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购物与时尚

Pascal Design

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389 条评价

3.4389 条评价
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关于 Pascal Design

数据更新
网站
pascaldesign.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
274 条评价
差评回复率
74%(109/147 条)
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商家自述

PASCAL, a lab grown diamond jewelry brand, is inspired by a renowned 17th-century French philosopher who recognized the power of pressure. We believe that, like diamonds, strength and beauty can be found in overcoming intense obstacles, and we aim to convey this message to Gen-Z through our fashion pieces.

以上内容由商家自行提供,未经平台核实。

Pascal Design靠谱吗?

Pascal Design(pascaldesign.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 389 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:60% 给出 4 星及以上,同时 35% 打了 1 星;商家回复了 74% 的差评;评价主要围绕客户服务、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product design, high-end quality, and beautiful packaging that make every purchase feel very special, durable, and elegant. Consumers also deeply appreciate the extremely helpful support team, noting that product replacements and sizing issues are handled smoothly and efficiently. However, some people mentioned experiencing frustrating delays with order fulfillment and very slow communication when trying to reach customer service teams for assistance. A few reviewers also noted receiving items that were damaged or completely tarnished within a short period, leading to prolonged resolution processes.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I couldn’t be happier with my purchase…

I couldn’t be happier with my purchase from Pascal Design. The watch arrived exactly as expected, and the quality is a perfect 10/10. The craftsmanship and attention to detail exceeded my expectations. On top of that, the customer service was excellent throughout the entire process. They were responsive, professional, and made sure everything was taken care of. I would definitely purchase from Pascal Design again and highly recommend them to anyone looking for a high-quality watch.

The Freshman promise ring is beautiful

The Freshman promise ring is beautiful. I ordered the wrong size, and I was in a rush because I was going on a trip and needed it for my girlfriend. Luckily, when I explained that I was short on time, they said they could send me the correct size directly without me having to return the wrong one first! They let me have the "wrong" one too! They are always willing to help, and I'm very grateful.

Quality issues + a fight for my refund

The ring looks nothing like the photos on the site. In person the gold is this flat, fake yellow, not the warm tone shown online. Less than a month in and it's already wearing off, just from normal everyday wear. Also want to mention the sustainability angle, since that's a big part of why I bought from PASCAL in the first place. The site talks a lot about "no land sacrificed, no communities uprooted," but my ring shipped straight from China. Hard to square that with the eco-conscious story being told here. Customer service has been a whole thing too. After a bunch of back and forth over email, they admitted it was a quality issue and said they'd give me a full refund. Then the return portal tried to take out restocking fees, return shipping, and my original express shipping cost — none of which should've applied to a defective product based on their own policy. Had to email them again just to get the number fixed. If you're thinking about buying based on the website photos or the sustainability messaging, just know what actually shows up might not match either one. Buyer beware.

Pascal Design 回复2026-06-20

Thank you for taking the time to share your honest feedback. We are truly sorry to hear that your experience did not meet expectations – from the ring's appearance and quality to the shipping origin and return process. This is not the standard we strive for, and we sincerely apologize for the frustration this has caused. We have already reached out to you directly via email to address your concerns personally. Please kindly check your inbox (and spam/junk folder) for our message. We would love the opportunity to make things right for you. Thank you again for your feedback – it helps us grow and improve.

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