Paylater Travel

Thank you for sharing this! We're so glad Jonna was amazing and very helpful. We'll be sure to pass along your thanks to her.

We apologize for this experience. We understand the safety concerns involved in the first flight cancellation and regret that no refund, credit, or support was provided at the time. Regarding the second flight, we acknowledge the communication delays and the concerning $150 price increase that occurred within a single 2-hour conversation. We would like to review both matters further, and our team will follow up with you directly.

Thank you for this detailed feedback. We apologize for the airline-driven charge and change fee that added complexity to your first experience. We're glad Michelle assisted you through the process and worked to reduce the fee, and that Christine and Rowena were also responsive to your emails. We'll pass along your five-star thanks to all three. We also appreciate your feedback regarding the chat portal wait times causing timeouts, and we'll look into improving this. If possible, could you share your booking reference so we can follow up directly? Thank you for your first-time trust, and we look forward to your next experience with us.

Thank you for the 10/10 feedback. We're glad Jonna and Keren provided exceptional, quick responses. We'll pass along your thanks to both of them directly.

Thank YOU for the kind words! Glad we could be there for you.

Excellent and dedicated, that's Ari for you! Glad she got your cancellation sorted, and round two is already in the works. We'll make sure she hears this. Thanks for sharing!

Thank you for sharing this! Under half an hour to handle last-minute flight updates is genuinely impressive, and we're so glad Tony went above and beyond to make it happen. Being called your most impressive customer service experience ever means a lot, and we'll be sure to pass along your thanks to him.

Thank you for the feedback! We're glad you received a timely response. We appreciate you choosing PayLater Travel.

Thank you so much for this! Knowing you can consistently rely on the whole team to be helpful and timely with every enquiry means a great deal to us.

Thank you for the feedback! We're glad the payment plan process was smooth and that the extension option was available when you needed it. We appreciate you choosing PayLater Travel.

What an incredible gift to give your sister! Turning a dream trip to Paris into reality for her birthday, without the stress of paying it all upfront, is exactly the kind of moment we love being part of. Being able to spread the cost bit by bit every other week made that once-in-a-lifetime surprise possible, and that means everything to us. Thank you for sharing this beautiful story, and we hope your sister had the birthday of a lifetime!

Thank you for the feedback Jena! We're glad Kerwin was able to assist you immediately and turn what can sometimes be a frustrating experience into a positive one. We'll pass along your thanks to him. We hope you have a wonderful trip!

Thank you so much for sharing your experience! 😊 We're delighted to hear that Mio was able to resolve your issue quickly and help put your mind at ease. Your kind words about Mio's professionalism mean a lot to us. Thank you for choosing Paylater Travel! ✈️💙 We truly appreciate your support and look forward to helping you book many more flights.

Thank you so much for your amazing review! 🌟 We're delighted to hear that Paylater Travel helped make your Bali trip possible and that our payment plan made the process easy, clear, and stress-free. We're so happy we could be part of your travel journey and help make planning your flights more convenient. 💙 Thank you for choosing us, and we hope you have many more amazing adventures ahead! ✈️😊

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that the process was smooth and made booking your flights so easy. It's great to know your boarding passes arrived promptly after your final payment was processed. 💙 Thank you for choosing Paylater Travel, and we look forward to helping you with your future travels! ✈️😊

Thank you so much for your wonderful review! 😊 We're delighted to hear Ari was able to quickly resolve your duplicate booking and make the process stress-free. We'll be sure to pass along your kind words to Ari. Thank you for choosing Paylater Travel—we truly appreciate your trust and support! 💙✈️

Thank you so much for your fantastic review! 😊 We're delighted to hear that our team was able to make the process smooth and hassle free, especially when it came to updating your travel dates. It's wonderful to know that we were able to turn your experience into a positive one. Thank you for choosing Paylater Travel ✈️ We truly appreciate your recommendation and look forward to helping you with your future travel plans. 💙 Safe travels!