Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently.
Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
False advertising. Ring was made of copper, gems were fakes.
Olivenorma 回复2024-06-20
Dear customer, thank you for taking time out of your busy schedule to write to us.
Really sorry that the item couldn't meet your expectation. To be honest, our products are good quality with competitive price also get well feedback in the market.
However, your kind opinion would be much appreciated. We will submit this to the supplier for further improvement.
If you are not satisfied, you can return it for full refund or exchange it.
Thanks for your understanding.
Have a nice day.
I love there product the only reason I give them a 4 star is because the chain was small ....if the chain was a little bit bigger I would have gave them a 5 stars guaranteed
Olivenorma 回复2024-06-20
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
We will submit this to the relevant department for further improvement.
Wish you a great day!😊
I initially rated them 3 stars, but after my finger turning green less than a week after wearing the ring I purchased from them, AND the fact that I've also already lost a stone... ONE STAR!!! Would give them ZERO if I could!!!
Olivenorma 回复2024-06-19
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Could you please contact us via Facebook messengers or Email address [email protected] with the photo the item you have received？
We will try our best to follow up with your order issues and solve the problems accordingly.
Please rest assured that we are a responsible seller and we will not let our customers lose.
Sorry for any inconvenience caused.
Thanks for your understanding.
The ring looks fake. Looks nothing like the picture. I would like a refund please.
Olivenorma 回复2024-06-10
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Really sorry that the item couldn't meet your expectation. To be honest, our products are good quality with competitive price also get well feedback in the market.
However, your kind opinion would be much appreciated. We will submit this to the related departments for further improvement.
Could you please send us the picture of the item you received?
Then we will help you check it.
And we have sent you the message via your order email，please check it.
Thanks for your understanding.
Have a nice day.💖💖
The stones are fake the pyramids are fake.. they not only would not refund my money but they wanted to give me coupons. This whole store is a scam. Remember you get what you pay for.
Olivenorma 回复2024-06-10
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Really sorry that the item could not meet your expectations. To be honest, our products are good quality with competitive price also get well feedback in the market. However, your kind opinion would be much appreciated. We will submit this to the related departments for further improvement.
We have refunded the money according to your request on May 19. Are you dissatisfied with other aspects?
Thanks for your understanding.
Have a nice day.💖💖
Again the ring is not the color in the he picture..it was pink not purple.
Olivenorma 回复2024-06-05
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Kindly remind you that colors on your computer monitor may slightly differ from actual product colors due to the the inevitable differences in monitor type and setting.
We have refunded you according to your request. Do you have any other questions about your order? You can contact us by Email address [email protected]
Thanks for your understanding.
Have a nice day.💖💖
Thesilver on the ring has turned.. this was and it's disappointing.
Olivenorma 回复2024-06-05
Dear customer, thank you for taking time out of your busy schedule to write to us.
We suggest taking a shower and sleeping without wearing jewelry. Avoid touching water, oil, or sweat to better maintain color and protect jewelry.
Have you been exposed to water? Could you please send us the picture of the ring you talking about? Then we will help you check it.
And we have contacted you via email，please check it.
Thanks for your understanding.
Have a nice day.💖💖
I haven't received my email but yall said it should be there 3 hours ago
Olivenorma 回复2024-06-03
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
We checked that you submitted two orders, one order has been paid, and one order is in the shopping cart waiting for payment, so you will receive a prompt message of unpaid.
Please don't worry, we have removed the order in the shopping cart for you and will send your other order as soon as possible.
In addition, we have sent the order details to your email, please check your email.
Thanks for your understanding.
Have a nice day.💖💖
Gave this place over a week ago and I haven't heard anything from them. Not a confirmation email, not an email receipt, nothing. Don't give your money to these scammers
Olivenorma 回复2024-05-30
Hello, we're so sorry for any unpleasant experience.
Generally speaking, after placing an order, you will receive an order confirmation email in your mailbox, if you have not received it, please check your spam or you can contact us to check it for you.
Please contact us via Facebook messengers or Email address [email protected] we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
Could you please send us the picture of the item you received?
Then we will help you check it.
If you are not satisfied, you can return it for full refund or exchange it.
Thanks for your understanding.
I am in awe of the quality and detail that every piece of Olivenorma has.
Do not hesitate in making a purchase because you will end up loving everything!
Olivenorma 回复2024-05-23
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Love olive norma and their products, my current favorite is their turquoise hoops! I have sensitive ears and they are wonderful and do not bug me at all!💕
Olivenorma 回复2024-05-25
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
I have a variety of gemstone necklaces and mala beads from Olivenorma, and I'm so in love with each! The gemstone quality is top notch and the craftsmanship in the jewelry pieces is so well done. The colors of the gems are vibrant and the pieces are so beautifully put together. I love looking through the Olivenorma site to see all of the beautiful new pieces they have.
Olivenorma 回复2024-05-25
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Great company and great products! I have bracelets and a necklace from them and I always get lots of compliments when I wear them (which is all the time). Quality of the crystals is very good and their team is great and supportive to talk to!
Olivenorma 回复2024-05-23
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Their products are of excellent quality and their service is wonderful! And I LOVE the variety of their products. Highly recommend to check out their website.
Olivenorma 回复2024-05-23
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
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