Hassle-free is exactly what we are going for! We appreciate you taking the time to share your experience and for being a Petflow customer. We look forward to continuing to deliver for you and your pets!
This made our whole team smile! We are so glad we can be your go-to for grain free food at a price that works for you. Keeping your pup happy and your autoship running smoothly is what we love to do. Thank you so much for the kind words and the recommendation!
C
Carol K., Rindge, NH · 写过 5 条评价 · 已认证 · 体验于 2026-03-24 ·
★★★★★
狗粮运输
狗粮下单、发货、2天内收到!服务很棒!包装也很棒!
Petflow 回复2026-04-29
Two days from order to door and great packaging too! That is exactly the experience we want every pet parent to have. Thank you for the kind words and for shopping with Petflow!
We are so glad our team was able to take care of you quickly! A damaged shipment is never the experience we want for our pet parents, and we always want to make it right as fast as possible. Thank you for giving us the chance to do that and for the kind words!
Thank you so much! Having a great selection of brands and getting orders out fast are two things we really take pride in. We appreciate your support and look forward to keeping your pets stocked up!
We love hearing this! Our team works hard to make sure you always have what your pets need when you need it, whether that means adjusting your autoship or getting an order out ahead of schedule. Thank you for the kind words!
We are truly sorry for this experience and we completely understand your frustration. You made a change to your account in good faith and our system did not process it the way it should have. That is not acceptable, and asking you to haul a 30 pound package to FedEx was not a reasonable solution, especially given the physical challenges you mentioned. We hear you, and we are sorry we were not able to do better for you after years of being a customer. We appreciate you sharing this feedback as it helps us improve, and we are sorry we were not able to make it right before you made the decision to cancel.
J
Joyce Messick · 写过 1 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
优惠的价格和快速的运输
Petflow 回复2026-03-18
Thank you so much for the kind words! We're so happy to hear you had a great experience with us at Petflow. Getting you the best price with fast shipping is always our goal, and your support means a lot to our team. Hope to see you again soon! 🐾
D
Donna Danaher · 写过 1 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
产品交付非常快
产品交付非常快,完美交易!
Petflow 回复2026-03-18
Thank you for the wonderful review! We love hearing that your Petflow experience was quick and flawless from start to finish. That's exactly the kind of service we strive to provide every single time. We truly appreciate your support! 🐾
Thank you for the kind words! We're so happy to hear you're loving the product and the free shipping. At Petflow, we believe taking care of your pets should be easy and affordable. We truly appreciate your support!
S
SUNNY SHA · 写过 1 条评价 · 已认证 · 体验于 2026-02-24 ·
★★★★★
价格优惠,准时交货
价格不错。交货顺利
Petflow 回复2026-03-18
Thank you for taking the time to share your experience! We're so glad the pricing and delivery hit the mark for you. At Petflow, we work hard to make every order smooth and affordable, and reviews like yours remind us why we do it. We appreciate you! 🐾
Thank you for taking the time to share your experience! We're so glad our shipping speed has been hitting the mark for you. At Petflow, we know how important it is to get your pet supplies quickly, and we appreciate your trust in us!
N
Nicki · 写过 3 条评价 · 已认证 · 体验于 2026-02-23 ·
★★★★★
可靠且始终保持沟通
Petflow 回复2026-03-18
Thank you so much for this wonderful review! Being reliable and keeping our customers in the loop every step of the way is something we take a lot of pride in at Petflow. It means the world to us that you noticed. We appreciate you! 🐾
L
Lisa · 写过 4 条评价 · 已认证 · 体验于 2026-02-26 ·
★★★★★
订单总是被发送和接收......
订单总是快速发送和接收。我们喜欢 Petflow!
Petflow 回复2026-03-18
We love you too! Thank you so much for the kind words. Knowing that your orders are always arriving quickly and consistently means everything to us at Petflow. We're so grateful for your continued support!
Thank you so much for sharing this! We're so sorry about the mix-up with your order, and we're really glad our customer service team was able to help make it right. Kurli Steveadorable sounds like an absolute sweetheart, and what a beautiful thing you did by welcoming her into your home. We're honored to be a small part of her new chapter. We can't wait to have you shop with us again! 🐾
J
John Konzen · 写过 2 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
东豌豆
自动发货简单快捷、方便且一致。 谢谢
Petflow 回复2026-03-18
Thank you! We designed our auto-ship program to make pet care as hassle-free as possible, so it's really wonderful to hear it's delivering on that promise. We appreciate you and your loyalty to Petflow! 🐾
D
Debi P. · 写过 4 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
超快速运输
超快的运输,总是有库存,谢谢你们,上帝保佑你们所有人。
Petflow 回复2026-03-18
Thank you for the kind words, and right back at you! We're so glad we could keep you stocked up and get your order to you quickly. Comments like yours truly make our day at Petflow. We appreciate you!
J
Joyce Ray · 写过 5 条评价 · 已认证 · 体验于 2026-02-24 ·
★★★★★
轻松订购快速交货
Petflow 回复2026-03-18
Thank you for the love! We work hard to make ordering as simple and quick as possible, so it's really great to hear that's been your experience with Petflow. We appreciate you! 🐾
T
Tiffany Yuan · 写过 1 条评价 · 已认证 · 体验于 2026-02-24 ·
★★★★★
快速可靠的交付
Petflow 回复2026-03-18
Thank you for taking the time to leave a review! Fast and reliable delivery is something we work really hard to maintain, and we're so glad it's been a great experience for you. We appreciate your trust in Petflow!
W
Wendy · 写过 4 条评价 · 已认证 · 体验于 2026-02-24 ·
★★★★★
很棒的服务
很棒的服务。快速运输。良好的沟通
Petflow 回复2026-03-18
Thank you so much for the kind words! Great service, fast shipping, and clear communication are the three things we always strive for at Petflow. So glad we hit all the marks for you. We appreciate your support!