Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life.
Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
The system is amazing and it gives you a lot of options to play with. I usually get very stunned by the results of my prompts, but other times I have to say that it is not what I had in mind. For this I would suggest a preview, low quality, small, not downloadable; to see if the image was what you intended so you can re-prompt it without having your credits taken for something you didn't want
Pollo AI 回复2026-03-23
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
I was asked to write a review, so I do, once more.
What should I say: Some creations are working, and the fact, that you get credits regularly when signing in is great. But some of the more expensive video creation tools are worse than some low-budget ones. I spent 10 credits on creating a video at WAN 2.6 flash, but WAN 2.2 was better, with its creation for 5 credits. It matched my prompt much better. I spent twice as much for a creation that was totally off-prompt. What a pity.
But thank you for your free credits that enable me to work on your platform, even at a free basis.
Pollo AI 回复2026-03-20
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Additionally, could you please send us another email with the video link you mentioned last time, regarding the one where the prompt was changed but the video generation result was the same? Finally, have there been any recent improvements?
Looking forward to your next visit!
Didn't generate my prompt AT ALL. could use inorovement
Pollo AI 回复2026-03-17
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Given the inherent complexity of language, we will strive to further optimize this functionality in the future.
Here is the support contact E-mail address [email protected]
Have a good day
Used to be perfect, since a few days most pictures are not allowed anymore... So no difference between this app and chat GPT
Pollo AI 回复2026-03-17
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]
Have a good day
I lived the way it creates 3D based cartoons and its up to the mark. Like other AI sites its reward model is so easy and cost effective.
Pollo AI 回复2026-03-17
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
i like how easy it is to use. you do have to be clear in your working on what you want or else it dosnt make the pic right. i would love to see a free ability to touch up your pic before you can save it.
Pollo AI 回复2026-03-17
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
It's very good, free to use, and I like that it allows you to create all kinds of images and videos without limits. However, it could be improved for free users, such as offering more credits, lower credit costs for higher quality, and occasionally experiencing glitches when creating content, since we have to provide detailed descriptions. But overall, it's a great AI system; I like it. It could be improved, but I like it.
Pollo AI 回复2026-03-12
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
I love the video gen and sounds. (especially how there is no censorship). Although I find it a little tedious and lacking when it comes to free users. Try to give more credits?
Pollo AI 回复2026-03-10
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
It is a verry good app but tries its hardest to make me pay if it gave mor credits at the start I would give better rating
Pollo AI 回复2026-03-04
Hi there,
Thank you for using pollo.ai and providing feedback. We apologize that the method for obtaining free credits did not meet your expectations, but we actually offer multiple ways to obtain free credits.
The first method is to directly award 20 credits to first-time registered users as a registration bonus. It's important to note that a user cannot earn registration credits multiple times using multiple accounts; only the first account can earn registration credits.
The second way is to recommend it to your friends, and you will also receive corresponding credits as a reward. Here is the relevant link to learn about the rules and methods: https://pollo.ai/app/refer
The third way is to participate in comments and also earn free credits.
Finally, you can follow our official accounts on other platforms. We periodically post promotions for earning free credits. You can screenshot your comment and send it to our customer service staff to learn more about these promotions, , or inquire about how to earn free credits.
Here is the support contact E-mail address [email protected]
Have a good day!
Surprisingly well-put that sometimes it is tough to put into complete sentences. And sometimes, things can improve with patience.
Pollo AI 回复2026-03-05
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Good quality and fast compared to other applications
Pollo AI 回复2026-03-05
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
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