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家居与园艺

Ode à la Rose

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200 条评价

4.5200 条评价
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关于 Ode à la Rose

数据更新
网站
odealarose.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
95%(21/22 条)
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商家自述

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.

以上内容由商家自行提供,未经平台核实。

Ode à la Rose靠谱吗?

Ode à la Rose(odealarose.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于家居与园艺分类,口碑优秀。86% 的评价为 4 星及以上,8% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning flower arrangements, noting that products look exactly as pictured on the website and arrive remarkably fresh. People also deeply appreciate the prompt and reliable delivery service, alongside incredibly helpful features like receiving a preview photo of the actual arrangement before dispatch. Some reviewers were not happy with occasional delivery delays or situations where orders failed to arrive on the scheduled date. Additionally, a few customers noted receiving wilted flowers or specific arrangements that did not look as vibrant and robust as advertised online.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Wilted and spotted roses

A friend sent flowers to my dad as a gift. They arrived with the centerpiece roses wilted and full of brown spots. I contacted customer service, which promptly replaced the bouquet. The replacement was worse - not only were the large yellow roses wilted and full of brown spots, but so were the smaller white ones. We cannot recommend your floral service and would advise against anyone purchasing from you.

Excellent service from start to finish

Excellent service from start to finish! 🌸 Everything was handled perfectly. I received an email confirmation and was kept informed, and the bouquet looked exactly like the one shown in the photo — beautiful, fresh, and carefully arranged. It’s always a pleasure when what you order online is exactly what you receive. Very reliable and professional service. I would definitely order from them again and highly recommend them!

I purchased the recommended vase size…

I purchased the recommended vase size for the 24 stems that ODE sent to my daughter for her wedding anniversary. The vase was too big so the stems stood sloppily in the vase. Although the individual stems were pretty, the arrangement was disappointing. I would not order from this florist again.

Ode à la Rose 回复2026-09-04

Hi Terry, We’re sorry the arrangement didn’t look as expected once it was placed in the vase. We intentionally leave the stems a little longer so they can be trimmed upon arrival and then recut every few days, which helps the flowers continue taking in water and can extend the life of the bouquet. Depending on how much is trimmed, the flowers can sit quite differently in the vase. That said, we understand how disappointing it is when the finished arrangement doesn’t look the way you expected, and we appreciate you sharing the feedback with us. Best, The Ode à la Rose Team

We recently sent our uncle a flower…

We recently sent our uncle a flower arrangement. We arrived 2days later. All of the flowers were partially dead even though they were sitting in water. This was a very special bday for him, and we are deeply disappointed.

Ode à la Rose 回复2026-09-03

Hi Marcia, we’re very sorry to hear this, especially given that the arrangement was for such an important birthday. This is certainly not the experience we want for our customers or their recipients. We’ll be reaching out directly so we can look into the order and assist.

Not even close to the picture online

the flowers that our birthday girl received where not the same or even close to the ones we purchased on line.

Ode à la Rose 回复2026-09-04

Hi Leighan, We’re sorry to hear the arrangement didn’t meet your expectations. While our bouquets can vary slightly based on seasonal flower availability, we always aim to stay as close as possible to the overall style, color palette and value shown online. We’ve reviewed the arrangement prepared for this order and would be happy to look into your concerns further. Please reach out to us at [email protected] with your order number so our team can assist. Best, The Ode à la Rose Tea

I am so glad I came across your web…

I am so glad I came across your web sight. The flowers I sent were for my daughter in law and her sister (twins) who had a birthday on Saturday and would be together. They loved them and when my son sent a picture after they arrived I loved them too. It was made special by being able to add such a pretty vase to the gift. You made my experience so comfortable by being helpful and thoughtful in our conversation. I made the call on Friday for Saturday and was thankful that you were able to accommodate. I had to change the location as they were going to be in Montgomery, TX for their birthday originally. I don’t think you deliver there though. So when their plans changed mine did too and I cancelled the first order and found our store. And the rest is history. Thank You!

Bouquet delivered 3 days late

Bouquet delivered 3 days late, missed the occasion

Ode à la Rose 回复2026-09-01

Hi Chad, We’re sorry to see this review. We took a look at the order information available to us, and our records show the bouquet was scheduled for delivery on the 28th and was delivered that same day. We’d be happy to look into this further in case there’s additional context we’re missing. Please reach out to our customer service team at [email protected] or 646-660-5281 with your order number, and we’ll be happy to review the details with you.

Ode to Excellence

Customer service was excellent—there was a snag in delivery (due to unforeseen rules at place of delivery) and it took a few hours for the flowers to reach the recipient. “David” explained the situation and reassured me that the bouquet was wrapped to keep moist and would last, but if it didn’t, Ode would redeliver. It was, in fact, fine and the recipient was delighted with the bouquet.

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