Novevio

From the first time

From the first time I used it I loved it stayed cold for a long time great item.

Simon Hague英国 · 写过 2 条评价 · 体验于 2026-07-23 · 发表于 2026-07-23

My wife thinks these are the dogs

My wife thinks these are the dogs, best thing on the market for keeping you cool.

Great product but waited a long time…

Great product but waited a long time for it. Hence 4 and not 5 stars

Delivery updates

Delivery updates, good packaging. No issues with the product and good price .

Good product but lack of delivery information or estimated date at time kf purchase.

Likes. The product Dislikes. Lack of accurate communication no.information on expected delivery , either up front when ordering or until 3 weeks later when I started chasing, by email. Even when chased little useful information was forthcoming on delivery estimates, until I demanded a refund if a delivery estimate date could not be given..which it wasn't but the items appeared, unexpectedly with a week.

Took a while to arrive

Took a while to arrive, arrived in good condition. One of the lids won't screw on so cant use it

Took so long to arrive that it’s too…

Took so long to arrive that it’s too late to get the best use of it! There’s no notification of dispatch and when you get fed up waiting and chase it you just get fobbed off.

Very nice and easy to use and make

Julie Sinclair Stuart英国 · 写过 14 条评价 · 体验于 2026-07-22 · 发表于 2026-07-22

Use another company

Still waiting for my order after a month. Very poor service from customer services with promises that my order is being processed. Asked for my order to be cancelled and refunded but no response.

The shirts are fine no problem good…

The shirts are fine no problem good quality But the company who selling do not communicate two emails sent did not get a reply no tracking sent delivery was to long

VERY SLOW SERVICE

it took far too long for the items to arrive, I almost suspected fRAud and was going to report it to my bank!

It was easy to contact the company…

It was easy to contact the company which was great. They could not correct the error I made, I suspect because of the time difference between me and them. Otherwise, it was fantastic.

Celine Carter英国 · 写过 1 条评价 · 体验于 2026-07-21 · 发表于 2026-07-22

Great customer service and delivery…

Great customer service and delivery came earlier than expected overall fantastic

They took to long in arriving and not…

They took to long in arriving and not very good quality

All went well.

Received fairly quickly- 2-3 weeks

Received fairly quickly- 2-3 weeks- as I wasn’t expecting them quickly because of some bad comments on line. But I have to say I emailed them often and they always got back to me promptly to explain . Satisfied with their service. The goods seem just as described but haven’t yet used them on a hot day!

Excellent product but takes a long journey to get here .

Love the idea and concept of this product, sadly they took a long long long time to arrive (yesterday) as everyone is aware the extreme heat is passing now so could have done when a month ago. Product is good quality and does work so apart from delivery times, yes I would still recommend this product. 🙌

They actually work

They actually work unlike the handheld fans advertised on various platforms

Easy to do

Easy to do, delivery was quick payment was simple

Very pleased with vacuum bags

Very pleased with vacuum bags, king size quilt in one & pillows in the other. All shrunk down and stored. Would recommend these as they’re good quality