Peak Saunas

Brad, thank you for your honest feedback and for sticking with us while we sort this out. I’m really sorry this has taken longer than expected. Our service team is actively working on the WiFi issue and will be reaching out to you with a resolution as soon as possible. We truly appreciate your patience. Getting your sauna working exactly as it should is important to us, and we’ll stay on it until it’s fully resolved. If you need anything in the meantime, please don’t hesitate to reach out.

Biral, thank you so much for taking the time to write this. It truly means a lot. We care deeply about every customer and I’m so glad you felt that throughout your research process. We designed our saunas to check every box, from spacious layouts to the large multi-spectrum red-light panels, but what matters most to us is building real relationships and making sure you feel confident in your decision. Welcome to the Peak Saunas family. I can’t wait to hear what you think after your first sessions!

Thank you so much for taking the time to share this review. We know how overwhelming the research process can be and it truly means a lot that you chose Peak Saunas for your family. Hearing that the build quality, warranty, and support helped give you confidence in your decision is exactly what we aim for, and we completely agree that owning a sauna goes far beyond assembly and includes long term use, care, and having reliable support when questions come up. I will be sure to pass your kind words along to Rebecca as she takes great pride in helping our customers and will be thrilled to hear this. We are so happy to hear you are loving your Everest and are grateful for your trust and for being part of the Peak community.

Thank you so much for sharing your experience. We’re thrilled to hear how happy you are with your Peak Olympus and that you’re enjoying both the build quality and performance, especially reaching those higher temperatures. It means a lot to know the craftsmanship and design are delivering exactly what you were looking for. We truly appreciate your support and are so glad the Olympus is exceeding your expectations.

Thank you so much for the 5 star review. We truly appreciate you taking the time to share your experience. We’re glad to hear our team has been responsive and easy to work with and that we’ve been able to support you when questions come up. We know purchasing a sauna is a big decision and we’re always happy to be available and make the process as smooth as possible. Thank you again for choosing Peak Saunas.

Thank you so much for sharing this and for choosing Peak Saunas. We’re honored that our customer service helped earn your trust and played a role in your decision, especially with so many options out there. It means a lot to hear that we were able to guide you to the right model and support you throughout the process, and we love knowing your sauna has become part of your daily routine. Thank you for the recommendation and for being part of the Peak community.

Thank you so much for sharing your experience, Jim. We’re thrilled to hear how much you’re enjoying your Cordoba and the therapeutic benefits it’s bringing to your routine. While we never like when an issue comes up, we’re glad our team was able to quickly identify the solution and get a replacement control panel out to you so everything could be resolved smoothly. Hearing that the fix was easy and that everything is now working perfectly means a lot to us. Thank you for your kind words and for trusting Peak Saunas with such an important addition to your home.

Thank you so much for the 10 out of 10 review. We’re thrilled to hear how smooth the experience was for you and that texting made it easy to get questions answered as they came up. It’s great to know the Fuji was straightforward to assemble and that you’re loving it so much. Hearing that it’s the best thing you’ve bought for yourself truly means a lot to our team. Thank you for choosing Peak Saunas and for sharing your experience.

Thank you so much for sharing your feedback. We’re glad to hear Kim is getting comfortable with the sauna and we love the idea of it being a Christmas gift to yourselves. Adjusting from a larger unit can take a little time, especially with travel in the mix, and we’re confident it will become an even bigger part of your routine once you’re home more consistently. If there’s anything we can do to help make the experience even better, please don’t hesitate to reach out.

Thank you so much for sharing your experience. We love hearing this because it’s exactly what surprises so many people about owning a sauna. You’re right that it doesn’t require major renovations and can be set up quickly and easily, even with the help of a handyman, which makes the whole process far less intimidating than most expect. We’re so glad everything came together smoothly and that you’re already enjoying the benefits like better sleep and deep relaxation. Thank you for trusting Peak Saunas and for encouraging others not to wait.

Thank you so much for the 5 star review. We truly appreciate your kind words and are glad to hear our team was professional and helpful in answering your questions. We’re always here if you need anything in the future and thank you for choosing Peak Saunas.

Thank you for taking the time to share such thoughtful feedback. We’re really glad to hear our team was awesome throughout the sales process and truly appreciate your recommendations as well. Live support on unboxing day and clearer first time use guidance are both great suggestions and we’re actively working on improving that part of the experience. Clearer labeling for the red light therapy power cord is also very helpful feedback and something we can address quickly. We also appreciate the note about the call service voice and will take that into consideration as we evaluate improvements there. Thank you again for the honest review and for helping us make the Peak experience even better.

Thank you so much for sharing your experience and we’re glad to hear you’re loving your sauna and that everything went smoothly from ordering through installation. You make a very fair point about capacity labels and you’re not alone in that thinking. Across the industry, sauna sizing is based on maximum seating capacity, but many customers intentionally choose a two person model for a more spacious and comfortable solo experience. We appreciate you calling that out and sharing your perspective, as it helps set clearer expectations for others considering their options. Thank you again for choosing Peak Saunas and for taking the time to leave a thoughtful review.

Thank you so much for the 5 star review. We’re thrilled to hear everything went smoothly from ordering through delivery and that the product exceeded your expectations. Knowing you’re truly happy with your sauna means the world to our team. Thank you for choosing Peak Saunas and for sharing your experience.

Thank you so much for the 5 star review. We’re thrilled to hear you had such a great experience with our customer service and that speaking with a real person made a difference. Being accessible and genuinely helpful is something we care deeply about. We truly appreciate your support and thank you for choosing Peak Saunas.

Thank you so much for the 5 star review. We’re honored to hear this has been the best purchase you’ve ever made and that everything from delivery to customer service met your expectations. It truly means a lot that you would purchase again and recommend Peak Saunas to your friends. Thank you for your trust and for being part of the Peak community.

Thank you so much for the amazing review! We’re so happy to hear that you had such a great experience—from finding the perfect sauna to receiving personalized support along the way. Our team truly takes pride in providing the best service possible, so your feedback means a lot to us. We’re grateful for your recommendation and thrilled to have you as part of the Peak Saunas family!

Thank you so much for the fantastic review! We’re thrilled to hear that your sauna arrived quickly, was easy to assemble, and fits perfectly in your space. It’s great to know you’re already enjoying it—exactly what we love to hear! If you ever need anything down the road, our team’s always here to help.

Thank you so much for the 5-star review! We’re so glad to hear that your experience from start to finish was smooth and enjoyable. Our team really prides itself on being helpful and informative without ever being pushy, so it’s wonderful to know that came through. We truly appreciate your trust in us and hope you’re loving your new sauna!

Thank you so much for the wonderful review! We’re thrilled to hear that you’re loving your sauna and that the quality met your expectations. We truly appreciate your patience with the instruction updates and are so glad Rebecca was able to step in and make sure everything was resolved quickly. We’ll be sure to pass along your kind words to her—she’ll be so happy to hear them! Your feedback helps us continue improving every detail of the customer experience, and we couldn’t be more grateful for your support. Enjoy every session in your new sauna!