USA Medical

Cynthia, thank you so much. That genuinely means a lot. I’m really grateful the CBD/CBG oil has become something you trust and want to keep in your routine. Customers like you are exactly why we care so much about quality and consistency. Email me at [email protected] before your next order and I’ll send you a thank-you discount code. Jake USA Medical

Christopher, thank you. I’m really glad to hear you had such a great experience with it and that it supported your nighttime routine. We appreciate you taking the time to leave this. Email me at [email protected] before your next order and I’ll send over a special thank-you code. Jake USA Medical

Marilyn, this review truly means a lot to me. Thank you for supporting USA Medical for years and for following along with the health and wellness content. I really do care about helping people understand their options, build better routines, and get the best value whenever possible. I’m grateful for you, and I’m glad you feel valued because you absolutely are. Email me at [email protected] before your next order and I’ll make sure you get a special thank-you discount. Jake USA Medical

Vic, thank you so much. Somewhere in Alaska is officially one of my favorite review sign-offs. I’m really grateful for the kind words, and I’m glad you’ve been happy with both the products and the service. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical

Patrick, thank you for being with us for years. I really appreciate you mentioning the product quality, pricing, shipping, and customer service because that full experience is what we’re trying to get right every day. I’m grateful for your trust. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical

Jeff, thank you. I really appreciate the simple and direct review. Great service is exactly what we’re aiming for every order. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical

Robyn, thank you. Good communication and fast service are two things we care a lot about, so I really appreciate you taking the time to mention them. Email me at [email protected] before your next order and I’ll send over a special thank-you discount. Jake USA Medical

Brenda, thank you so much. “The real deal” is one of the best compliments we could receive. I’m really grateful that you’ve felt the quality, personal service, and fast shipping all come through. Email me at [email protected] before your next order and I’ll make sure you get a thank-you code. Jake USA Medical

Hi Renee, I’m really sorry. Waiting weeks without a package, clear tracking, or a real response from us is unacceptable, and your experience is absolutely not what we want for anyone. I’m Jake, and I’d like to personally make this right. Please email me directly at [email protected] or text our support line at 323-352-9131 with your order number/reference, and I’ll make sure you’re refunded if that has not already happened, or I’ll get a replacement/free product sent if you’d rather give us another chance. We respond within 24 hours, and I’ll personally make sure this gets resolved. Jake USA Medical

Hi Payton, I’m really sorry. If the collagen didn’t agree with your digestion, that is obviously not the experience we want you to have. Everyone can respond differently to supplements, and if this product bothered your stomach or bowels, please stop using it. I’d like to personally make it right for you. Email me directly at [email protected] or text our support line at 323-352-9131 with your order number/reference, and I’ll make sure you’re refunded if you haven’t been already, or I’ll help with a different option if you’d rather try something else. We respond within 24 hours, and I’ll make sure you’re taken care of. Jake USA Medical

Hi Catherine, I’m very sorry. If you had a reaction or felt allergic to something in the product, that is something we take seriously, and I’m also sorry that you emailed twice and did not receive a response. That should not have happened. Please do not continue using anything that does not agree with you. Email me personally at [email protected] or text us at 323-352-9131, and I’ll make sure you’re refunded if you have not been already. I’d also like to review what you ordered so we can understand what happened and make this right in the safest way possible. We respond within 24 hours. Jake USA Medical

Kim, thank you. I love hearing that you’re committed to your daily health and wellness routine. That’s exactly the kind of consistency we want to help make easier and more affordable. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical

Douglas, thank you. I’m really glad you’ve had a good experience ordering from USA Medical and that the pricing has been helpful. We’re always trying to make quality products more accessible. Email me at [email protected] before your next order and I’ll send over a thank-you code. Jake USA Medical

Hi Jairo, I’m sorry. No product and no communication is not acceptable, and I understand why you left this review. I’m Jake, and I’d like to personally fix this. Please email me at [email protected] or text 323-352-9131 with your order number/reference, and I’ll make sure you’re refunded if that has not already happened, or I’ll get the order replaced and send something extra for the trouble. We respond within 24 hours, and I’ll make sure this gets handled. Jake USA Medical

Hi Cynthia, I’m really sorry. You should not have had to go through your credit card company just to get a resolution. Never receiving your item and not hearing back from us is unacceptable. I’m Jake, and I’d still like to personally make this right even if your card company already refunded you. Please email me at [email protected] or text our support line at 323-352-9131 with your order info, and I’ll review it personally. If there’s anything still unresolved, I’ll take care of it, and I’d also like to send something complimentary if you’re open to it. Jake USA Medical

Hi Tyler, I’m sorry. Not receiving your order, not getting a delivery update, and then not hearing back after contacting us by email/text is unacceptable. I’m Jake, and I want to fix this personally. Please email me at [email protected] or text our support line at 323-352-9131 with your order number/reference. I’ll make sure you’re refunded if that has not happened already, or I’ll replace the order and include something extra for the trouble. We respond within 24 hours. Jake USA Medical