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动物与宠物

Pet Paradise

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关于 Pet Paradise

数据更新
网站
petparadise.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
7 条评价
差评回复率
24%(25/104 条)
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商家自述

想为您的狗狗或猫咪找有趣、安全又干净的寄养、美容、日托和兽医护理服务?去美国南部35家Pet Paradise门店中的任意一家就对了。

Pet Paradise靠谱吗?

Pet Paradise(petparadise.com)在 OK.one 的综合评分为 2.9 分(满分 5 分),基于本站收录的 200 条用户评价,属于动物与宠物分类,口碑较差。评价两极分化:46% 给出 4 星及以上,同时 48% 打了 1 星;商家回复了 24% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-09-03。

用户怎么说

有个医生不知道自己几斤几两,对顾客非常无礼,而且什么都不懂,他们只想卖给你那些他们利润高的产品

有个医生连自己几斤几两都没数,对顾客特别没礼貌,而且啥也不懂。他们就想卖你那些他们从公司拿高提成的产品。然后他们会逼你买,说你家狗需要这个那个的……反正不管你家狗先不吃那玩意儿。求你别去那家店

Pet Paradise 回复2021-03-02

很抱歉得知您对我们的团队和所提建议感到失望。我们希望能有机会与您直接沟通。请随时致电 904 363 3330 联系我们。

寄养和日间营地

我只用过这家店的日间托儿和寄养服务,但到目前为止,我对这两项服务都有非常棒的体验。我有一只哈士奇,很难应付,我真希望早点开始送她去日间托儿。即使每周只去一次,她的行为也有了改善,因为她消耗了所有多余的能量,在家时也放松多了。

我们是 Pet… 的首次顾客

我们是 Pet Paradise 的首次顾客,体验很棒!我们缺少一些疫苗接种信息,他们联系了我们的兽医,顺利拿到了所有记录。我很喜欢他们回家后还打电话来询问狗狗的情况。我唯一的反馈是,部分服务的描述/定价有误导性,我希望能有更多详细信息。比如美容服务,我完全不知道"带回家洗澡"要 45-50 美元。也许是我在价格明细里漏看了,但整个预订网站太难用了,我不确定每项服务的定价。还有,我付了额外玩耍时间的费用,但不知道其他狗狗会自带玩具,而且我备注了我家一只狗有护玩具的倾向,结果他变成了单独玩耍而不是群体玩耍。从安全角度来说,我把狗带离那个情况完全没问题,但我只希望事先知道玩耍时间会涉及玩具,这样我就不会期待我的狗和其他狗一起玩。总的来说,体验不错,会再来的,但下次我会确认所有定价。

美容造成严重伤害且客户服务糟糕

Our loving Golden-Doodle did doggie day care, boarding and grooming with the Charlotte-Matthews location. He was always excited to get there and in great behavior when it was time to go. Samson moved to Wilmington and we automatically looked for a Pet Paradise there. We scheduled Samson for grooming on Friday, December 18, 2020 (3 pm) with the Wilmington location. The morning after grooming, we noticed Samson's upper lip was very swollen and irritated all the way across (uniform to the hair cut). (His injuries include cuts or burns to lip, elbow, belly and paw.) My daughter called and the staff said Samson received 5 stars for his grooming behavior and advised her that it could be bee stings (at this time of year) and to put a cream on it. This was unacceptable and I called to speak with him. The staff member (not a vet) stated that he gave that recommendation arbitrarily. Nor did he offer any compassion or support. I asked then to speak with a manager. He said that the General Manager would be in around 11 am. When I received a call back it was well past 11 am (around 2:30-3 pm) and it was not the GM. Again, that staff member was not compassionate. Rather she was dismissive and said see what a vet says. Again, no offer of support, refund, compassion, etc. Your commitment states that you proudly guarantee providing a safe, clean and fun environment. That anything less is not Pet Paradise. That your staff is attentive and passionate about pets and will go the extra mile to ensure that my pet has a safe and enjoyable time. You also acknowledge that trust is something earned. Well, I strongly state that this is not the character or commitment of the Wilmington, NC location. I am sure that Dr. Jaime Pickett, your Chief Veterinary Office would be glad to see how pets and their family’s are treated at the Wilmington location.

Pet Paradise 回复2020-12-22

感谢您分享您的关切。我们非常抱歉您最近的体验未达预期。我们致力于为客人提供安全、干净、有趣的环境。您的情况已上报,我们的团队成员将直接与您联系。

首次就诊的宠物医院客户

我是 Pet Paradise 兽医服务部门的新客户,位于佛罗里达州 Coconut Creek 的 Hillsboro Blvd。我要推荐 Dr Zwilling 的助理 Denisha,她是个甜美可爱又非常乐于助人的年轻女士。Dr Zwilling 很幸运,我相信他一定以她作为团队中重要的一员而感到骄傲。谢谢 Denisha,Richard 和 Flower

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