Title: Conflicting IP location results and no satisfactory resolution
I purchased a new US proxy from OwlProxy for long-term management of our company’s TikTok account, which promotes products from our own TikTok Shop. I needed a reliable connection with a consistent US location.
After configuring the proxy, I checked the public exit IP and confirmed that it matched the exit IP shown in my order. However, different IP-checking services returned conflicting information. IPinfo identified the address as Los Angeles, California, while BrowserLeaks identified the same address as Singapore and classified its usage as Corporate/Hosting.
I refreshed the results and disconnected and reconnected the proxy. The same exit IP and conflicting location results remained.
I understand that IP geolocation databases can disagree. These results alone do not prove the server is physically in Singapore. However, they raised a legitimate concern about whether this product was suitable for my business needs.
When I contacted the seller, I was told there was nothing wrong, and my refund request was refused. That left the actual suitability issue unresolved.
My complaint is about product transparency and after-sales support. A working connection does not resolve questions about location and connection type. Customers should receive a clear explanation of what they are buying, what limitations apply, and what remedy is available when verification results conflict.
Based on this experience, I will not renew or purchase again.
first the free trial is very hard to get
secondly most if no all of the residential proxies are datacenter proxies . functions just a normal free vpn would do . i once go a real residential proxy but that was just luck dont expect it to happen always . do not buy if you want to use it for surveys opening accounts or anything like that . maybe as a simple vpn i guess it works . but it also doesnt route the dns to the isp so exept no protection
a good alterative i would say is proxy-cheap
they start at 4.3 usd or something like that
They are clickbaiting, claiming to offer 200mb for free, but when you click it says "Too many people are claiming, please try again later" which is false, you'll always see this error, but they do advertise in many spots about this trial, fake trials do not deserve invesment, if you pay, support said "your email doesn't support the reward", I used @gmail, what exactly you wanted? an edu or something? worst, avoid at all cost!
I purchased a proxy with a service they call "PREMIUM" Static Residential Proxy TWICE. But what did I get? A stupid VPN data center IP. Neither of them can be used. Daylight robbery trash
Paid $12 for a ‘Premium Indonesia Residential IP—Turned Out to Be a Fake Hong Kong Broadcast
Super trash. Whoever buys from them is just unlucky—it’s basically daylight robbery.
I once bought a so-called “premium US A-zone IP” from them, paired with the cloud device they recommended on their own site. Result? Gmail wouldn’t even let me register. I gave feedback as a “customer,” to their partner cloud device stuff and guess what? No reply for over ten days. Tried logging into TikTok—instantly banned. Totally speechless, but I was too lazy to argue with them.
Then comes the real joke. I first bought a premium Indonesia A-zone IP—seemed okay. So I thought I’d upgrade and bought a premium Indonesia C-zone IP, which was even more expensive, so it should’ve been better quality, right? Nope. The IP was an obvious fake “residential.” The ISP turned out to be a Hong Kong company—**（domain name) hkglobalnetwork**—that
simply broadcasted its own IPs into Indonesia. So yeah, I paid $12 for a broadcasted IP.
And the funniest part? Their customer service. Totally clueless. They use some non-professional site called “ping0” (basically a joke in the industry in china, pay-to-show info site) as their “proof.”
First time, the support literally said:
“This ping0 site shows ISP info. It doesn’t matter if it says broadcast IP. Residential IPs are still allocated by ISPs. If not allocated, it shows as broadcast. But essentially, it’s still a residential IP.”
Second time, they told me:
“We checked here, and it’s native. If it weren’t, it wouldn’t show ISP info.”
Like… what? 😂 its totally nonsense！！
They treat ping0 as if it’s some authoritative tool, when it’s not.
They claim “broadcast IPs don’t matter” because ISPs sometimes “don’t allocate” (what kind of nonsense logic is that?).
They insist it’s “native” (apparently they can’t even read—if even a toy-level site like ping0 shows it’s a Hong Kong ISP broadcasting into Indonesia, how on earth is that ‘native’?).
Shopping advice:
For this price, just add $2 more and you can get a real, pure home broadband IP from a small Indonesian ISP! Or a clean enterprise IP from a real local provider (like China Mobile type). Not advertising here, but seriously—don’t waste your money on this garbage site!
Last night, I bought another Indonesian proxy from a different seller. Same problem at first, but by noon their site had already reached out, swapped me a new IP, and even tested it beforehand. I saw in the backend their manager not only replaced the IP but tested another one before giving it to me! Same price, same issue, but their attitude and service were a night-and-day difference compared to this trash site.
Websites like this deserve to shut down.
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