Onesixthkit

My 1st email to him is just one word “No” Then he wrote an essay complaint I was rude and start to bring stories up. For god sake I just told him No and he knew it So after some stupid conversation I told him that I will not take any order from him again but previous preorders will be fulfilled Better don’t waste time with such people if he don’t understand what is a NRD for preorders. Yeah no harm to ask, but a polite unreasonable demand is really disgusting, read his racist comments above in a super friendly way then you know why I close his account, can you see how ugly he is? I told him in the email that previous preorders will be fulfilled, and what he say here? For the reason I am in china? And about I threaten him to post the conversation? He bought up that “he saw my post in my group the other day about how I piss off my customers” he’s pretty much enjoying my group so I invite him to share this conversation to show people how rude I am Update: i ensure him previous preorders will be fulfilled, I even posted my words here, he still place a PayPal dispute over his NRD A NO to his unreasonable demand can come this far, amazing

He lost some part with his figure that ordered from us years ago. He ask for my help, i told him we can't help, he keep asking for supplier info, ok i gave to him but then he can't reach them. So he keep bugging me again until i told him he's creating trouble for me, i won't ask for replacement from supplier after years. He said I am rude and threaten to tell his follower about how rude I am, as he claims himself "BIG COLLECTOR" So i ask for his premission to share this story under his name, i propose to share the whole email conversation, but he rejected. He prefer to damage us as somebody hidden in the shadow because I rejected his UNREASONABLE DEMAND

we made him one exception before then he thinks we can always waiting him for months. horrible customer service because we reject his unreasonable demand?

in Feb 2024, his order returned due to incorrect shipping address In March 2024, we sent him new tracking and tracking record shows delivered By the end of the month, he sudden come back telling us he never receive it, and claims he did not receive any message from us He file paypal dispute immediately, end of story ----------------------------------------------- Item was never delivered . You did not answer last email ------ Original Message ------ Received: 01:19 AM CET, 03/25/2024 From: "onesixthkit" To: "'olivier Delaere'" Subject: RE: RE: RE: OneSixthKit - Order Update 95984 I don't know whats going on here We reply to all your emails and you claim we don't reply you: New tracking CM523692705DE It was delivered on 16 march and you raise a claim 10 days after? -----Original Message----- From: onesixthkit Sent: Friday, March 8, 2024 11:38 PM To: 'olivier Delaere' Subject: RE: RE: RE: OneSixthKit - Order Update 95984 We arranged re-delivery on 1st March, still waiting for info from the courier company I just dropped message to them, awaiting for their reply tomorrow, latest on Monday as I am not sure if their "return specilise agent" will work on the weekend or not Kit

When he ask when can we get him the replacement part, i told him "next week" then he demand us to provide exact date we can get it because he waited for long time, he said it is my responsibility to get him a date. Told him i don't have a crystal ball, he then call me bloody loser and file paypal dispute. Paypal request him to return the figure for refund. Today he uploaded a fake tracking code on paypal, end of story. I did offer him chance to settle the issue, my offer still stands for today.

April 2024 - He cry for updates, then place charge back with his bank for the non-refundable deposit, paypal of coz took our money with a dispute fee July 2027 - He came back pretending nothing happened before, he ask to reactive his account and to restore his order, because he BELIEVE that his bank didn't return his money in April We showed him paypal refund transaction ID, he demand us to investigate with paypal why his bank didn't return the money while he CANNOT provide any proofs He said we took his money and banned his account? The truth is he charge back his ONLY open order, we even being charged dispute fee. He demand to restore his ONLY open order which is the INART BATMAN ALL IN version AFTER he charge back the order So let's quote his emails as well: -------------------------------------------------------------------- 7th July - Hi Kit, I understand Pre-order delays. I didn't understand at the time that you get so many inquiries involving them. I respect your decision if you don't want my business. I do however have an active pre-order with you and would like to still be able to see my account/purchase history etc. please. <-- The chargeback order he said ---------------------------------------------------------------------------------------- Hi, With respect, my order should still be active. Neither PayPal or my bank issued me any sort of refund. I have included a capture of my pre order fir the Inart Batman /Bruce Wayne deluxe set. <--- WTF? He charge back the NRD with bank and few months later he come back telling you he BELIEVES theres no refund from his bank, so his CHARGE BACK ORDER SHOULD STILL BE ACTIVE ---------------------------------------------------------------------------- I'm not sure what I ever did to you for you to treat me this way. I'll follow up with paypal and my bank. If you would just check your records on the date in May that I gave you, the 6th I believe, you'd see that I'm correct and not lying. You have taken much of the enjoyment out of this hobby. You are really a bitter person at heart! ^^^ Who care if he lie or not? it's his own business with his bank, he logically use this as a reason to "restore his order which he has taken back the deposit by his bank" This is one of the most ridiculous case I have been dealt with. He must be proud few months back when he was successful chargeback his deposit. Few months later he come back pretending nothing happened, try to lure me restore his order, because he finally seeing the market price now on 22nd July, he revised his review 5 times today, he still saying we "stolen" his money, i do suggest him to provide proof how the F we stolen his money while it was him placed bank charge back over paypal and i have showed him the paypal refund transaction ID, i don't understand how hard to understand it for people whos IQ over 20?

Wonder why people not dare to use their real name when they try to rant a store This man ask for updates, I told him the reason of delay which was provided by manufacturer. He insist this is “My job” to get him exact schedule, sounds like we are the manufacturer? So I told him this is subject to the manufacturer, not my call, he may contact the manufacturer directly on facebook or Instagram if he request for addition information which is OUT OF OUR HAND We have clear policy statues about preorder delays, he is clearly making unreasonable demand and he also said he will make sure he won’t order from us again, so I do him a favor to close his account, in case he forgot about what he said, in future On my last email to him, I said "For existing orders surely we will fulfill it, that’s my job" But he post here saying we stolen his money I guess this is the reason he will NEVER use his real name because he's just full of bullshix EDIT: He never respond to his lie about we stolen his money since he edited the post. The whole story is posted and he never deny about it. Yet we shipped his order and he received it wtihout hesitate, he could have rejected the package but he choose to keep it with his lie, pathetic