Optima Tax Relief

感谢您的反馈。很高兴听到我们的团队在引导您完成流程时提供了有益、耐心且专业的帮助。我们理解税务问题可能颇具挑战，也感谢您信任让我们为您提供支持。

Thank you so much for your kind words! We are thrilled to hear that Andrew was able to walk you through the process clearly and make you feel informed and comfortable every step of the way. His helpfulness and courtesy are a true reflection of the care our entire team puts into every client interaction. We will be sure to pass along your wonderful feedback to him! We share in your hope for a great outcome and want you to know that our team will be working hard on your behalf every step of the way. Thank you for trusting us!

Thank you so much for this incredibly heartfelt review and for your loyalty to Optima over the years! It means the world to us to know that we were able to step in and provide the relief you needed from the IRS, and that our team has been by your side every step of the way. Guiding our clients through the resolution process with care, responsiveness, and dedication is exactly what we are here for. We are so glad to hear that you can rest easy knowing Optima is in your corner, and we will continue to work hard every day to earn that trust. Thank you for allowing us to be a part of your journey!

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our Executive Review Board Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Thank you so much for taking the time to share this and for your loyalty as a client since 2018. We are truly sorry to hear that your experience getting your 2023 and 2024 tax documents completed was not up to the standard you deserved and we sincerely apologize for the frustration and delays you experienced. That is not the level of service we strive to provide and your feedback is something we take very seriously. At the same time we are so incredibly proud of Omar and the determination he showed in making sure your paperwork was completed so you could move forward with your masters program at the University of Phoenix. That is truly meaningful and we could not agree more that he deserves every bit of recognition coming his way. We will make sure Omar knows just how much his hard work meant to you. Congratulations on your masters program and thank you for your continued trust in Optima Tax Relief!