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动物与宠物

Petflow

201 条评价

4.3201 条评价
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关于 Petflow

数据更新
网站
petflow.com
分类
动物与宠物
所在地
United States · Easton
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(30/30 条)
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Petflow靠谱吗?

Petflow(petflow.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑良好。83% 的评价为 4 星及以上,13% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
AJ · 写过 9 条评价 · 已认证 · 体验于 2026-04-21 ·

准时到达

准时到达,猫们都很喜欢马蒂博士!

Petflow 回复2026-05-04

On time delivery and happy cats. That is a great day! We are so glad Dr. Marty is a hit with your fur babies. Thank you for choosing Petflow!

F
Frederic · 写过 3 条评价 · 已认证 · 体验于 2026-04-21 ·

我的交货总是可靠的。

Petflow 回复2026-05-04

Reliable is exactly what we strive to be! We are so glad we can be a consistent part of your pet care routine. Thank you for your continued trust in Petflow!

G
Gilda P. · 写过 3 条评价 · 已认证 · 体验于 2026-04-21 ·

持续警报

不断提醒我的订单在他们系统中的位置。易于浏览的网站。

Petflow 回复2026-05-04

We love knowing you always have visibility into where your order is! Keeping you in the loop every step of the way is so important to us. We are glad the website has been easy to navigate too. Thank you for shopping with Petflow!

优质的客户服务

我订阅了我的狗的食物,直到最近才遇到问题。问题出在联邦快递而不是 Petflow。我们的包裹从未交付,Petflow 立即重新发送。

Petflow 回复2026-05-04

We are so glad our team was able to get that taken care of right away! Carrier hiccups happen, but we always want to make sure your pet's food gets to you without delay. Thank you for the kind words and for being such a loyal Petflow customer!

E
EddieL · 写过 4 条评价 · 体验于 2026-04-24 ·

使用 Petflow 汇集客户服务问题

我已经使用 Petflow 进行自动运输 7 年了……我的两只小狗最近吃的狗粮已经超过 1.5 年了,开始给它们带来非常糟糕的大便。 我们努力消除所有食物,并一一重新引入它们,以找出造成这种情况的原因。 当我就这个问题和自动船上未开封的袋子联系 Petflow 时,他们不屑一顾,没有提供任何帮助,尽管他们销售的产品是导致我的小狗生病的原因。 这是非常令人失望的,我永远不会建议再次从他们那里购买。

Petflow 回复2026-04-29

Hi there, thank you for being a Petflow customer for 7 years. That truly means the world to us. We're so sorry to hear your pups have been having digestive issues and that your experience with our team left you feeling unheard. We understand how concerning it is when your fur babies aren't feeling well. Unfortunately, we are not able to accept returns on food items, so our reps were limited in what they could offer in that moment. That said, we never want a loyal pet parent to feel unsupported, and we'd love the chance to connect with you directly. Please reach out to us at [email protected] so we can look into your account and see what we can do for you.

J
Jennifer Hessell · 写过 3 条评价 · 已认证 · 体验于 2025-10-03 ·

始终快速运输和质量...

始终快速运输和优质产品!

Petflow 回复2026-04-29

Thank you so much! We love hearing this. Getting your pet supplies to you quickly and in great shape is exactly what we aim for. We appreciate your continued support and can't wait to keep delivering for you!

R
RON · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·

价格实惠

价格实惠。 及时交货。

Petflow 回复2026-04-29

Thank you so much! We work hard to keep our prices competitive and get orders out fast. We appreciate your support and look forward to serving you and your pets again soon!

我强烈推荐Petflow!!!

Petflow 总是有我想要的东西,他们的价格合理,而且他们的客户服务很棒!

Petflow 回复2026-04-29

This made our day! We love knowing that our selection, pricing, and team are hitting the mark for you. Reviews like this mean so much to us. Thank you for being such a wonderful part of the Petflow family!

R
Randy Marburger · 写过 4 条评价 · 已认证 · 体验于 2026-03-24 ·

及时交货

当我更改数量和日期时,食物很快就送来了。

Petflow 回复2026-04-29

So glad to hear the update went smoothly and your order arrived right on time! We want every change to your autoship to be hassle-free. Thank you for choosing Petflow!

A
AMBER R. · 写过 1 条评价 · 已认证 · 体验于 2026-03-25 ·

喜欢将我们的狗粮送到……

喜欢将我们的狗粮准时送到前门!

Petflow 回复2026-04-29

We love hearing this! Getting your pup's food right to your front door on time is exactly what we're here for. Thank you for the kind words and for trusting us with your pet's needs!

C
Cindy Ballard Darby · 写过 6 条评价 · 已认证 · 体验于 2026-03-23 ·

Petflow 履行了我的订单...

Petflow 准确、一致地履行我的处方猫粮订单,消除了我对提供 Camper 尿/压力食物的担忧。 我收到相关通知,他们与我的兽医合作以保持处方最新。 成本对业主来说是友好的。 我很感谢他们的客户服务!

Petflow 回复2026-04-29

This truly made our day! We know how important it is to keep prescription food stocked consistently for pets with specific health needs, and we are so glad we can be a reliable part of Camper's care routine. Working alongside your vet to keep everything current is something we take seriously. Thank you for trusting us with something so important!

P
Pamela Fiene · 写过 1 条评价 · 已认证 · 体验于 2026-03-24 ·

感谢您的快速交货

Petflow 回复2026-04-29

Thank you for the kind words! Quick delivery is something we take pride in. We appreciate your support and look forward to keeping your pets stocked up!

S
Sharon · 写过 3 条评价 · 已认证 · 体验于 2026-03-23 ·

流程简单、交货快捷

Petflow 回复2026-04-29

That's exactly what we aim for! We want ordering your pet supplies to be as simple and seamless as possible. Thank you for the kind words and for choosing Petflow!

S
SUE ZIMMERMANN · 写过 1 条评价 · 已认证 · 体验于 2026-03-23 ·

Petflow 始终如一地提供他们的……

Petflow 始终如一地按时交付产品,为消费者带来无忧无虑的体验。

Petflow 回复2026-04-29

That is exactly what we are here for! Great selection, fair prices, and fast delivery for you and your pets. Thank you for the kind words and for choosing Petflow!

S
Susan Weiner · 写过 2 条评价 · 已认证 · 体验于 2026-03-23 ·

获得额外食物的好方法

Petflow 回复2026-04-29

We are so glad we could help! Making it easy to get your pets the food they need is what we are all about. Thank you for shopping with us!

K
Katie Lehnig · 写过 2 条评价 · 体验于 2026-04-07 ·

请勿使用宠物流

请勿使用宠物流。请使用 Chewy 我在我的猫去世前一天收到了一袋食物,Petflow 不会破例退货或提供退款捐赠。 Chewy 尊重顾客,尤其是在困难时期。 Petflow 完全是金钱驱动的,不关心客户

Petflow 回复2026-04-29

We are so deeply sorry for the loss of your cat. Losing a pet is heartbreaking, and we genuinely wish we could have done more for you during such a difficult time. We understand how painful it must have felt to be in that situation and we are sorry our policy left you feeling unsupported. While we are not able to accept returns or issue refunds on food orders, we never want any pet parent to walk away feeling like we don't care, because we truly do. We hope you and your family are finding some comfort during this time.

R
RONALD MROFCZA · 写过 12 条评价 · 已认证 · 体验于 2026-03-25 ·

永远不会用完

我永远不必担心我最好朋友的食物用完。

Petflow 回复2026-04-29

That peace of mind is everything! We love knowing your best friend is always taken care of. Thank you for trusting Petflow to keep the bowl full!

M
Muhammad Javed · 写过 1 条评价 · 体验于 2026-04-05 ·

嗨,我是贾维德

Petflow 回复2026-04-29

Hi! Thank you for the 5 stars! We appreciate your support and are happy to have you as a Petflow customer. We look forward to serving you and your pets!

D
Dale Gagliardi · 写过 1 条评价 · 已认证 · 体验于 2026-03-25 ·

交货非常快

交货非常快!生鲜产品

Petflow 回复2026-04-29

Fast and fresh is the goal! We are so glad your order arrived quickly and in great condition. Thank you for choosing Petflow!

K
KEVIN WALSH · 写过 1 条评价 · 已认证 · 体验于 2026-03-25 ·

使用 Autoship 让生活变得更美好……

使用自动发货让生活变得更轻松,并且订单始终准时。继续做好工作。

Petflow 回复2026-04-29

That is exactly what Autoship is designed to do! Set it, forget it, and never worry about running out of your pet's essentials. We will keep up the good work! Thank you for your support.