Create Online Ordering Websites & Native Apps with drivers tracking for restaurants, stores or any start-ups. Call (USA)888-443-6203 , (Germany) 4917684043301
Ordering.co - www.Ordering.co Reviews（ordering.co）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 5 条。数据最后更新于 2026-09-07。
eat-ezy has been with Ordering since Dec 2019. We have found them to be very helpful and courteous at all times. In the last few weeks we upgraded to their new Web21 platform and have had nothing but good comments from our all our partners. Customers, businesses etc. As usual Ordering representatives helped with the process and offered suggestions and hints. A very pleasant experience and a group we at eat-ezy would thoroughly recommend.
I recommend these people❤️ they are excellent at what they do. excellent tools. 10/10 support. quick response💪 ordering.co❤️ the best I've ever seen. I have had bad experiences with 2 companies that offer the same service and lost a lot of money. but I've been ordering for 2 years now and the experience has been phenomenal. They have met my expectations.
Good Software & Support. I switched to ordering about 8 months ago. I am very happy with the lifetime package and is saving me alot of time now it is setup! The integration with Zapier is fantastic and saves me so much time each week in admin work. The support for basic tickets is very fast and efficient. Sometimes difficult tickets can take longer to resolve. Priya does a fantastic job at keeping more infomed and coming up with real solutions. Luisana is also extremely helpful. The React website and apps are nice to use. However I still believe there are a few bugs & features that need to be fixed to make the sofware 100% perfect however if you have some extra money to spend on custom work this should't be a problem. I will be a loyal customer for life and looking forward to the new features that are going to be released. Thanks Ordering!
Worst ever service and support from the… Worst ever service and support from the company they take money and bully you.. CEO will bully you on the call saying no one has in this world like him and his product which is out dated which never works properly.. if you ask for help they will ask you to pay.. our 4600$ have gone without even have a product.. specially during the pandemic this is the utter waste company please dont even think of signing up with them.. Worst support, worst company, worst product.. i wish i had seen the reviews before signing up with them.. they say bigger client is working with them.. but i see only 1 or 2 who is working bcoz they are only white label product.. tech support has so much attitude.. dont waste your hard earned money with these people.. Mr Alonso needs to learn how to respect people.. he thinks he is the best in the market in terms of technology.. he takes money and bully people and even the Sales guy Mr Priya Barta one of worst person whom i have ever seen.. they took 6 months to make one business live.. even after 6months when you ask them about the update Mr alonso says if you find out some cheap software developer who will develop for you cheap stuff.. that means apart from Ordering.co no company does good software thats wat he means.. when we say we arent happy anyone they wont even revert you for refund.. our money is looted and 6 months time is wasted... dont even think of taking a software from them... they are literally waste.. i guess all the reviews are here waste.. genuine ones are very less you can see... The number which i have given is right and have proof Mr Patricio have messaged me on whats app yesterday and he did asked me about the problem.. number email id and number are here (+18102894398) if required i can even add the screenshot here.. so this show how genuine ordering.co and their team in answering the problem.. please stop bulling and faking people with the name of solving a problem we have lost $4600 and specially during the pandemic and the team doest bother to even ask are we coming or not. I dont Understand why Mr Alonso is flagged my review in trustpilot... if he is genuine he wont be doing this.. he is given me offer for refund over a video call where i denied and he is trying to play smart and bulling over a whatsapp.. I see Bad reviews as been flagged by mr alonso people can see live last two reviews.. its an alarming to users how they really bully.. I really dont understand today 1st of august, 2022 even today i dont get any response from the company. -------------------------------------
Hello Chandru, (Update 12th of September, 2022). Once again you have added incorrect information. We (the Support Team at Ordering) work from M - F from 9 am - 5 pm time of New York all year long. We have been replying always to your tickets, request, and questions. We will quote our last response: "We want tell you kindly with due respect to your company that you do not have availability of our service for the technology because you paid only around a 70% of the 100% of the price of your system and never paid the rest of it." "Not paying for something is not a bug, or technical problem. By definition is a breach of an agreement that your Indian company had with (Ordering Inc. USA) signed." In short, you tried to scam Ordering by requesting a refund after months of use and hundreds of orders with thousands of rupees in transactions. Our legal team has the videos of your orders, database, and transaction number. Our support team can show the material of the investigation to you at any time, simply contact us at [email protected] We are glad to assist, and we wish you as always all the best! The Ordering Support Team -------------------- Hello Chandru, (Update 1st of August, 2022.) You have updated a review which states untrue facts. Kindly and respectfully, we ask you to read the answer below. We have given you all options to talk to all the directors of our departments (COO, CXO, CFO, and CPM), and we do not have any contact from you so far. We want tell you kindly with due respect to your company that you do not have availability of our service for the technology because you paid only around a 70% of the 100% of the price of your system and never paid the rest of it. Not paying for something is not a bug, or technical problem. By definition is a breach of an agreement that your Indian company had and us (Ordering Inc. USA) signed. We are glad to talk to you, and to help you. We wish you all the best always! Thank you Your Ordering Support Team. ------------- Hello Chandru, Thank you very much for your review, and we are always happy when our customers give us feedback. Currently, your system is not online because you decided not to complete the payment plan that you have activated in the past. Your system worked without any problems when you were paying for the services, and thousands of orders were created on your platform without any issues. If you prefer, we can send the reports of the orders placed that corroborate the perfect functioning of the system we provide. We are always glad to give a refund as per our refund policy within 15 days after your purchase. Unfortunately, you decided to ask for a refund after five months (160 days) of usage. If you need any other help, please use the following link to contact us: https://www.ordering.co/contact-ordering - You can book a video call. - You can contact us over LiveChat. - You can book an onboarding meeting. - You can contact us over WhatsApp and SMS. We are always glad to help with any issue or problem you have. Your Support Team at Ordering
Helped quickly and efficiently, thanks for the support!)
Yair and other team helped to solve the issues. Good company.
The support engineer Elliot is just super amazing. He is patient and always reliable. anytime I am impressed
Great product and super flexible. Support team are friendly and helpful too.
I trialled this product, but we were unable to use the third party payment processors available where I am based so had to cancel. We got a full refund and should we manage to move forward with the project in future, we would look to use ordering.co as their technology and approach is cutting edge, it wasn't just right for us right now!
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Hello dear Constantin, We hope our message finds you well. As always, we Founders and the customer service and support team always reply right away when our customers feel unsatisfied. Thank you very much for your feedback! Every single feedback makes us better. We are happy you decided to post your concerns here. Indeed, our customer service is one of our central values in Ordering. Allow me to reply per point: 1. Integration for a new payment gateway with saving cards features. We have two prices here: - 1499 USD for a new payment gateway with a direct integration without saving card features. - 1999 USD for a new payment gateway with direct integration with saving card features. We explained during our sales calls with our team that you have paid a different fee, and we offered to charge only the difference, also offering a discount on top of it. You refused, unfortunately. 2. Our gift of 4999 USD for a lifetime license so you can continue your business. We find it very sad that you misuse our intention of giving you new technology (including the ReactJS Ordering Website and the new Native Ordering Apps). I, as Founder, have never forced the offer on you. The proposal was gladly taken by your and your team. If you remember well, during a call with one of our best Sales Account Managers (Ernesto Serralde), and while you were sitting in your car in the middle of the night having a video-call with us and with a very emotional tone asking for help, we offered you this, you were glad to accept it. So, we exchanged the problem with the custom work 1499 USD for a value of 5000 USD to help your business, which sounds very rational for every startup. The lifetime license allows you to try another branch in the delivery business, resell the tech, or sell your company. It was a great solution to recover not only your investment but to make extra money. I think that shows that we are on your side. 3. We believe in the extra-mile customer service. We decided without any extra charge to integrate your payment gateway. Also, we have allowed you to keep the new tech (5000 USD), and we have not tried to charge anything extra; in fact, we have been giving you free service all this time. The problem with your payment gateway is that the support of Swish does not speak any other language than Finish. Swish does not offer any type of meeting over video calls, voice calls, or a group in WhatsApp or any other channel, which is very limited in terms of coordination between companies. If you would like to have a meeting with our CXO and myself, we can arrange it at any time you need. Please, contact your CXO directly, whenever you are ready. Thank you so much for your report and for letting me know! Please when you have a big problem with support or complaint, contact: MBA Arturo Ortiz Head of Support, Accounting, and Conflicts Ordering Team +52 1 461 546 9361 [email protected] WhatsApp: https://api.whatsapp.com/send?phone=5214615469361 MBA Arturo Ortiz is the specialist in resolving any conflict for you. You are in good hands! My dearest wishes to your and your company Catalin! Alonso Alvarez General VP and Co-Founder
Ordering.co team has been very professional with our requests. They responded in a very timely manner to all our custom needs and delivered all projects within the time frame promised. It has been a pleasure working with them and helped us a lot in building a sleek product that enabled us to fulfill our delivery promise.
After looking for a modern and reliable Platform to create my delivery business, I have tried (and adopt) Ordering system. This is the more powerful white-labeled platform I have met, my clients, businesses and drivers are happy! And so me also. Only one word about their support : AWESOME! The cherry on the cake : the price of the system is really attractive, so you can reach your zero point fast and easily. I definitely recommand Ordering!
Great Support Team! You won't regret using Ordering as your e-commerce partner. Enjoy the services of an organized and friendly staff who is committed to supporting your endeavors.
Customer service is great! Agustin my sales rep is always looking the most efficient way to find the results I want. The software is easy to use and when I need help customer service is there to guide me.
Customer service is top notch. I like that Alonso shows interest in your success and is readily available to push and support.
Very good product for businesses or start-ups. Support is also responsive.
Ordering.Co is a great company, their support staff is excellent, I have been using this for a year now and i can tell you for sure their software / app / web works like a charm with almost 0 downtime. Alonso , Muricio and rest of the team at support do an excellent Job !!
Excellent customer service: they solve all doubts and help solve any situation. Much flexibility to achieve the objectives we need. Ordering is a very complete platform for independent order management
共 101 条符合条件的评价
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