如果你想拿到一只湿漉漉的宠物
如果你想找个地方把宠物弄湿，那这里绝对是首选。我和我丈夫要卖房搬家，需要找个地方寄养我们的幼犬Chase，所以我们选了这家Pet Paradise（才不是什么天堂呢）。我们平时一般去Camp Creek那家店。结果住了3晚加1天，我付了剪指甲和洗澡的钱，拿回来的却是一只湿漉漉的幼犬，指甲没剪，还冷得直打喷嚏。收费我没什么意见，但拜托把狗擦干啊。店倒是不错，但服务烂得像只湿狗。
关于 Pet Paradise
数据更新- 网站
- petparadise.com
- 分类
- 动物与宠物
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 7 条评价
- 差评回复率
- 24%（25/104 条）
是 Pet Paradise 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
想为您的狗狗或猫咪找有趣、安全又干净的寄养、美容、日托和兽医护理服务？去美国南部35家Pet Paradise门店中的任意一家就对了。
Pet Paradise靠谱吗？
Pet Paradise（petparadise.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 200 条用户评价，属于动物与宠物分类，口碑较差。评价两极分化：46% 给出 4 星及以上，同时 48% 打了 1 星；商家回复了 24% 的差评；近 12 个月新增 7 条。数据最后更新于 2026-09-03。
用户怎么说
从第一天起就是客户，直到Robin出现
从一开始就把狗送去那里美容。换成 Robin 之后，一切就每况愈下了。最近几次，全套美容都没做完，他们借口一个接一个，把责任推给前任美容师说没留笔记，尽管我每次送狗来都明确说了我要什么。现在我只剩一只狗了，还特别要求给他戴嘴套做指甲。上次两次修剪指甲后，我不得不带他去兽医那儿，而且剃头周围不均匀，但毕竟是只狗。算了。我忍了。这次他们觉得我咄咄逼人，因为我要求做好就解约了，其实是因为 Robin 直接骗我，说她完成了美容。我：你给他戴嘴套做指甲了吗？她：没有。那你没完成美容，因为他会咬人，不会让你做的！！！骗子。那里工作的超级娘娘腔的' guy'很没礼貌，一直插嘴，好像除了自己的头发什么都不知道。
Pet Paradise Ballantyne
I had my almost 3 year old yorkie boarded for 5 days, I watched the cameras all the time and was lucky to see him a few times even though he looked scared and stayed up against the wall. I also paid for forever connected so I could get pictures of him to see how he was doing, the first pics I got he looked very happy and that put me at ease, the next pics we got his eyes were red and swollen and he looked exhausted. When we picked him up he smelled so strong of urine and had feces matted to his bottom, and on top of all that he now has kennel cough (despite being vaccinated) which I now see from many other reviews is a very common occurrence at pet paradise. I called and spoke to one of the front desk girls and she was completely unapologetic and just said “yeah we have had a few kennel cough cases recently” maybe that’s something you should disclose before letting peoples babies stay there and put them at risk! I trusted these people and let them know I had an awful experience in the past with boarding my first dog, who died while being boarded at a different facility, they put me at ease and I felt better leaving him there but never again will I and now my ptsd from boarding pets is even worse...
我的狗看起来生病了
我的狗看起来玩得很开心，但现在生病了。她毛里打了一堆结和缠结，几乎像是粘了口香糖。她差点吐了。我们在弗吉尼亚州夏洛茨维尔的 Pet Paradise 宠物日托中心待了2晚。
Kenner New Orleans
I told the cashier I was here to get Tinker bell she said she isn’t ready. I asked about the cameras when I went in and asked if I could see where they kept her Because I never saw her on the cameras. The cameras don’t show where the kennels are and it’s dark. So you have no idea like the one in Jacksonville where your pet is the lights are out at night. Real shady why even have cameras? They were supposedly doing her nails and the bath. I was told no I could not have a tour or just peek and see where they kept her. I was there 5:23 I was told they are just now doing her nails and bath. I sad ok no problem. Then I guess the assistant manger in a rush just rushed my wet dog out to me she is a shedder and a good bath was not given! My regular vet charges 25 for all because she is small that includes the works. She was wet and I mean wet fur flying stinking with no collar or leash practically thrown at me and she was peeing on me and the floor. I told her she stinks she said “ it was maybe because she was peeing” I’m like Really? All on me and the floor. This was horrible to have a wet dog fur flying all over and pissing on me and the floor. She didn’t even wipe it off the floor with three other clients there. This is totally unacceptable and unprofessional. I fortunately had her other hardness her service one and leash in hand Thank God because I took her out side to finish peeing. Then went back in another young lady said do you need anything I said yes her leash, collar with her rabies tag and food and treats. She got them. She said she didn’t eat except for treats. I appreciate they took my Dog I had a funeral to attend. But that experience was just unreal. I put my Tinkerbell on the back of my truck I had some dry dog shampoo spray in my truck and sprayed her right there in the driveway. Look at you cameras if you have some out there. Just unreal! Fur just a flying toweled her off she stunk I would have rathered them not act like they gave her a proper bath. Just leave her dry. A wet not washed properly Dog just stinks like a wet dog Dang! For 25.00 you give a dog a good bath not wet and throw at the client with no collar and leash. Even your sign says dogs must have a leash on, one guy look at me I’m like unreal how they just threw her at me. He said for sure. Another client at the desk was did they give my dog a bath he said at checkin he asked for a bath for his Shih Tzu the young lady said it wasn’t put down. I think they were just behind. Like I said this is Totally Unprofessional!
Pet Paradise 回复2021-07-28
非常抱歉得知您的经历。您的反馈已上报给团队。我们在 Pet Paradise 致力于为照看的宠物提供安全、干净且有趣的环境。
糟糕透顶的地方
破地方！我再也不会带我的狗去了。它们都得了犬窝咳。你打电话没人接，留言也没人回。我去接它们的时候，它们都臭死了。再也不来了！
如果能打一星以下我会的
Today was the second time I took my dog to the Cary Pet Paradise. The first time was the get acquainted day and although I tried to see him on the webcam, I didn’t. In fact, I never saw any dogs on the cam the several times I checked it. I paid for a bath that day and he was fine. I was told he played well and went to the pool early. I never saw him on the camera but figured I missed it. Today I picked him up and I almost threw up in the car. He reeked of urine and a bug spray smell. He was wet but I was told the pool was closed for maintenance. When he was brought to me he was wet and I was told he had been in the pool. ? I didn’t smell him until I got into the car. I have never smelled anything so disgusting. I scrubbed him and I still smell the awful stench. I didn’t receive any feedback on his stay other than he threw up earlier in the day. I did not feel like my dog had been in the playroom, nor the pool. He smells so bad I think he was in urine all day. I will never be back. It is disappointing because I thought this was going to be a unique place. I am very concerned that he breathed in all day whatever the chemicals and urine soaked rooms were that he was placed into. There is no way he could smell that bad unless he was around it all day. I won’t be back.
Pet Paradise 回复2021-07-28
很抱歉得知您的体验未达预期。我们努力为照看的宠物提供优质的住宿体验。您的反馈已转达给管理团队。
注射完疫苗的小狗死了
我六个月大的完全接种疫苗的小狗于 6 月 28 日和 7 月 2 日去了休斯顿/爱好宠物天堂的日间营。他于 7 月 7 日死亡。7 月 6 日他昏昏欲睡，伴有血性腹泻和呕吐，立即被送往紧急护理中心，在那里接受了症状治疗。几小时内他就去世了。我联系了这个地点，让他们知道，以便他们可以提醒其他顾客并进行深度清洁。我留下了语音留言，但没有人联系我。
Pet Paradise 回复2021-07-28
对于您的损失我们深表歉意。据我们团队了解，他们确实尝试联系过您。我们非常重视所照看宠物的健康与安全，感谢您告知我们这一情况。
糟糕透了
Horribly bad. My dogs had pee and feces all over them. They peed outside the complex for like 2 minutes straight non stop like nobody was letting them out. They both had diarrhea, it’s been a week and one still has diarrhea. There not eating. They mope around and have a limp. I seriously want to hire an attorney. If I knew my dogs would have been treated this badly I would have never gone on vacation. They are horrible people there. They are completely fake. I called to complain and same old excuse oh no they weren’t mistreated I’m sure of it. Then I went to put a review in and saw all the same complaints it’s crazy please if you love your pet do not leave them at pet paradise ever please no matter what do not, you will regret it I guarantee you. Also my one dog has the cough , sniffles, sneezes and just feels like total poop. Oh and my one dog has a question mark on a tag on her so I don’t even know for sure if they were even in the same room together. This is the worse place ever for a dog. And I guarantee they never even went in that pool once. I can’t believe this place is still open. There’s a reason why they were the only ones that had an opening left last minute before the 4th of July. Literally I called within a 50 mile radius of Raleigh and that was the only place that had availability so just think about it for a second cuz it’s not worth it at all. DO NOT GO THERE PLEASE!!!!!!
Pet Paradise 回复2021-07-13
很抱歉得知您的体验未达预期。我们希望与您直接沟通，了解具体哪里出了问题。我们在 Pet Paradise 以提供安全、有趣且干净的宠物住宿环境为荣。请致电 904 363 3330 联系我们办公室。
绝对不推荐
It is obvious the staff does not pay attention to the dogs in day care as my pet came back with scratches on him a couple of time. They never even bothered to tell me or look at him before handing him over. I understand everyone is having a hard time hiring at this time in history, however, it IS clear they just care about the number of dogs they get into day care and not the well being of the animals. Was also called multiple times & told my pet was doing things he was not - we watched him on camera the entire day - I believe they called him out due to his breed even after the manager claimed "we love all breeds". I strongly disagree. I wish this were a better and safer place to take my dog, but I've pulled him from the wellness program completely. I'll find another day care that actually cares about the pets.
Pet Paradise 回复2021-07-13
非常抱歉得知您的失望经历。我们希望能与您直接沟通，了解具体哪里出了问题。请致电 904 363 3330 联系我们。
就是纯粹的糟糕！！！
就是纯粹糟糕透顶。我多年来一直带我的两只多伯曼犬去 Pet Paradise，原本很喜欢他们的服务，但过去两年里他们变得如此糟糕，简直难以置信。员工会给你互相矛盾的流程和规定。我的狗超过100磅，他们的喂食规定只允许给那么点食物。我的狗并不超重，而且食欲很好，每次吃饭都吃超过2杯的食物。有太多的事情可以抱怨，我根本无法一一列举。 作为你第一次与 Pet Paradise 接触就能感受到糟糕服务的证明，你只需要拨打总机号码尝试预约。如果你在30分钟内能打通电话，我愿意在 YouTube 上吃我的帽子。
Pet Paradise 回复2021-07-13
很抱歉得知您的经历。我们了解到今年夏天很难联系到我们的预订中心，我们正在努力解决这个问题。我们希望能与您直接沟通其他问题。请致电 904 363 3330 联系我们总部。
第一次寄养，接回来时尿湿还拉肚子。
上个周末（周五到周日）我们第一次把狗送到夏洛特机场附近的Pet Paradise寄养。每天去网页摄像头看了好几次公共区域，一次都没看见它在玩。接它回家上车时，发现它全身尿骚味特别重，味道大到回家路上车窗全开还是能闻到阵阵臭味。它是只哈士奇，底毛很厚，到家后我们给它搓了半小时澡才把味道弄掉。到家不到半小时，发现它开始拉稀。一开始以为是第一次离家焦虑导致的，但都周二了还在拉。我们自带了食物和零食，还特别说明它不能吃含麸质的东西，否则会拉稀。现在只能怀疑是喂了别人的食物，还是尿湿的环境导致了腹泻。接下来估计得付兽医账单了。本来觉得员工很友善，但寄养服务成这样完全不能接受。
Pet Paradise 回复2021-06-29
非常抱歉得知您的经历，这完全不符合我们的标准。我们希望能与您直接沟通，了解更多情况，看看能否解决问题。
糟糕的地方
破地方！我们的狗回家时严重腹泻！不得不带他去兽医那里，花了100美元后他开始吃药。9天里瘦了7磅。我跟他们的人谈过，他们却在怪我。他们告诉我他有过软便，问要不要给他喂益生菌，我说是的，我也确实告诉他们他紧张时会有软便，不是回家后那种水样便。接他回家时他们没提过这事，所以我以为他的便便恢复正常了！不知道他怎么咬到舌头的，但我还接到电话说他咬到了舌头。显然我取消了他本周晚些时候预定的日托营。
Pet Paradise 回复2021-06-29
非常抱歉得知您的宠物在访问后出现了一些问题。我们希望能与您直接沟通了解更多情况。请随时致电 904 363 3330 联系我们总部。
不满意。失望。不推荐。
我在Lakewood Ranch把猫寄养了20天。取猫时发现完全没有为长期寄养做准备（应该提前问清楚的），结果被额外收了每天$5的「忙时费」，多收了$100！我质问时只退了$30的一天费用，连$35都没退，感觉他们做生意就是赚钱第一。寄养期间我经常看摄像头，从没见有人给猫个人关注，很多时间「猫公寓」的门都是关着的，猫完全没有自由活动的时间。非常失望，感觉被敲诈了，完全不推荐这家店。 VDJ
Pet Paradise 回复2021-06-30
很抱歉得知您的体验未达预期。我们希望能与您直接沟通了解更多情况。
犬咳！没有后续跟进
犬窝咳！没有任何回应或跟进电话！ 我们的两只狗共用一个 kennel，有室内/室外通道 DOG1）回家后得了犬窝咳！嘴唇上还有个开放性伤口。按要求他们分开喂食，但我们的小家伙被遗忘，独自留在室外 kennel 几个小时。我能看见它坐在角落靠着门等被放回去。它胆子小，看着它在那儿我特别难受，一边想联系 facility 让它回「姐姐」那儿。它在寄养期间掉了4磅。（到家后去兽医急诊花了$320） DOG2）是只年长的狗，有严重焦虑症（还有非侵袭性癌症）。我们留下每日焦虑药物的指示，说雷暴天气要加量。接它时却说没给每日药，觉得没必要。可能是沟通失误，但处方标签上明明写着每日给药。它也掉了体重。 关于犬窝咳我已经发了4封邮件给Pet Paradise，一直没回复。
Pet Paradise 回复2021-06-30
非常抱歉得知您的经历。请随时致电 904 363 3330 联系我们总部。我们希望能与您直接沟通。
把宠物带回家时，要做好给它洗澡的准备……
我去过Cary Pet Paradise三次。真心希望他们能成功，位置方便，人也友好，但每次从Doggie Daycare接狗回来，它都尿骚味冲天，脚是黄的。有次接它上车时发现全身尿湿，只好送回去让他们洗了澡。看起来狗在玩耍区排泄——没有户外或草地区域——虽然PP用拖把吸，但清洁不到位，狗还是会踩到。它们玩的时候跳来跳去，不只是脚湿，背上也会被其他狗的尿溅到。 Pet Paradise求你们改改！谁也不想接狗回家还得给它洗澡，因为尿骚味太重！这确实影响我定期带它来的决定。
Pet Paradise 回复2021-06-30
感谢您的反馈。我们的团队正在深入调查您的问题，以确保为照看的宠物提供安全、干净的环境。
这地方太烂了！
糟糕的地方！把狗留在尿满的毯子上！结果它得了胰腺炎！他们完全没用我们提供的尿垫、食物和零食。还额外收费让我们用他们昂贵的食物，狗几乎没吃！千万别把宝贝放这儿！
Pet Paradise 回复2021-06-23
您的评价让我们非常担忧。我们希望能与您直接沟通，了解更多情况并解决问题。
我的狗第一次寄宿在……
我的狗第一次寄宿在佛罗里达州杰克逊维尔的宠物天堂大学所在地时，它患上了犬窝咳。该设施对成本或任何方面都没有帮助。我确信他们确实让其他狗留在那里，而没有事先进行适当的注射。我的狗总是待在家里，除了这次登机之外，从来没有和其他狗在一起。
Pet Paradise 回复2021-06-23
很抱歉得知您的经历。所有狗狗在Pet Paradise寄养都必须有有效的 bordetella（犬窝咳）疫苗。我们需要每六个月更新一次。不幸的是，就像人类的感冒一样，存在多种变异株，疫苗并不能防护每一种菌株。我们很希望能有机会与您进一步沟通。
我最喜欢什么？什么都没有！！！！
What do I like most?? NOTHING!!! The lobby is dark and dreary, and the amount of dog's barking made me wonder about their care!! Also, please look at the video of the "small" dog area that has big dog's too, and how it is very overcrowded, the big dog area was also very overcrowded!! So here's my story. I was just turned away from my grooming appointment because we were a few minutes late!! Amanda the Asst manager was very helpful but said that the groomers set their own appointments and won't change! This groomer was not even willing to look at Izzy, and if he had he would have realized how easy of a job it would have been, since she is combed every day and is not a challenge to groom!! So here's the background on what happened. I spoke with someone about a month ago and signed up for a meet & greet at 9AM and grooming at noon. I had tried to call them this past week to confirm my appointment but after 5 tries and not having my calls answered or returned I thought that they did not want my business, I even tried to make contact through the website!! PLEASE NOTE, You cannot call this location directly and no one responds to messages!! I got a phone call from them today at about 12:15, my origianal grooming appt was set up for 12 noon, but remember that my meet and greet was set up for 9AM, so why didn't they call earlier????? I was able to talk with them after learning how to get through to the Naples location, they said that if I could be there in 20 minutes they could groom Izzy. So after my 25 drive, they turned us away which I think is VERY POOR customer service!!!! You could not pay me to go back into that place and I will make sure that everyone of my dog owner friends know what happened!!!!
Pet Paradise 回复2021-06-07
非常抱歉得知您的经历。我们理解您的时间很宝贵，显然我们在您的访问中未能达到预期。
真心感谢
I am very grateful to the staff at Pet Paradise, Palm Beach, Florida, for taking such great care of our Golden Retriever, Fluke, during his stay there. Robert, Adrianna, just to name a few, were absolute impeccable and showed great professionalism. We traveled from New Jersey to Florida on vacation and decided to board Fluke for a few days while there. We were worried how Fluke would adapt to a new boarding place, since he was used to being with us all the time as we have been working from home for the past year. At Pet Paradise, Palm Beach, Fluke was surrounded with a lot of love and attention. The staff personally called me to let me know how he was doing and to ask for advice on feeding him. In addition, I could watch him on their webcams, which put me at ease. All in all, an amazing place with great people, friendly and caring, which I highly recommend to anyone looking for dog boarding in the area. Heartfelt thanks!
Nuestrospeludos
Rover.com | Pet Sitting
els pet
Dutch Vet
Furbo Pet Camera
PuppyPad
Puppies.com
PetLabCo.