Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently.
Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
What I ordered and what I received did not match whatsoever. It was supposed to be a set but both pieces were different sizes and the product did not come in and look as advertised at all. Connected with customer support but they said it was an issue with the producer. They refused to send me the true product of what I ordered and didn't give me a full refund. Tried to post a poor review on their site foe the product and they never published it.
Ordered ring never received them and they never sent it to post office this is a joke don't buy from them
Never received and was never shipped they r a joke don't waist ur money
Olivenorma 回复2023-03-28
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
item came as described. looks good and the people really liked it. shipping is a bit high and delivery times could use some improvement but would buy from again in the future!
Olivenorma 回复2023-03-28
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
I ordered from this website and never got my items. When I reached out they told me that the items were delivered. I checked my neighbors and “around the house” for said items and never got them. When I sent an email inquiring where the $150 order was, I was told to get delivery information from the shipper and then they would refund/resend items. The packages were supposedly delivered by DHL but I never got them. I will never order from them again. Terrible experience and lost not only a lot of money, but these were Christmas gifts that never came.
Olivenorma 回复2023-03-28
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Still waiting... this company created a shipping label but has never shipped the item. Do they think we are all fools?
Order at your own risk!
Olivenorma 回复2023-03-28
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I ordered and paid for a ring set. They will not send me any shipping updates and it is impossible to speak to customer service. I finally got a response to the many emails I sent telling me that the item is unavailable. I tried to get a substitute or refund, but no response. However, if you leave something in your shopping cart, they contact you right away and ask you to check out. I will never order anything from them again. I am going to report this to the BBB and hopefully they will investigate. Automated responses and scam site.
I got 3 owls and they are exactly what I was expecting. Beautiful and well worth the money. Package took a while to get here so they company should change their expected delivery dates. Still worth it though.
Through, 'BUDDHA STONES' - my world has been enhanced; my Peace has been given balance. The items I received, very well packaged, and delivered in prompt shipping as I wished. Only good luck shall follow, within; if you are without do find an item of focus. You will love it, I've established a number of affinities with serendipity; Blessed Be Twenty Twenty Three. Thank you- Lord Budda, ta Olive Norma. Gr8 Gd' Luck. AAAAA~☆☆☆☆☆~♡♡♡♡♡...
I ordered “ Jade Copper Abundance Prosperity Adjustable Ring - Copper” but the colour of the ring is not the same as in the picture. I’m so dissapointed. I don’t know why it’s too far from the picture.
I ordered a beautiful lapis lazuli orgone pyramid for my boyfriend, it took 6 weeks to get here and I paid for express 5 day shipping? And, it was not what I ordered...and, it was for someones daughter according to the engraving on the bottom. It was ordered Dec 17th, I still dont have the correct item and get the run around on its shipping status. In all honesty, I will never order from this company again. The customer service is horrible, and their email replies are auto generated, so you never get to actually converse with a human being
TERRIBLE company! I ordered a ring for my son for Christmas, placed my order on 12.14.22, never received the ring. I’ve been emailing with “customer service” for almost 2 months and all they say is “we’ll check with the carrier” and continuously give me the runaround. My son still asks if his ring came yet and it’s breaking my heart. Seriously awful company and deplorable customer service.
I ordered 3 bracelet and 2 rings for myself and my daughter, we loves it, very beautiful and high quality stone/beads. highly recommended. will order more. really glad I found this website.
I was looking for something special to commemorate our vow renewal and decided on a ring. I wanted something that wouldn't necessarily last a lifetime but was perfect for the now. In a couple of years I may change my mind and want something totally different. The "all seeing eye" ring I chose is perfect and stands out like I hoped it would.
My husbands ring however was too small so I ended up with both rings...how lucky!
Buddha stones and olivenormaeally great with my new bracelet from…
Really great with my new bracelet from bouddha stones great with odorant oil in my volcanic bracelet the best odorant gift! Thank you olivenorma for the description of aol duo de magnificiant kind of stones...really appreciate it!
I would give this site NO stars! I ordered 3 Moldavite bracelets, THEY ARE GLASS!!! NOT REAL AUTHENTIC MOLDAVITE!!! they came in a cheap plastic bag with Chinese writing.
Olivenorma 回复2023-01-13
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I have never been on this companies web site, however someone stole my information and tried to purchase something. Thank goodness that my bank caught it and declined it as a fraud attempt.
Olivenorma 回复2023-01-13
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.