Pet Paradise

Bill Esposito美国 · 写过 2 条评价 · 发表于 2022-04-21

第一次带我家博美来…

第一次带我的博美犬Bella去Newday Veterinary care，我非常满意。Alderstein医生和技师Amanda都太棒了！我一直在寻找更好的，结果找到了最好的。Bella要住3周。知道Alderstein医生和技师Amanda会照顾她，太好了。非常感谢！

最好的宠物店

我们超爱这里！

我们三年来一直来Pet Paradise，为我们的哈士奇Jack做日常日托和寄养。它非常喜欢，不想回家。我们认识了很多善良的店员，他们非常照顾Jack，特别是Erin，她总是超出预期帮助我们。她总能预见我们的需求，在我们想到之前就帮助我们，我们像对待家人一样信任她。谢谢Erin对Jack的爱！

最差的鱼店，鱼都死了。

Jacquelin Alexa Minjarez Coron美国 · 写过 1 条评价 · 发表于 2022-03-17

体验超差！

糟糕的体验！！付了钱结果狗被整天锁在房间里！有一天他们只给我的小狗30分钟玩耍时间！连上厕所的时间都不够长，还忘了给她我带给他们的玩具！她太伤心太无聊了！还收了我们89美元的晚接费用！还有洗澡，他们说包含在套餐里，我真的怀疑他们有没有洗！她身上臭死了！接回来还拉肚子，晚上一直嚎叫！她花了两天时间才重新适应我们家！太伤心了！再也不会来了！！

真是最差的护理！！！！

I only awarded a star because the manager Brianna was wonderful. The rest of the experience including the care was terrible. I had no clue my dog was living in filth and not getting their food or I would have returned early! All 3 of my dogs had a terrible experience. My smallest dog had am and pm baggies of food with special ingredients of freeze dry easy to serve meals for a perfect balance and I got back 3 pm bags and he was there for 4 nights so he didn’t get his food. He is a great eater and only gets a little bit as it is. This was disheartening to me. My 2nd dog was a shy large dog that they knew about and we got her an indoor outdoor suite so she wasn’t forced to leave to relieve herself. They brought her out covered in her own poop. They said “she has poop all over her we can give her a bath if you want to wait”, then my 3rd dog who was out playing on occasion with the others came out shy and reserved (not like the outgoing puppy I dropped off) they handed me an armload of blankets we brought and one of them had pee dripping off of it! It was absolutely soaking wet with urine. Oh and just a little something I noticed while being glued to the web cam…. If your dog isn’t there for daycare, they are only outside for about 40 min a day in playtime!!!! I watched the cameras one day all day long while on my vacation. I’m in the pet care industry and if I did half of these things that I experienced to my clients dogs I would be out of business. This was a horrific experience and no dog should live like that and have the negligence that mine did.

不用了谢谢..请给我安排新的狗狗日托

Recently got my puppy groomed here . Terrible job was done for me to spend $65 . Nothing was resolved But EXCUSES by the staff . Groomer stated she’s been doing this for 8 years . Well it’s still a terrible job doesn’t matter how long you have been doing this BS . my puppy looks ridiculous. I am discontinuing all services with them including day camp . No THANK YOU lol ✌🏽

Larry Scheur美国 · 写过 1 条评价 · 发表于 2022-02-08

这是我小猫第一次寄养…

This was my Kitty's first boarding experience and I can't say enough positives about Pet Paradise's staff on patiently acclimating her to the new surroundings. The staff instantly recognized Aqua's stress and kept her calm and comfortable. I'm going to plan some day boarding so she becomes familiar with the Pet Paradise experience that will make overnights easier.

这家店抢走了网络搜索流量

你们家店把网上搜'pet paradise'的流量全抢走了，还有很多其他叫'Pet paradise'的店根本搜不到，就因为你们。我们不是想抱怨，只是希望别人能找到我们的店，不用非得问地址或电话号码。抱歉要抱怨，但我得说实话，除此之外这是一家挺不错的店，真诚地，另一个'Pet paradise'店主。

超喜欢

太喜欢了！带我家狗去美容，Bella 做得超棒！！一定会再预约！

日托营

我们的狗Moose很喜欢Pet Paradise的日间托儿所。员工们对他很好，尤其是他精力旺盛、停不下来。我们对那里的照顾非常满意。

员工没有提供服务…

员工没提供我订的服务，但还是扣了我钱。打电话想问问，在呼叫中心音乐里听了一个小时，还是没人接。根本没有直接打到门店的号码，只有佛罗里达的呼叫中心。如果你想知道宠物的情况或者想跟真人联系，我不推荐Pet Paradise。这对你的宠物来说不安全。

0星！！！快跑！！！别把宠物寄养在这儿！

0 STARS - RUN!! DO NOT BOARD YOUR PET HERE!!! READ THE 1 STAR REVIEWS as they are all true! Had two horrible experiences in a row when boarding my dog at this location - both times left me in tears while out of the country on vacation. THEY DO NOT GET THE ALL DAY PLAY you pay for!! Both times I paid extra for my dog to have all day play and after watching their webcams the entire morning and afternoon, I noticed that my dog hadn’t been out all day. I called and got the runaround and after demanding to speak with a manager she told me that there was a “mix up in the paperwork about him having the all day play”. He had been sitting in a kennel the entire day! When I picked him up the manager insisted that that would never happen again (LIE). The next time I boarded him, the EXACT same thing happened. He never got the play time I paid for because of a “mix up in the paperwork.” They tried to lie and tell me he had gone out to potty but when I told them I had been watching the cameras for the previous 3 hours and that was not true they changed their statement and said that he hadn’t been out because he had just eaten. BEWARE - if you don’t watch the cameras all day I can guarantee you dog will not get what you paid for. This place is super SHADY! Don’t believe me, read the 1 star reviews that all sound eerily similar to my experience. I had to call a friend and have her pick my dog up half way through our trip because I felt uncomfortable with him being there any longer!

各位猫家长请注意！！！

This may only apply to the resort in Greenville, SC, but should serve as a warning to anyone who intends to board a cat. They have a beautiful facility that is set up for dogs with play areas, pool, etc. It is the Ritz-Carlton of doggy day and overnight care. In a corner in the front of the building are a few two level cat condos. I recently left my cat for 8 days. Now I admit I was nervous to start with as I've never left her more than a couple days. She has stayed there before for a night or two with little problem. This time there was nothing but. Misty is an only child, about 1.25 y/o, and can get spooked depending on how you handle her. I explained, I gave a comfort toy for the cage (which was left in the bag) and treats and said they usually distract her. The treats were untouched. This was a business trip for my husband that I was along for the ride, so other than part of Sat/Sun I was laser focused on the webcam in their cat room. In 8 days I saw her out only once. No one interacted with her. I often saw her with her nose pressed to the glass looking out at everyone. I'm hundreds of miles away, and they hardly ever answer their phone. I was told to email them. They did answer my emails, but it didn't explain what I was seeing. Their side of the story is that she was hard to handle, hissed, batted her paw about - I spent $30 a day, for which I supplied everything but litter. I did expect that they were trained to handle cats at that price point. But they are not. You're paying for the dogs' pool. My reason for posting this is to warn other cat owners that if you need to board your baby for more than a night or two, get Rover or a friend to come to your home. I only boarded my baby because she's a people cat and I thought she'd get time to exercise and play, some human interaction, an occasional treat... you know - love! All the love at Pet Paradise goes to the dogs...

这家兽医诊所真是最差的笑话……

This vet location is a joke worst service in all of there locations . Their vet techs and doctors are unqualified, no compassion or sympathetic gestures, and don’t know the meaning of customer service. They are rude and not aware of what’s going on around them , they need proper training . They provide you with the info they need to give not the full info . Be on the look out to spend more since they don’t take the time to go thru info carefully or review it fully with clients . Suprises and mis information at every turn with this location. Then they want to put you on hold when they think you are muted and you hear them talking about you while u wait . Unprofessional and well not worth it .

我对这家店很失望

I had a disappointment with this place. I had booked my dog's lodging days in advance. On the appointed day, I had a few minutes delay in arriving and when I got out of the car with my dog, a receptionist ran and transported the entrance door, right in my face. So I just stood there, knocking on the door because I couldn't believe she had actually done it. I knocked on the glass door several times and no one answered me, not even to say that I couldn't do anything. I missed my local weekend trip, and I lost the money I had paid on my lodging. I really can't understand it to this day, this situation, I've never seen anything like it in my entire life. There was another person inside, who passed by the reception, came and went, without even looking at me, who was there with my little dog, I wait for at least a word. These two girls ran from the reception to the store without even giving me the right to explain the reason for the delay. These people who were there were literally running out of more work. They refused to answer me, literally. Closing a door right in front of me. I'm still not believing all this. Worst cause of them, financial and emotional damage.

标准不一致但价格合理

我成为客户已经快一年了，只是出于需要。他们的工作人员很友好，但他们根据一些难以辨别的标准来选择提供的服务。我只能安排登机，因为无论我在一周的什么时间访问，他们的团队要么订满了，人员短缺，生病了，要么没有工作。如果您没有设计师宠物或需要对您的宠物进行任何特殊护理，我建议您避开这个地方。

PET PARADISE FT. MYERS

PET PARADISE, FT. MYERS, FL 真是个超棒的地方！从停车的那一刻起，外部环境维护得非常好，让人充满期待。走进店里，里面同样干净整洁，店员们热情地迎接你。他们让我感觉像回到家一样，仿佛我和我的毛孩子已经是他们家人了。店员们都很棒，管理层更是出色！我在那里不到一分钟就知道我的宝贝交到了靠谱的人手里。他们回答了我每一个问题，还高效地帮我办理了入住手续。入住和退房流程都很快捷方便。他们真的会尽力满足你宝贝的所有需求，给他们一个干净、安全又充满爱的环境。能通过摄像头看我家狗狗真是太有趣了！如果有什么问题或担忧，他们会主动打电话来征求你的建议，一旦出现问题会立即采取行动。店里全天都有兽医坐诊，所以你不用担心要匆忙赶过去预约兽医。这里的一切都超出了我的预期，我的宝贝每次来都兴奋不已。谢谢！

服务太棒了……让人放心！

我们一年前搬走了，决定在去查尔斯顿的路上把狗狗寄放在这里。看到熟悉的面孔真是太好了！在夏洛特机场的 Pet Paradise 又有了很棒的体验。把刚8个月大的小狗寄放在这里，让人很放心。两只狗狗都开开心心的，尾巴摇个不停。感谢你们多年来一贯出色的服务！夏洛特有你们真是幸运！

我第一次来 Bonita……

我在Bonita Springs门店的美容师那里第一次体验简直是一场灾难。我付了全套美容的费用，但接狗回家时明显看出没给它洗澡，屁股上还挂着干了的便便。它是长毛品种，所以很明显脸、脖子、腿和下身都没修剪过。那些地方完全没碰过。唯一修剪过的只有背部，而且剪得极不均匀，看起来像乱砍一通。我向经理投诉我对美容结果非常失望。她承认我的狗没被 properly groomed，说会退款，但需要区域办公室批准。我至今还没收到退款，还不得不带狗去另一家美容店重新做，把她们搞砸的烂摊子收拾干净。我再也不会信任这家店给我的狗做美容了。