USA Medical（usamedical.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 62 条用户评价，属于美丽与健康分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 94% 的差评；近 12 个月新增 46 条。数据最后更新于 2026-08-10。
优秀的客户服务和产品
Linda, thank you so much. I really appreciate you taking the time to mention both the customer service and the product. That combination matters a lot to us. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical
尽管有名字，但不是一家美国公司。客户服务仅通过电子邮件或短信进行，他们总是说会回复您，但从来没有这样做。 已下订单、已付款和发货跟踪显示 2 周内没有任何操作/变动。没有人会回应。
Hi Steven, I’m really sorry. If your tracking showed no movement for two weeks and no one followed up properly, that is unacceptable. I also understand how frustrating it is to be told support will get back to you and then not receive a real answer. We are a U.S. business, but regardless, the support experience you had was not good enough. I’m Jake, and I’d like to personally review your order and make it right. Please email me directly at [email protected] or text 323-352-9131 with your order info. If you have not been refunded already, I’ll take care of it, or I’ll get a replacement/free product sent if you’d rather. We respond within 24 hours. Jake USA Medical
我所做的每一次购买都非常好。谢谢你！
Sarah, thank you. I’m really glad every purchase has been excellent. That kind of consistency is exactly what we want for you every time you order. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical
我11月26日订购了产品，但还没收到。我看到评论说有些人根本没有收到订单。这是一个骗局吗？
Hi Mena, I’m very sorry. I completely understand why you would be concerned after ordering on 11/26, not receiving the product, and then seeing other reviews about missing orders. That is not the experience we want anyone to have. I’m Jake, and I’d like to personally fix this for you. Please email me at [email protected] or text 323-352-9131 with your order number/reference. I’ll make sure you’re refunded if that has not already happened, or I’ll get the order replaced and send something extra for the stress and delay. We respond within 24 hours. Jake USA Medical
我订购了 3 瓶 CBD 油。我似乎得到的是大麻油。 没有办法联系到这家公司。我拨打了列出的 # & 录音，说是文本。我一周前发短信，但没有收到回复。 然后我发送一封电子邮件并收到通用计算响应。然后我回复了订单电子邮件并得到了更通用的回复。 我从未收到关于这些瓶子里装的是什么的答案。大麻或CBD。标签不明确。
Hi Barbara, I’m very sorry. You deserved a clear answer about what was in the bottles you received, and it is unacceptable that you texted, emailed, and replied to order messages without getting a real response. I’m Jake, and I’d like to personally review your order and the exact product/label you received. Please email me directly at [email protected] or text 323-352-9131. If you are unhappy with the product or still do not feel you received what you ordered, I’ll make sure you’re refunded if you have not been already, and I’ll do what I can to make this right. We respond within 24 hours. Jake USA Medical
Melanie, thank you. Fast processing and shipping are a big priority for us, so I really appreciate you calling that out. Email me at [email protected] before your next order and I’ll send over a special thank-you discount. Jake USA Medical
杰克和美国医疗真是太棒了！我个人在剂量方面得到了帮助，我喜欢的产品是 CBG/CBD 油。我的一份订单在运输途中丢失了，杰克出于礼貌给我寄了一份替换品！而且运输速度非常快。我真的打算无限期地继续我们的关系！我感谢美国医疗中心为我的健康提供的帮助。
Dana, thank you so much. I really appreciate you sharing this. I’m glad we were able to help with product guidance, and I’m especially glad we could get that replacement out when your order was lost in transit. That’s the kind of customer experience we want to stand behind. I’m grateful to have you as a customer. Email me at [email protected] before your next order and I’ll send you a special thank-you code. Jake USA Medical
Hi Blanca, I’m sorry. You paid for something and never received it, and that is not acceptable. I’m Jake, and I’d like to personally resolve this. Please email me at [email protected] or text our support line at 323-352-9131 with your order number/reference. If you have not already been refunded, I’ll take care of that, or I can get a replacement sent with something extra for the trouble. We respond within 24 hours. Jake USA Medical
超级容易订购我需要的东西。很棒的特价，帮我省了一些钱。产品质量从来没有问题，而且很有效！ 8 年了，我的银屑病关节炎已经得到控制，更不用说整体健康了。
Thank you so much for being with us for so long. Eight years is incredible, and I’m genuinely grateful for your trust. I’m also glad the ordering experience, specials, and product quality have all been strong for you. Email me at [email protected] before your next order and I’ll send you a loyal-customer thank-you code. Jake USA Medical
我喜欢这些产品，尽管它们有点贵
Jeffrey, thank you for the honest review. I’m really glad you like the products, and I completely understand the pricing note. We’re always trying to balance quality ingredients, reliable sourcing, and fair pricing, but I know every dollar matters. Email me personally at [email protected] before your next order and I’ll send you a special thank-you discount code. I appreciate you giving USA Medical a chance. Jake USA Medical
我服用过的最好的镁补充剂。我进行了研究并决定了这个产品。我已经把一部分发给朋友们尝试了。
Brian, thank you. I really appreciate that you did your research and chose our magnesium. It means a lot to know you liked it enough to share some with friends. Email me at [email protected] before your next order and I’ll send over a special thank-you discount. Jake USA Medical
我的订单交付出现问题。基本上它没有交付，当我联系某人时，两天内就给我发出了替换订单！
Martin, thank you for mentioning this. I’m sorry there was a delivery issue in the first place, but I’m glad our team was able to get a replacement order out quickly. That’s exactly what should happen when something goes wrong. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical
我非常及时地收到了包裹，这给我带来了很大的帮助。
Barry, thank you. I’m really glad your first experience was smooth and that the package arrived quickly. That first order matters, and we appreciate you giving us a chance. Email me at [email protected] before your next order and I’ll send over a special thank-you discount. Jake USA Medical
我问过你这个问题，但没有得到答复。如果您接受尿液或小便测试，THC 检测结果是否呈阳性。就像如果您在工作中受伤一样，他们会对您进行测试，看看您是否因上述雇主不支付治疗费用而导致保险受损。了解这一点很重要。
Hi Gordon, I’m sorry you asked an important question and did not receive a clear response. That should not have happened. For questions involving THC, CBD/hemp products, and workplace drug testing, the safest answer is that drug testing rules and results can vary, and we cannot guarantee how any specific test will read. If someone is subject to workplace, insurance, probation, DOT, or other required testing, they should be cautious and check directly with the testing administrator, employer policy, or a qualified professional before using hemp/CBD products. Please email me personally at [email protected] or text 323-352-9131 if you still need help with your order or product question. We respond within 24 hours, and I’ll make sure you get a real answer. Jake USA Medical
更新的评论：在我最初的 1 星评论之后，客户服务是 5 星。他们很快就找到了我并更换了我的订单，而且现在也正在进行大促销。一定要仔细检查所有内容，因为网站非常简陋，这次仍然弄乱了我的送货地址，我确保我输入的所有内容都是正确的。一旦他们回复你，他们就非常友善并确保我得到了照顾。我只是希望这个订单能够正确到达，如果是的话我将继续成为客户。 OG评论：该产品还不错，但不是很好。除此之外，我尝试了各种途径来联系客户服务人员，因为在我下订单后他们将我的送货地址更改为我的账单地址，然后再也找不到人来补救。值得庆幸的是，我有邮件转发功能，但如果您有任何问题，您将不会与他们联系。
Hi Alexis, I'm incredibly sorry for your experience with our support team. I will email you directly and make it right with a gift card for your full purchase amount and a free second bottle of the CBG. As for strength, some people need a higher dose, some need a lower. I recommend trying an extra dose in the morning so you can feel the effects more obviously. Jake [email protected]
非常非常好
Thank you very much for your review, Karl! Please let me know if I can do anything for you. Jake [email protected]
首先，我已经向你们订购过很多次了。当我订购时，我收到一封电子邮件。它说如果您有任何疑问，请回复电子邮件或发短信至电子邮件中的号码。我回复了该电子邮件，并向该号码发送短信询问您是否有我的订单何时到达的预计到达时间？没有回应。蟋蟀。我9月16号下的单。你们拿走了我的钱，我还在等我的订单。需要多长时间？简单的问题。
Hi Suzan, I'm incredibly sorry for your experience. The package was delivered! However, I see it was delivered on 10/04, which is terribly late and usually means USPS lost it for a while. I will investigate further, but I will send you an email with a gift card for your full purchase amount and some additional options for compensation for the delay. Jake [email protected]
没有按照承诺发货。对多条短信没有反应，请求帮助。
Hi MSanders, I'm incredibly sorry for your experience. The package was delivered! However, I see it was delivered on 10/04, which is terribly late and usually means USPS lost it for a while. I will investigate further, but I will send you an email with a gift card for your full purchase amount and some additional options for compensation for the delay. Jake [email protected]
这个产品改变了我的生活。我的焦虑一直很高，服用这个产品时我什至没有感到奇怪的感觉，我只是感觉更像我自己，没有所有额外的焦虑。
Kylee, thank you for sharing such a personal review. I’m really grateful that our product has become part of your routine and that you feel more like yourself. That means a lot to us. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical
三周前我下了订单。那天我被收取了全部订单的费用。一周后没有任何产品发货，我联系该公司检查状态。没有回应。我又试了一次，没有回应，所以我以书面形式取消了订单，因为它还没有处理和发货。一天之内，我收到一条消息，表示我的订单正在处理中，尽管有几件商品缺货。我询问延期交货需要多长时间，但没有得到答复。我没有收到任何跟踪。该产品的广告为“2 天空运”。2.5 周后，我收到了 3 件产品。我的其他物品都没有发货，没有可用的跟踪。我又发送了三封电子邮件试图取消该订单并获得退款。或者得到我的订单-一些东西！！！！！！我还没有得到我付出的代价。没有反应，没有反应，没有反应。此时，我需要致电我的信用卡公司，对 363.10 美元的费用提出异议。非常非常令人失望。我很乐意寄出我收到的未开封的产品，但当我问是否应该将其寄回时，嗯......无回应。
Hi Nancy, I’m really sorry. This is not acceptable. You placed a large order, were charged, did not receive clear shipping information, only received part of what you paid for, and then had to keep emailing without getting a proper response. I understand why this was so disappointing. I’m Jake, and I’d like to personally review this and make it right. Please email me directly at [email protected] or text 323-352-9131 with your order info. If you have not already been refunded for the missing items or the full order, I’ll make sure that is handled. If you’d rather receive the remaining products instead, I’ll review what is available and do what I can to fix it, including sending something extra for the trouble. We respond within 24 hours, and I’ll personally make sure this gets addressed. Jake USA Medical
共 62 条符合条件的评价