服务
很棒的客户服务。 喜欢这个产品。
NovaaLab LLC 回复2026-07-26
Hi Sharon! Thank you so much for your kind review!
We're thrilled to hear that you've had a great experience with both our product and our customer service team. Providing high-quality red light therapy devices and exceptional support is what we strive for every day.
Thank you for choosing NovaaLab and for taking the time to share your feedback. Your support means a lot to us!