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Plesser's Appliance

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4.5200 条评价
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关于 Plesser's Appliance

数据更新
网站
plessers.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
26 条评价
差评回复率
0%(0/21 条)
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商家自述

在这个电器/电子商店和在线购买网站似乎一夜之间兴起又很快消失的时代,Plesser's 自 1919 年以来一直在营业。由 Sam Plesser 于 1919 年创立,美国最古老的电器商店之一仍然保持强劲,而许多竞争对手已经倒闭。目前的所有者马克·霍华德 (Marc Howard) 和阿尔·霍华德 (Al Howard) 是第三代家电人,他们遵循 Sam Plesser 在本世纪初确立的信条:“尊重客户,为他们提供最优惠的价格、产品和支持。”

以上内容由商家自行提供,未经平台核实。

Plesser's Appliance靠谱吗?

Plesser's Appliance(plessers.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑优秀。88% 的评价为 4 星及以上,9% 为 1 星;商家尚未回复差评;近 12 个月新增 26 条。数据最后更新于 2026-08-11。

用户怎么说

我的产品是 Speed Queen 烘干机

我的产品完好无损,并且提供非常合格的送货服务,在您发货前很多天就已收到账单,与广告中的内容略有不同。 我在西海岸,所以我们也必须等待产品到达。 除此之外5星。

Plesser's Appliance 回复2025-03-14

We appreciate your feedback and understand your experience with the billing process. We strive to ensure accurate and timely billing practices. We are committed to improving our services and will take your feedback into consideration. Thank you for your understanding and for recognizing the quality of our delivery service.

哇,真是一个做生意的好地方……

哇,真是一个做生意的好地方!尤金经理很棒!我们所有的电器都是从这里订购的。它们全部被运往爱荷华州西北部,完好无损且处于工作状态。我建议再次与他们做生意。这是一次很棒的经历。 拉尔森夫妇

Plesser's Appliance 回复2025-03-14

We are so thrilled to hear about your positive experience! It's wonderful to know that you were happy with our products and the service you received from Eugene. We strive to provide exceptional customer service and we're delighted that you found it here. We appreciate your kind words and look forward to serving you again in the future.

埃里克·C

Eric C. 礼貌而专业地与我们一起选择新的洗碗机。我们会毫不犹豫地回到 Plesser's 购买未来的电器。

Plesser's Appliance 回复2025-03-14

We appreciate your kind words about Eric and your positive experience. We strive to provide exceptional customer service and are thrilled to hear that Eric helped you find the perfect dishwasher. We value your business and look forward to serving you again in the future.

良好的沟通

良好的沟通 及时回答了每个问题。没有任何麻烦,轻松交易! AAA+++公司 还会再做生意的!

Plesser's Appliance 回复2025-03-17

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our communication and transaction. We strive to provide excellent customer service and appreciate your recognition. We hope to have the opportunity to work with you again in the future.

优惠的价格和服务

我已经知道我想要什么炉灶和微波炉,这让我的购物体验变得轻松。推销员直接带我找到了我想要的商品,而且价格是我买过的最好的。安装价格与我去过的所有其他地方一致。交付和安装工作整齐、快捷。我将再次成为客户。

Plesser's Appliance 回复2025-03-13

Thank you for your kind review! We are delighted to hear that you had a positive experience with us. We strive to provide our customers with a seamless and efficient shopping experience, and we are thrilled that our team was able to help you find the perfect stove and microwave. We appreciate your business and look forward to serving you again in the future.

虽然我提供了非常精确的规格……

虽然我提供了非常精确的规格,但迈克尔能够快速指导我找到一些符合标准的选项。

Plesser's Appliance 回复2025-03-14

We appreciate your kind words about Michael's assistance. It's great to hear that he was able to quickly guide you to options that met your specific needs. We strive to provide excellent customer service and are glad you had a positive experience.

很棒的客户服务

很棒的客户服务,购买过程很简单,还有黑色星期五套餐折扣。 我知道我想要的品牌,他们帮助我根据我的需求选择型号。所有这些过程都是通过电话进行的。

Plesser's Appliance 回复2025-03-13

We appreciate your kind words and are thrilled to hear about your positive experience. It's fantastic that you found our customer service helpful and that the purchase process was smooth. We're glad you were able to find the perfect models for your needs, and we appreciate you choosing us for your Black Friday purchase.

糟糕的客户服务

在我遇到交付问题后,提供了糟糕的服务。在服务未提供后,我支付的升级送货服务费用并未得到退款。完整的骗局。 Daniel L.(所谓的“升级协调员”)拒绝向我提供他的姓氏或员工 ID,并拒绝升级我的案件。买家请注意!我希望通过简单退还升级后的运费来解决此问题,但不幸的是 Daniel L. 拒绝这样做。请确保您通过拥有良好理赔部门的信用卡公司在 Plessers 进行购买。我第一次也是最后一次在 Plessers 购买。

运输速度非常慢

运输速度非常慢。我购买博世系列产品后一周后,他们才通知我尚未到货,因为我打电话询问何时到货。花了一个多月才到达。

Plesser's Appliance 回复2025-03-10

We understand your frustration with the shipping delay and lack of communication. We strive to provide timely and transparent delivery updates, and we apologize that this was not the case for your recent purchase. We will take your feedback into consideration to improve our shipping processes and communication.

这是一次非常棒的经历……

这是一次非常棒的体验,说实话,从销售到交货和设置,真的比我预想的要好,与我打交道的销售人员再好不过了,即使订单不正确,第一次交货时间,她也毫无问题地处理了问题,并尽快重新交付给我们,然后我想对交货人员进行补充,他们准时为我们交货,连接所有必要的物品,并确保一切都处于安全状态,并确保我们家中的所有物品在他们到达时都处于相同的状态。离开,所有这一切都是在创纪录的时间内完成的。 老实说,我会向任何需要无压力电器的人推荐 Plesser's。

Plesser's Appliance 回复2025-03-10

We are thrilled to hear about your positive experience with our company. It's wonderful to know that you were impressed with every aspect of your journey, from the sales process to the delivery and setup. We strive to provide exceptional customer service and it's heartwarming to hear that our team exceeded your expectations. We are particularly pleased to know that our sales representative was helpful and responsive, even when an issue arose with the initial delivery. Their dedication to ensuring a smooth experience for you is commendable. We are also grateful for your kind words about our delivery team. Their professionalism and attention to detail are truly valued. We are proud to have played a part in making your appliance purchase a stress-free experience.

这就是五星级公司真正的样子

我购买了 1 个燃气灶 {博世} 和 3 个 LG 电器 {洗碗机-Max 法式/门冰箱 - 微波炉。 博世来时有一个燃烧器不工作,博世让我跑了一圈。第二天一小时后,我给普莱瑟打电话,维修人员打电话给我,我的范围开始工作了。 一周后,新的洗碗机停了。我打电话给 LG 服务人员,10 分钟后,我被告知我必须做 4 件事,他们才会安排维修人员。 一个人躺在地板上,取下踢脚板{此时我告诉他们我已经 81 岁了,我可以下来做这个,但他必须叫一辆救护车让我站起来。 他的回答是,他们无法派维修人员,我给博世 1 星,给 LG 没有星。 Plessor's 接到电话并于第二天再次派出维修人员。 这才是真正的服务。

Plesser's Appliance 回复2025-03-10

We understand your frustration with the recent issues you experienced with your appliances. It's never easy to deal with malfunctioning equipment, especially when you're dealing with multiple appliances at once. We appreciate you highlighting the positive experience you had with Plesser's, our quick response and willingness to help is commendable. We'll certainly share your feedback with the relevant teams to ensure we continue to provide excellent customer service. We value your feedback and will use it to improve our processes and ensure a smoother experience for our customers in the future. We hope you'll continue to choose us for your appliance needs.

普莱瑟斯

Plessers 一直为我们提供优质的服务。多年来我们从他们那里购买了许多电器。这次我们购买了一台冰箱,我能够获得所有信息并通过电话进行购买。他们的价格合理,并且对所销售的电器非常了解。我不会在其他地方购买电器!

Plesser's Appliance 回复2025-03-10

Thank you for your kind words and for being a loyal customer. We are thrilled to hear that you had such a positive experience purchasing your new refrigerator. We strive to provide our customers with the best possible service and selection, and we are delighted that you found our team knowledgeable and helpful. We appreciate your continued support and look forward to serving you again in the future.

各方面服务都非常出色!

从尤金接电话的那一刻起,我们购买炉灶的经历就很愉快。 不仅订购过程快速准确地完成,而且 Plesser's 还接到了 Gary 的电话,以确保正在进行的订单正确并提供运输详细信息。 交货顺利并符合承诺。 Plesser's 为我们的设备提供最优惠的价格,并提供最好的客户服务。

Plesser's Appliance 回复2025-03-10

We are so happy to hear that you had such a positive experience with our company. We strive to provide our customers with the best possible service and it is rewarding to hear that we met your expectations. We appreciate you taking the time to share your feedback and we are glad that you were pleased with the entire process, from the initial phone call to the delivery of your new stove. We are committed to providing our customers with a seamless and enjoyable experience and we are proud to have earned your trust.

无缝流程

从开始到结束整个过程都很棒。沟通非常棒。当我下订单时,我收到了确认电子邮件和电话以确认我的订单详细信息。通过良好的沟通,交付过程也非常顺利。我收到了一封确认送货日期的电子邮件,并且在送货卡车还有 30 分钟路程时接到了电话。

Plesser's Appliance 回复2025-03-10

We are thrilled to hear about your positive experience! It sounds like you had a truly seamless and enjoyable experience from start to finish. We strive to provide excellent customer service and clear communication throughout the entire process, so it's wonderful to hear that our efforts were appreciated. We're glad you found our communication to be fantastic, especially the timely confirmations and updates. We're committed to making sure our customers feel informed and confident throughout their journey with us.

我们的销售代表 Plessers 和 Adam 非常棒

我们的销售代表 Plessers 和 Adam 非常棒! 我们并不急于购买,亚当花时间解释了有关新电器的所有信息以及提供的折扣。出售后,亚当跟进以确保我们没有任何问题。 珍妮“视觉助理”让我们充分了解交付情况。

Plesser's Appliance 回复2025-03-10

We're thrilled to hear about your positive experience! It's wonderful to know that you felt well-informed and supported throughout the process. We strive to provide exceptional customer service, and it's gratifying to hear that our team members went above and beyond to ensure your satisfaction. We're glad you were happy with the information provided and the follow-up you received.

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