Novodiva（novodiva.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 92 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 52% 的差评；近 12 个月新增 23 条。数据最后更新于 2026-10-24。
I wrote a review on here after receiving a plastic dress that looks like a bin bag and they emailed me and said if they refunded me $15 would I take it down… I said yes hahah (was never going to delete it) and they said ‘ok refund processing delete please’ how are compans allowed to do this?
DO NOT ORDER from this site NOVODIVA .IT’S A SCAM!!!!!!!!!!!
I wish I can read the reviews before I buy the items here. DO NOT BUY the items on this website.The site is so big ,I buy size S but look like M. Then I want to return ,but they will offer refund $3 and just keep the item,or another choice is 25% discount next purchase,if return items- I must pay the fee .It is very expensive because they r from china This is really SCAM.- the item is not quality and wrong size .When you buy it,it mean throwing money away,loosing money Customer Service is so bad,I email to them ,3 days later to receive the reply First time and last time - this company can’t develop,you just cheat the people only 1 time You will close the door soon
I second the passive aggressive emails. I never received the item I ordered. SCAM. DO NOT order from them.
The ad of the skirt shows a beautiful cotton fabric, what I’ve got is a horrible bathing suit fabric. But not only that, I notify them that I didn’t want the skirt before they’ve sent it but they sent it anyways. I didn’t check on time that it was a Chinese store, I will NEVER order clothes from these Chinese stores, this was my last lesson to learn that the picture is completely different from the item they send. Not anymore.
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
0 stars. The items look NOTHING like the website. Had to pay return shipping to China...still waiting on refund! Total scam site, items from amazon and sheen are WAY better.
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
A complete scam. I received the wrong item and the client service refused to refund me or have it back, sending passive-aggressive emails in turn. Never again
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
i ordered a skirt and top 2/12/2025 for a trip i planned for 3/4/2025. when i had not received the order by 2/19/2025, i emailed them. was assured i would receive it in time for my trip. i received the order 4/3/2025. the product was cheaply made. HORRIBLE. Now i want to return...no response from them
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
DO NOT ORDER FROM THIS COMPANY! Novodiva assured me that my package was delivered to my secure postal station on March 11,2025. (I ordered the item on February 2, 2025 !!) It never arrived, even though Novodiva said it had been delivered to me. I filed a complaint with the USPS and they tracked the tracking number to an entirely different address- I called that address and they never received any package at all. This is a scam! The Postmaster General explained to me that "Novodiva probably had no intention of sending you anything, but they did take your money." I have contacted the Attorney General regarding Novodiva International Mail Fraud, International Wire Fraud, International Credit Card Fraud. Hang on to your $$, don't try to shop here!!!
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
I decided to give you one more chance since you guys reply to the bad review that I post in this platform and I still waiting for the response, I place an order last January 22 and I also paid for express shipping,it was supposed to be delivered the same week but it didn’t arrive until march 1st or at least that what the company says because I never received my package!!!! I lost my whole money and I being trying to sent emails and the company never reply, this is just unacceptable!
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
TERRIBLE!!!! I wish I had searched for reviews before I ordered what looked to be a super cute outfit on Pinterest. The clothes look nothing like the picture. The sizes are way off and the top I ordered smells like mold. I requested to return and they offered me $5 in compensation And would not provide the return address so that I could check the shipping price which you have to pay if you make a return. It’s total crap. I will never order another thing from a company in China. They hide this fact as the return address on the package was actually in the US.
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
AVOID AVOID AVOID!!!! Clothes are nothing like the advert and sizing is bad. Returns have to be sent to China even though they came from a UK address. Companies like this one should be banned from facebook
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
If there was a way of giving 0 stars, I would! Pictures look absolutely nothing like the clothing they ship to you. They hide the fact the clothes are coming from China on their website so I made the mistake of assuming it was US based. Horrible customer service too, no number on website; just an email to communicate any issues you have. When you try to return the package, they make you pay for international shipping to China (I’m in Canada) and you have to regularly check up on your refund/return status. So, do yourself a favor and do not waste your money, time, and energy on this seller! Beware and spread the word.
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I wouldn't give this company even 1 start. It is terrible, I received the package on Saturday 3/01, more than a month after I ordered. The party that I supposed to use the dress was on Friday 02/28, thus I did no need anymore. Also, I cannot keeped it because the size is wrong, is the doble of my size, even though I used the chart on the website, the quality is terrible and the dress I received is totally different that the one showed in the website. I think this is a fraud.
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
DO NOT BUY!!!! Bought a dress which came and looked nothing like the picture. Asked for the return address in which they sent an email back persuading me to keep the dress. I insisted I want a refund which I have not yet received. I have sent multiple emails which they do not reply to.
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
I ordered some dresses and because of delay delivery I cancelled the order before shipping, I sent many emails to be sure they confirmed my order cancellation and after three weeks when I followed my refund they said the order was delivered. I suppose it’s a scam website to stole your money! Never ever waste your time and money.
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
DONT NOT BUY FROM THEM. The dresses look NOTHING like the images . A complete rip off and the quality is beyond shocking . Absolute scam
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
I have been repeatedly sending emails to inquire about my package's whereabouts and estimated delivery time. Unfortunately, I have received no response and feel completely ignored on Instagram and Facebook as well.
Hello, We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I am continously sending them emails but they are not replying about refund so far
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Buyer beware. I purchased a pair of pants from this company online. The pictures looked amazing. However, when I received the produce, it didn’t look as shown in the pictures. I received the pants and I immediately sent an email to this company to start the refund process. This company offered me $5 and a 20% coupon to shop on their website again. Please read their statement that was emailed to me when I requested a refund. Keep in mind that the $38 pair of pants were not as pictured in the photo. I will donate the item. However, I don’t want anyone else to waist their money with a company that isn’t up front with their return policy. Dear customer, We can refund you full amount of the items after you return back it , but you should pay for the postage. The postage is very expensive,we do not recommend it. and if there is customs problem , the customs fees also very expensive .we will not responsible for it ,the package may be returned to you. We can refund you 5$ as compensation at most and you keep the item,is it ok? This company should be upfront about their return policy.
Hello, We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
共 92 条符合条件的评价
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