Peak Saunas

Thank you so much for the incredible review! We’re thrilled to hear that your Pinnacle 3-person sauna has been such a great addition to your remodel, and that the process—from planning to installation—was smooth and enjoyable. We put a lot of effort into making our designs as efficient and user-friendly as possible, so it’s wonderful to hear that both you and your contractor found assembly and setup straightforward. We’ll be sure to pass along your kind words to Rebecca—she’ll be so happy to know her support made a difference! Integrating the Sauna Pro red light panel sounds like a perfect touch, and we’re glad everything is working seamlessly. Thank you again for trusting Peak Saunas and for taking the time to share such detailed feedback. We truly appreciate your recommendation and are always here if you need anything down the road!

Thank you so much for sharing your experience! We’re thrilled to hear how much you’re loving your Shasta and that the red light therapy is already making such a noticeable difference. Your kind words about our team mean a lot to us—we always strive to provide quick, knowledgeable support. We hope your sauna continues to be a powerful part of your recovery and wellness routine!

Thank you so much for the kind words! We’re thrilled to hear that our team was able to help. Our goal is to make every step—from choosing your sauna to getting it set up—as smooth as possible. If there’s anything we can do to turn that 4-star experience into a 5-star one, please don’t hesitate to reach out. We truly appreciate your support! — Peak Saunas

So glad to hear you’re loving your sauna! We’re happy the setup went smoothly and that the Wi-Fi feature is making it even easier to use. Thanks for the shout-out to our team—we’re always here if you need anything. Enjoy all the amazing sessions ahead!

Thank you so much for trusting us after your long search—we’re thrilled to hear how happy you are with your Peak sauna! It means a lot that you noticed both the quality and the little touches like the diffuser. We’re especially glad our team could make the whole process feel smooth and supportive. Wishing you many years of relaxation and wellness ahead!

We’re so happy to hear you’re obsessed with your sauna! Glad the install went smoothly, and thank you for the recommendation—it means a lot. Enjoy every session!

We’re so glad you finally treated yourself to a sauna! The Everest is a fantastic choice, and it’s great to hear it fits your space while still giving you plenty of room inside. Wishing you many years of relaxation and enjoyment!

Hi Greg — thanks so much for the thoughtful review and for choosing us! We’re thrilled you’re loving the sauna’s fast heat-up and sturdy build. I’m sorry about the scrapes and blemishes you noticed. We’ve already issued a credit for the cosmetic issues and sent a wood repair kit to help touch everything up. If anything else pops up or you’d like a quick walkthrough on using the kit, we’re here to help. Thanks again for the feedback—it helps us get better!

Hi Floyd — thank you for the fantastic 5-star review on the Everest! We’re so glad the crate was solid, the labeled parts made assembly straightforward, and the materials met your expectations. It’s great to hear our team was helpful during your pre-purchase questions—that’s exactly the experience we aim for. If you’d like any tips on dialing in temps or session routines, we’re here for you. Enjoy every sweat!

Hi Melinda— We’re sorry for the frustration you experienced. To clarify, our management team, technical support, and the manufacturer each provided step-by-step instructions for operating the chromotherapy lighting system via phone, text, and email. You requested a replacement part; after reviewing the videos you submitted, it was clear the system wasn’t being operated according to the instructions, so a replacement was not warranted. We then scheduled a Zoom session and resolved the issue in under 10 minutes, with the lighting functioning as designed. We pride ourselves on our customer support and do everything we can to help, but we can only do so much when a system isn’t being operated as intended. We apologize for the inconvenience and stand by the efforts our team made to assist. If you need anything further, please contact [email protected] with your order details. Peak Saunas Management

We’re so sorry again for the delay with your order, but we’ve confirmed that your sauna has now been delivered—we hope it’s living up to all your expectations. Regarding the Sauna Success Toolkit, that’s actually an eBook that’s sent via email (not a physical item), so you should have received it at the time of shipment. Our support team will resend a copy to make sure you have it in hand. Thanks for your patience, and we hope you’re enjoying your sauna!

Thank you so much for your kind words and for choosing Peak Saunas! We’re thrilled to hear that our team was able to answer your questions and make the process smooth from start to finish. We’ll gladly pass your praise along to both team members you spoke with. And you’re absolutely right—while some customers can assemble their sauna in about 30 minutes, many take closer to an hour or more, especially if they’re taking their time to get it just right. We appreciate you pointing that out for others considering a sauna. Enjoy your new sauna, and welcome to the Peak family!

We’re so glad to hear your experience from purchase through delivery went so smoothly and that our team could help make the process comfortable and stress-free for you. It’s great knowing everything—from the fast shipping to the setup—worked out as planned, and even better that your whole family is already enjoying the sauna daily. We’ll be sure to share your kind words with our support team—they’ll be thrilled to know their quick responses made a difference. Here’s to many years of great sessions ahead—thank you for choosing Peak!