Frank - we weren't able to locate your account based on your profile. We'd love a chance to talk to you to resolve this. If you could give your Account Manager a call or send us a message so that we can reach out that would be great. We apologize for your experience and want to make it right.
William - We're really glad the team was able to stick with you and get everything sorted out. Having someone who's willing to work through the issue every step of the way makes all the difference. Thanks for the recommendation and for trusting OTR with your business. Happy trucking!
L
Left Lane Hotshot Services · 写过 2 条评价 · 已认证 · 体验于 2025-10-29 ·
★★★★★
10/10 公司
喜欢优质的服务和出色的客户支持！
OTR Solutions 回复2026-07-06
Left Lane - thanks for the review. We pride ourselves on our customer support, so it's good that it's translating into a positive experience on your end!
Happy trucking!
Unique - Love hearing this! We know getting started can come with a few bumps, so it's great to hear things have been moving fast since then. Thanks for choosing OTR Solutions, and happy trucking!
Carlos, due to the sensitive nature of some of the information that is needed, sometimes delays can happen. We'll look into this and will reach out to you personally today or tomorrow.
Mr Milian - we're sorry about this experience. This load was flagged for further review, so is unable to be paid out until the case is closed. Your Account Manager will give you a call tomorrow morning to walk through this with you.
J
Jose Ayala · 写过 2 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
OTR解决方案
OTRSOLUTIONS、礼貌且专业的客户服务是一流的。您的服务从一笔交易到另一笔交易都是无缝的。
OTR Solutions 回复2026-06-15
Jose - a lot of effort goes on in the background to make sure your experience is as easy as possible. We appreciate you calling out how it's working for you!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
快速获得付款和客户...
快速付款和客户服务
OTR Solutions 回复2026-06-15
24 Hours Global Logistics- thanks for taking the time to leave a review! We pride ourselves on our customer service, so it's good to see the hard work being realized on your end. Happy trucking!
J
JVM GROUP LLC · 写过 1 条评价 · 已认证 · 体验于 2026-03-06 ·
★★★★★
当您致电时，他们总是会提供帮助...
当您致电并快速处理情况时，他们总是会提供帮助。
OTR Solutions 回复2026-06-10
JVM - Thank you for the review! We know your time is valuable so we do our best to get you the solution you need to keep you on the road. Happy trucking!
R&B Transport -
Everything we do and everything we make is to help our carriers run their company more smoothly and more effectively. We're happy it's translating for you! Happy trucking!
T
Tiberiu Sotak · 写过 3 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
艾莉摇滚队
OTR Solutions 回复2026-06-09
Tiberiu -
We like Team Ellie as well! Thanks for the review!
L
Linda Russ · 写过 5 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
工作做得很好。
OTR Solutions 回复2026-06-09
Linda -
Thanks for taking the time to leave us a review, we're happy to have you as part of the OTR Family. Happy trucking!
S
Sai transport llc · 写过 2 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
与其他人有很多经验……
在其他工厂有很多经验，但压力都很大！总是有问题！！ Otr 对我来说是最好的
OTR Solutions 回复2026-06-09
Sai Transport -
That’s great to hear. We’re proud to support carriers and owner-operators with a smoother experience and it means a lot that we’ve earned your trust. Thanks for being part of OTR. Happy trucking!
E
Eddie jones · 写过 1 条评价 · 体验于 2026-05-19 ·
★★★★★
OTR 的体验非常令人失望……
OTR 解决方案的体验非常令人失望。我们从未与他们做过任何生意，也没有接受过资金，但他们仍然向我们公司提交了 UCC，并要求支付 500 美元才能释放它。
更糟糕的是，他们声称这个“费用”写在合同里，但查看协议后，并没有提到500美元的罚款。这感觉更像是不合理的赎金要求，而不是合法的商业行为。
Evelyn 和 Sydney 代表不专业，一直通过电子邮件向我们施压，而不是公平地解决问题。在与这家公司签署任何东西之前要非常小心。
OTR Solutions 回复2026-05-28
Eddie - we're sorry that you think your experience with OTR didn't work out. We wish you the best in your future!
We appreciate you working with OTR and sharing your feedback. Our discounts are designed to reward customers who use more of the OTR product suite together, including the fuel card program.
