Pipedrive

Hi Nathan, Thanks for taking the time to share your feedback, and I’m sorry to hear about the trouble you ran into. We understand how frustrating it is when the product isn’t working as expected and when you’re left waiting for support, especially after already trying the chatbot. That’s not the experience we want for our users, and we can appreciate how disruptive this must have been for your work. If you’re still experiencing the issue, we’d strongly encourage you to reach out again via Support so the team can take a closer look at what happened in your account and help get things resolved as quickly as possible. Your feedback about responsiveness and functionality is also valuable and will be shared with the relevant teams. Best regards, Pipedrive Team

Hi Aleia, Thank you for sharing your experience! We're really glad to hear that our team was able to provide clear guidance and exceptional support while helping you get familiar with the system. Best regards, Pipedrive Team

HI Mark, Thank you for taking the time to share such a detailed account of your experience. We understand how frustrating it must be to invest significant time building your CRM and preparing campaigns, only to discover restrictions that impact your ability to reach your contacts. Our compliance processes are designed to protect email deliverability for all customers using Campaigns. While email regulations can vary by jurisdiction, we also apply platform-level standards intended to reduce spam complaints and help ensure messages consistently reach recipients' inboxes. In some cases, our compliance team may require additional verification of consent based on how contacts were acquired. We recognize that this can feel especially challenging when you have long-standing business relationships with your contacts, and we appreciate your feedback that these requirements were not clear enough during your evaluation and setup process. Transparency around compliance expectations is important, and your comments have been shared with the appropriate teams for review. If you'd like to discuss your situation further or have any additional questions, please don't hesitate to reach out to our Support. Best regards, Pipedrive Team

Hi George, Thank you so much for your wonderful review! We're thrilled to hear that Pipedrive has been the best CRM you've used and that you've had such a positive experience with the platform, its features, and overall stability. A special thank you as well for your kind words about the team. We're delighted to hear that their guidance, expertise, and dedication helped you get even more value from Pipedrive. Best regards, Pipedrive Team

Hi Tomislav, Thank you for your kind feedback! We’re glad you enjoyed the session and that the new Pipedrive features look helpful for your daily work. It’s great to hear the updates are making a positive impression. A big thank you as well for your kind words about the team. Best regards, Pipedrive Team

Hi Kees, Thank you for your wonderful review! We're delighted to hear that your experience adopting Pipedrive has been so positive. It's great to know that you find the platform clear, straightforward, and easy to use, and that it's helping your business run more smoothly and efficiently. We truly appreciate your feedback and are grateful to be part of your growth journey! Best regards, Pipedrive Team

Hi Filip, Thank you for your feedback! We're glad to hear that the team was helpful throughout the process. We understand that you're still working toward the final solution for getting started with Campaigns, and we're committed to supporting you along the way. We appreciate your patience and look forward to helping you get everything up and running successfully. Best regards, Pipedrive Team

Hi Michael, Thank you for your review! We're glad to hear that the team was able to help you discover new ways to get even more value from Pipedrive. It's great that their recommendations and insights helped identify opportunities to improve your setup and make the platform work more effectively for your team's needs. We appreciate your continued trust in Pipedrive and look forward to supporting you as you expand your use of the platform! Best regards, Pipedrive Team

Hi Kaley, Thank you for your kind review! We’re happy to hear that the team was informative and helpful throughout your experience. It’s great to know that their suggestions helped make your Pipedrive setup more successful and beneficial for your team. Best regards, Pipedrive Team

Hi, Thank you for your thoughtful review! We’re delighted to hear that your experience with Pipedrive has been so positive, both with the platform itself and throughout the onboarding and upgrade process. It’s great to know that Pipedrive is helping provide a strong foundation for improving your sales processes. A special thank you as well for your kind words about the Team. We’re very happy to hear thet they provided professional, attentive, and supportive guidance throughout your journey. Best regards, Pipedrive Team

Hi Ecaterina, Thank you for your kind review! We’re so happy to hear that the team provided such a friendly, helpful, and welcoming experience. Making sure our customers feel supported and comfortable asking questions is very important to us. Best regards, Pipedrive Team

Hi Casey, Thank you for your review! We’re glad to hear that the team was helpful during your call and that your experience with Pipedrive keeps improving as you use it more. It’s great to know you’re excited about exploring everything the platform can help you achieve. Best regards, Pipedrive Team

Hi Harry, Thank you for your kind review! We’re very happy to hear that our team’s responsiveness and attention to your specific needs made a positive impact. Providing professional and personalized support is very important to us. Best regards, Pipedrive Team

Hi Jason, Thanks for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when the proposal workflow and deal tracking do not work as expected, especially when it results in additional manual work. We appreciate you sharing your feedback regarding proposal templates, sending proposals within the deal process, and lead/deal tracking reliability. Your insights are valuable and have been shared with the relevant team as we continue improving the platform and user experience. Best regards, Pipedrive Team

Hi Aaron, Thanks for your feedback, and we’re sorry to hear about your experience. We can see that you’re already in contact with our support team regarding these issues. Please continue sharing all requested information with them so they can fully investigate the migration, account linking, and quote/proposal tool concerns and provide the best possible solution. Best regards, Pipedrive Team

Hi Rebecca, We’re glad to hear that the team provided such a fantastic experience and was able to support you with their knowledge and help. Best regards, Pipedrive Team

Hi Wendy, Thanks for your feedback! We’re glad to hear the free trial experience, along with the support from our sales team and chatbot, helped make your migration process smooth and successful. It’s great to know your team was able to transition from a more complex CRM and focus more clearly on managing the pipeline and moving deals forward. Best regards, Pipedrive Team

Hi Karin, Thanks for your feedback! We’re thrilled to hear that our team was able to support you throughout the process and make your transition from your previous system smooth and straightforward. It’s great to know the guidance, ideas, and solutions provided helped address your questions and challenges along the way. Best regards, Pipedrive Team

Hi, Thanks for your feedback! We’re glad to hear you’re finding Pipedrive easy to learn and use so far. It’s great to know the experience has felt approachable as you and your team get familiar with the platform. Best regards, Pipedrive Team

Hi Greg, Thanks for your feedback! We’re glad to hear that the team was able to make your Pipedrive setup process smooth and supportive. It’s great to know his responsiveness, knowledge, and thoughtful approach helped your team get the most out of the platform. We especially appreciate hearing that they took the time to understand your goals and provide helpful suggestions tailored to your needs. Best regards, Pipedrive Team