Novevio

Very slow delivery

Very please with top I ordered but at the time of ordering didn’t realise it was shipped and made in China and delivery was very slow

The product is good but the delivery…

The product is good but the delivery time is to long.

Very good

Very good, but seemed to a long for delivery

Delivery time

Mainly the long delivery time is unacceptable, I placed an order on 21 June and received it on 20 July. I would not order again. However I did get quick responses to my requests on the expected delivery time.

Paul Heptonstall英国 · 写过 6 条评价 · 体验于 2026-07-21 · 发表于 2026-07-21

I would have liked more choice over the…

I would have liked more choice over the colours as I would not have chosen white as a colour choice Overall the shirt I have worn today has been comfortable especially as it has been another warm day here

Order process

Email acknowledgement of order but no follow up with regard to delivery time, date of receipt etc. Long delay for delivery

My Lucy Like cit at first but she has…

My Lucy Like cit at first but she has started to lie on it

Fantastic to deal thanks again 👍

Anne Dunlop英国 · 写过 12 条评价 · 体验于 2026-07-17 · 发表于 2026-07-21

Great Customer service

I was starting to worry about delivery of my order so emailed the seller. The customer service was excellent and assured me that delivery was imminent and exactly 2 days later my order arrived. Everything was perfect and extremely well packaged. Very pleased with the transaction and the quality of the item.

Towels came in a lightweight container…

Towels came in a lightweight container which has a handy clip on it. They work well. Delivery took nearly four weeks which was disappointing.

John Hart英国 · 写过 5 条评价 · 体验于 2026-07-17 · 发表于 2026-07-20

Check Charges

After placing my order I discovered that an incorrect amount had been debited from my account. After raising the matter my account was credited with the overcharge after a few days. One of the items was broken, disappointingly. It was difficult to track my delivery because I did not know which courier company was being used.

It took so long to be delivered I…

It took so long to be delivered I didn't think it would be but quite happy with the item

The tops are not true to british…

The tops are not true to british sizes.ive got 2 of no use to me. They are very smalli ordered 5xl thinking they would fit but far to small.i gave 1 to my daughter still a little tight but wearing it .i cant get it on.am i ablebto return them 2.

Cooling Mat

The cooling mat only just arrived yesterday so not had time to use it for my dog, but it looks nice.

The service was first class the staff…

The service was first class the staff were polite and very friendly and efficient

Great product

Great product, quick delivery.

Whilst sitting in my house I did not…

Whilst sitting in my house I did not know I had my delivery. Doorbell works and as was in a knock on the door would been good.

angelika messenger英国 · 写过 4 条评价 · 体验于 2026-07-17 · 发表于 2026-07-18

This towel really works!

This towel really works again and again! Highly recommend. Sadly, way too slow delivery time.

Dog Cooling Mat

Just as described, reasonable price and arrived quickly. Ideal size for small dogs and has definitely helped our maltipoo when the temperature has been high.

I am very pleased with my order well…

I am very pleased with my order well made and quick delivery